# Competences — residential home older adult care worker

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/50743f62-3d5b-4ef6-b706-00d2b1adfcc3).

## Essential

- **accept own accountability** (skill/competence)
- **adhere to organisational guidelines** (skill/competence)
- **advocate for social service users** (skill/competence)
- **apply decision making within social work** (skill/competence)
- **apply holistic approach within social services** (skill/competence)
- **apply organisational techniques** (skill/competence)
- **apply person-centred care** (skill/competence)
- **apply problem solving in social service** (skill/competence)
- **apply quality standards in social services** (skill/competence)
- **apply socially just working principles** (skill/competence)
- **assess social service users' situation** (skill/competence)
- **assist individuals with disabilities in community activities** (skill/competence)
- **assist social service users in formulating complaints** (skill/competence)
- **assist social service users with physical disabilities** (skill/competence)
- **build helping relationship with social service users** (skill/competence)
- **communicate professionally with colleagues in other fields** (skill/competence)
- **communicate with social service users** (skill/competence)
- **company policies** (knowledge)
- **comply with legislation in social services** (skill/competence)
- **conduct interview in social service** (skill/competence)
- **contribute to protecting individuals from harm** (skill/competence)
- **customer service** (knowledge)
- **deliver social services in diverse cultural communities** (skill/competence)
- **demonstrate leadership in social service cases** (skill/competence)
- **encourage social service users to preserve their independence in their daily activities** (skill/competence)
- **evaluate older adults' ability to take care of themselves** (skill/competence)
- **follow health and safety precautions in social care practices** (skill/competence)
- **involve service users and carers in care planning** (skill/competence)
- **legal requirements in the social sector** (knowledge)
- **listen actively** (skill/competence)
- **maintain privacy of service users** (skill/competence)
- **maintain records of work with service users** (skill/competence)
- **maintain the trust of service users** (skill/competence)
- **manage social crisis** (skill/competence)
- **manage stress in the work place** (skill/competence)
- **meet standards of practice in social services** (skill/competence)
- **monitor service users' health** (skill/competence)
- **older adults' needs** (knowledge)
- **prevent social problems** (skill/competence)
- **promote inclusion** (skill/competence)
- **promote service users' rights** (skill/competence)
- **promote social change** (skill/competence)
- **protect vulnerable social service users** (skill/competence)
- **provide social counselling** (skill/competence)
- **refer service users to community resources** (skill/competence)
- **relate empathetically** (skill/competence)
- **report on social development** (skill/competence)
- **review social service plan** (skill/competence)
- **social justice** (knowledge)
- **social sciences** (knowledge)
- **support harmed social service users** (skill/competence)
- **support service users in developing skills** (skill/competence)
- **support service users to use technological aids** (skill/competence)
- **support social service users in skills management** (skill/competence)
- **support social service users' positiveness** (skill/competence)
- **support social service users with specific communication needs** (skill/competence)
- **tolerate stress** (skill/competence)
- **undertake continuous professional development in social work** (skill/competence)
- **undertake risk assessment of social service users** (skill/competence)
- **work in a multicultural environment in health care** (skill/competence)
- **work within communities** (skill/competence)

## Optional

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## Market evidence (job-ad analysis, 18 ads, as of 2026-07-19)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

### Hard skills

- bathing assistance — **28 %**
- light housekeeping — **28 %**
- meal preparation — **28 %**
- personal care — **28 %**
- medication reminders — **22 %**
- grooming assistance — **22 %**
- alzheimer's care — **17 %**
- toileting assistance — **17 %**

### Responsibilities

- companionship — **17 %**

<!-- market-evidence -->