From 355920fd3e546128dea4ca283bfd0c3f1d491db1 Mon Sep 17 00:00:00 2001 From: skillfactor-pipeline Date: Fri, 14 Aug 2026 19:15:02 +0200 Subject: [PATCH] feat: sales-support-assistant skill package v0.1.0 --- PROVENANCE.md | 31 +++ SKILL.md | 53 ++++++ manifest.json | 274 ++++++++++++++++++++++++++ references/ai-skills.md | 370 ++++++++++++++++++++++++++++++++++++ references/berufsbild-de.md | 71 +++++++ references/market.md | 65 +++++++ references/profile.md | 26 +++ references/skills.md | 117 ++++++++++++ references/tasks.md | 50 +++++ references/tools.md | 49 +++++ 10 files changed, 1106 insertions(+) create mode 100644 PROVENANCE.md create mode 100644 SKILL.md create mode 100644 manifest.json create mode 100644 references/ai-skills.md create mode 100644 references/berufsbild-de.md create mode 100644 references/market.md create mode 100644 references/profile.md create mode 100644 references/skills.md create mode 100644 references/tasks.md create mode 100644 references/tools.md diff --git a/PROVENANCE.md b/PROVENANCE.md new file mode 100644 index 0000000..26dcaef --- /dev/null +++ b/PROVENANCE.md @@ -0,0 +1,31 @@ +# Data provenance — sales-support-assistant + +Where the content of this skill package comes from, counted by +content items (tasks, competences, tools, evidence entries, curated +knowledge). Rendered live by Gitea: + +```mermaid +%%{init: {'theme':'base','themeVariables':{'pie1':'#f9a825','pie2':'#1e88e5','pie3':'#ff355e','pie4':'#d97757','pie5':'#8e24aa','pieOuterStrokeWidth':'0px','pieSectionTextColor':'#fff'}}}%% +pie showData + title Content sources — sales-support-assistant + "ESCO (occupation & competences)" : 24 + "O*NET (tasks & tools)" : 65 + "Job boards (market evidence)" : 97 + "Anthropic official Claude skills" : 6 + "External AI skill packs (mapped)" : 176 +``` + +| Source | Items | Share | Files | +|---|---|---|---| +| ESCO (occupation & competences) | 24 | 6.5 % | references/profile.md, references/skills.md | +| O*NET (tasks & tools) | 65 | 17.7 % | references/tasks.md, references/tools.md | +| Job boards (market evidence) | 97 | 26.4 % | references/market.md (full report) + "Market evidence" headline sections | +| Wikipedia & AI expert curation | 0 | 0.0 % | glossary, literature, usecases, intake, quality, evals/ | +| Anthropic official Claude skills | 6 | 1.6 % | references/ai-skills.md, section "anthropics/skills" (official Claude Code skills) | +| External AI skill packs (mapped) | 176 | 47.8 % | references/ai-skills.md (per-source attribution inside) | +| Stack Exchange practitioner Q&A (CC-BY-SA) | 0 | 0.0 % | references/practitioner-qa.md (per-entry attribution inside) | + +Licensing: O*NET (USDOL/ETA, CC BY 4.0) · ESCO (© European Union) · +job-ad evidence via official APIs (JSearch/Adzuna) · Wikipedia content +paraphrased with source URLs — never copied · external AI skills are +linked, not copied (Apache-2.0/MIT/source-available, see ai-skills.md). diff --git a/SKILL.md b/SKILL.md new file mode 100644 index 0000000..a75a7c0 --- /dev/null +++ b/SKILL.md @@ -0,0 +1,53 @@ +--- +name: sales-support-assistant +description: "Occupational skill for the role 'sales support assistant' (also: group sales assistant, sales clerical assistant, sales accounts clerk, sales officer, salesclerk, accounts assistant). Use when the user asks for typical sales support assistant work such as: Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.; Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.; Receive and respond to customer complaints." +--- + +# Sales Support Assistant + +Sales support assistants perform a variety of general sales support tasks, such as supporting the development of sales plans, managing clerical activities of sales efforts, verifying client invoices and other accounting documents or records, compiling data, and preparing reports for other company departments. + +## Core workflow + +1. Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms. +2. Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays. +3. Receive and respond to customer complaints. +4. Verify customer and order information for correctness, checking it against previously obtained information as necessary. +5. Check inventory records to determine availability of requested merchandise. +6. Review orders for completeness according to reporting procedures and forward incomplete orders for further processing. +7. File copies of orders received, or post orders on records. +8. Compute total charges for merchandise or services and shipping charges. + +## How to use this skill + +- Read [references/profile.md](references/profile.md) for the occupation profile and scope. +- Consult [references/tasks.md](references/tasks.md) for the full task and activity inventory. +- Check [references/skills.md](references/skills.md) for essential vs. optional competences. +- Check [references/tools.md](references/tools.md) for the software commonly used in this role. +- See [references/ai-skills.md](references/ai-skills.md) — matched external AI agent skills (per-source attribution). + +## Key competences (essential) + +- bookkeeping regulations +- handle mail +- perform business research +- perform clerical duties +- perform office routine activities +- produce sales reports +- sales activities + +## Hot technologies + +- Intuit QuickBooks +- Microsoft Access +- Adobe Acrobat +- Microsoft Outlook +- SAP software +- Apple Safari +- Microsoft Edge +- Mozilla Firefox +- Microsoft Office software +- Microsoft PowerPoint + +--- +*Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/5c1eba1e-7820-4287-9746-4c5906320100), O*NET 30.3 (43-4151.00). See manifest.json for licensing/attribution.* diff --git a/manifest.json b/manifest.json new file mode 100644 index 0000000..fdf89eb --- /dev/null +++ b/manifest.json @@ -0,0 +1,274 @@ +{ + "name": "sales-support-assistant", + "title": "sales support assistant", + "version": "0.1.0", + "layer": "core", + "language": "en", + "generated": "2026-07-07", + "ids": { + "esco_uri": "http://data.europa.eu/esco/occupation/5c1eba1e-7820-4287-9746-4c5906320100", + "esco_code": "4311.2", + "isco_group": "4311", + "onet_soc": "43-4151.00", + "crosswalk_match": "closeMatch" + }, + "sources": [ + { + "name": "ESCO", + "version": "1.2.1", + "url": "https://esco.ec.europa.eu/" + }, + { + "name": "O*NET", + "version": "30.3", + "url": "https://www.onetcenter.org/", + "license": "CC BY 4.0" + } + ], + "attribution": "This package includes information from the O*NET Database (v30.3) by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0. skillfactor is not endorsed by USDOL/ETA. ESCO data (v1.2.1) (c) European Union, used per the ESCO download conditions: https://esco.ec.europa.eu/en/use-esco/download", + "counts": { + "tasks": 19, + "dwas": 22, + "skills_essential": 7, + "skills_optional": 16, + "software": 23 + }, + "enrichment_ai_skills": { + "generated": "2026-07-14", + "method": "deterministic mapping (ISCO prefix + title/competence keywords)", + "sources": { + "anthropics/skills": { + "repo": "https://github.com/anthropics/skills", + "commit": "f6656c1", + "license": "Apache-2.0; the document skills (docx/pdf/pptx/xlsx) are source-available \u2014 see the LICENSE.txt in the upstream skill folder", + "skills": 3 + }, + "wshobson/agents": { + "repo": "https://github.com/wshobson/agents", + "commit": "6fd3247", + "license": "MIT (c) Seth Hobson", + "skills": 1 + }, + "mukul975/Anthropic-Cybersecurity-Skills": { + "repo": "https://github.com/mukul975/Anthropic-Cybersecurity-Skills", + "commit": "673da1f", + "license": "Apache-2.0", + "skills": 6 + }, + "rampstackco/claude-skills": { + "repo": "https://github.com/rampstackco/claude-skills", + "commit": "bc6d961", + "license": "MIT", + "skills": 2 + }, + "gooseworks-ai/goose-skills": { + "repo": "https://github.com/gooseworks-ai/goose-skills", + "commit": "94ec916", + "license": "no explicit license \u2014 referenced by link only", + "skills": 4 + }, + "infrasity-labs/dev-gtm-claude-skills": { + "repo": "https://github.com/infrasity-labs/dev-gtm-claude-skills", + "commit": "02cfefb", + "license": "MIT", + "skills": 1 + }, + "a5c-ai/babysitter": { + "repo": "https://github.com/a5c-ai/babysitter", + "commit": "44a5d58b", + "license": "MIT", + "skills": 6 + }, + "jeremylongshore/claude-code-plugins-plus-skills": { + "repo": "https://github.com/jeremylongshore/claude-code-plugins-plus-skills", + "commit": "e112938a", + "license": "MIT", + "skills": 11 + }, + "nexscope-ai/eCommerce-Skills": { + "repo": "https://github.com/nexscope-ai/eCommerce-Skills", + "commit": "56f3288", + "license": "MIT", + "skills": 3 + }, + "mohitagw15856/pm-claude-skills": { + "repo": "https://github.com/mohitagw15856/pm-claude-skills", + "commit": "876fa30", + "license": "MIT", + "skills": 6 + }, + "davepoon/buildwithclaude": { + "repo": "https://github.com/davepoon/buildwithclaude", + "commit": "3c94e0c", + "license": "MIT", + "skills": 1 + }, + "davila7/claude-code-templates": { + "repo": "https://github.com/davila7/claude-code-templates", + "commit": "fa79251", + "license": "MIT", + "skills": 4 + }, + "alirezarezvani/claude-skills": { + "repo": "https://github.com/alirezarezvani/claude-skills", + "commit": "0241f43", + "license": "MIT", + "skills": 1 + }, + "AgriciDaniel/claude-ads": { + "repo": "https://github.com/AgriciDaniel/claude-ads", + "commit": "669c760", + "license": "MIT", + "skills": 3 + }, + "vibeeval/vibecosystem": { + "repo": "https://github.com/vibeeval/vibecosystem", + "commit": "cea9462", + "license": "MIT", + "skills": 1 + }, + "ViryaZheng/recomby-geo": { + "repo": "https://github.com/ViryaZheng/recomby-geo", + "commit": "530d5e2", + "license": "MIT", + "skills": 1 + }, + "rockscy/solo-skills": { + "repo": "https://github.com/rockscy/solo-skills", + "commit": "80ec4cf", + "license": "MIT", + "skills": 2 + }, + "ruvnet/claude-code-flow": { + "repo": "https://github.com/ruvnet/claude-code-flow", + "commit": "73914bd", + "license": "MIT", + "skills": 1 + }, + "ruvnet/ruflo": { + "repo": "https://github.com/ruvnet/ruflo", + "commit": "73914bd", + "license": "MIT", + "skills": 1 + }, + "raintree-technology/apple-hig-skills": { + "repo": "https://github.com/raintree-technology/apple-hig-skills", + "commit": "431fd30", + "license": "MIT", + "skills": 1 + }, + "pedrohcgs/claude-code-my-workflow": { + "repo": "https://github.com/pedrohcgs/claude-code-my-workflow", + "commit": "be53c12", + "license": "MIT", + "skills": 1 + }, + "robertguss/claude-skills": { + "repo": "https://github.com/robertguss/claude-skills", + "commit": "c31f3be", + "license": "MIT", + "skills": 1 + }, + "elementalsouls/Claude-BugHunter": { + "repo": "https://github.com/elementalsouls/Claude-BugHunter", + "commit": "05098fc", + "license": "MIT", + "skills": 2 + }, + "aaron-he-zhu/aaron-marketing-skills": { + "repo": "https://github.com/aaron-he-zhu/aaron-marketing-skills", + "commit": "b7b0b9f", + "license": "Apache-2.0", + "skills": 1 + }, + "microsoft/skills": { + "repo": "https://github.com/microsoft/skills", + "commit": "dc543aa", + "license": "MIT", + "skills": 2 + }, + "jabrena/plinth": { + "repo": "https://github.com/jabrena/plinth", + "commit": "065eae8", + "license": "Apache-2.0", + "skills": 2 + }, + "microsoft/power-platform-skills": { + "repo": "https://github.com/microsoft/power-platform-skills", + "commit": "0d7ed9a", + "license": "MIT", + "skills": 1 + }, + "coreyhaines31/makerskills": { + "repo": "https://github.com/coreyhaines31/makerskills", + "commit": "17218de", + "license": "MIT", + "skills": 1 + }, + "ahacker-1/cre-agent-skills": { + "repo": "https://github.com/ahacker-1/cre-agent-skills", + "commit": "618734e", + "license": "Apache-2.0", + "skills": 1 + }, + "brycewang-stanford/Auto-Empirical-Research-Skills": { + "repo": "https://github.com/brycewang-stanford/Auto-Empirical-Research-Skills", + "commit": "85bf545", + "license": "CC-BY-4.0", + "skills": 3 + }, + "wanshuiyin/Auto-claude-code-research-in-sleep": { + "repo": "https://github.com/wanshuiyin/Auto-claude-code-research-in-sleep", + "commit": "eb5c9d7", + "license": "MIT", + "skills": 1 + }, + "K-Dense-AI/claude-scientific-skills": { + "repo": "https://github.com/K-Dense-AI/claude-scientific-skills", + "commit": "4d97e29", + "license": "MIT", + "skills": 2 + }, + "K-Dense-AI/scientific-agent-skills": { + "repo": "https://github.com/K-Dense-AI/scientific-agent-skills", + "commit": "4d97e29", + "license": "MIT", + "skills": 2 + }, + "kazukinagata/shinkoku": { + "repo": "https://github.com/kazukinagata/shinkoku", + "commit": "e610b30", + "license": "MIT", + "skills": 1 + } + }, + "total_skills": 80, + "tiers": { + "core": 28, + "adjacent": 52 + } + }, + "provenance": { + "items": { + "esco": 24, + "onet": 65, + "jobads": 97, + "wiki_ai": 0, + "anthropic": 6, + "ai_skills": 176, + "stackx": 0 + }, + "share_percent": { + "esco": 6.5, + "onet": 17.7, + "jobads": 26.4, + "wiki_ai": 0.0, + "anthropic": 1.6, + "ai_skills": 47.8, + "stackx": 0.0 + }, + "method": "content items per source category" + }, + "collar": "white", + "computer_work": true +} \ No newline at end of file diff --git a/references/ai-skills.md b/references/ai-skills.md new file mode 100644 index 0000000..9fd19a3 --- /dev/null +++ b/references/ai-skills.md @@ -0,0 +1,370 @@ +# External AI agent skills — sales-support-assistant + +Proven, publicly available AI agent skills mapped to this occupation. +Nothing is copied from the sources: every entry is a name, a one-line +summary and a link to the upstream skill package. Each section names +its source repository, commit, license and retrieval date. + +**Tiers:** `core` = the skill directly exercises a top market hard +skill, tool or method (from gated job-ad evidence) or an essential +ESCO competence of this occupation; `adjacent` = +plausibly useful, secondary. Entries are capped at 12 per source +and 80 in total per occupation (core first, +strongest matches survive); everything beyond the caps is excluded +and logged in the pipeline audit trail, not in this package. + +_Matched deterministically (ISCO group + title/competence keywords, +tiered against market evidence + ESCO essentials) by +`pipeline/p5_enrich_ai_skills.py` on 2026-07-14._ + +## Source: anthropics/skills + +- Repository: [https://github.com/anthropics/skills](https://github.com/anthropics/skills) (commit `f6656c1`, retrieved 2026-07-14) +- License: Apache-2.0; the document skills (docx/pdf/pptx/xlsx) are source-available — see the LICENSE.txt in the upstream skill folder + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `docx` | adjacent | Use this skill whenever the user wants to create, read, edit, or manipulate Word documents (.docx files) or Word templates (.dotx files). Triggers include: any mention of 'Word doc', 'word document', '.docx', '.dotx', or requests to … | [source](https://github.com/anthropics/skills/tree/main/skills/docx) | +| `pdf` | adjacent | Use this skill whenever the user wants to do anything with PDF files. This includes reading or extracting text/tables from PDFs, combining or merging multiple PDFs into one, splitting PDFs apart, rotating pages, adding watermarks, creating … | [source](https://github.com/anthropics/skills/tree/main/skills/pdf) | +| `xlsx` | adjacent | Use this skill any time a spreadsheet file is the primary input or output. This means any task where the user wants to: open, read, edit, or fix an existing .xlsx, .xlsm, .xltx, .csv, or .tsv file (e.g., adding columns, computing formulas, … | [source](https://github.com/anthropics/skills/tree/main/skills/xlsx) | + +## Source: wshobson/agents + +- Repository: [https://github.com/wshobson/agents](https://github.com/wshobson/agents) (commit `6fd3247`, retrieved 2026-07-14) +- License: MIT (c) Seth Hobson + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `file-conversion` | adjacent | Convert files between formats — PDF to Word, HEIC to JPG, MP4 to MP3, CSV to JSON, EPUB to MOBI, and 999 total routes across images, video, audio, documents, data, fonts, ebooks, and archives. Free via changethisfile.com, no API key or … | [source](https://github.com/wshobson/agents/tree/main/plugins/file-conversion/skills/file-conversion) | + +## Source: a5c-ai/babysitter + +- Repository: [https://github.com/a5c-ai/babysitter](https://github.com/a5c-ai/babysitter) (commit `44a5d58b`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `trade-lifecycle` | core | Implement and manage trade lifecycle processes — order management, execution, clearing, settlement, and reconciliation workflows. | [source](https://github.com/a5c-ai/babysitter/tree/44a5d58b/library/specializations/domains/business/finance-accounting/skills/trade-lifecycle) | +| `issue-tracker` | core | Track and manage project issues with escalation and resolution workflows | [source](https://github.com/a5c-ai/babysitter/tree/44a5d58b/library/specializations/domains/business/project-management/skills/issue-tracker) | +| `audit-workpaper-generator` | adjacent | Automated audit workpaper preparation skill with PBC list management | [source](https://github.com/a5c-ai/babysitter/tree/44a5d58b/library/specializations/domains/business/finance-accounting/skills/audit-workpaper-generator) | +| `medical-agent` | adjacent | Build medical AI agents for clinical decision support, medical record summarization, diagnostic assistance, and healthcare workflow automation. | [source](https://github.com/a5c-ai/babysitter/tree/44a5d58b/library/specializations/ai-agents-conversational/skills/medical-agent) | +| `rfx-document-generator` | adjacent | Automated RFI/RFP/RFQ document creation skill with template management and evaluation criteria | [source](https://github.com/a5c-ai/babysitter/tree/44a5d58b/library/specializations/domains/business/supply-chain/skills/rfx-document-generator) | +| `vector-memory` | adjacent | HNSW vector search for pattern similarity retrieval and knowledge graph maintenance with PageRank scoring, community detection, and 3-tier memory management. | [source](https://github.com/a5c-ai/babysitter/tree/44a5d58b/library/methodologies/ruflo/skills/vector-memory) | + +## Source: aaron-he-zhu/aaron-marketing-skills + +- Repository: [https://github.com/aaron-he-zhu/aaron-marketing-skills](https://github.com/aaron-he-zhu/aaron-marketing-skills) (commit `b7b0b9f`, retrieved 2026-07-14) +- License: Apache-2.0 + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `attribution-reconciler` | adjacent | Use when platform-reported conversions disagree with GA4/ecommerce, when you suspect Meta and Google are double-counting the same sales, or for a standing (monthly) reconciliation workbook that de-dups stacked credit against an order-ID … | [source](https://github.com/aaron-he-zhu/aaron-marketing-skills/tree/b7b0b9f/ad/scale/attribution-reconciler) | + +## Source: AgriciDaniel/claude-ads + +- Repository: [https://github.com/AgriciDaniel/claude-ads](https://github.com/AgriciDaniel/claude-ads) (commit `669c760`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `ads-budget` | core | Plan and review paid-media budgets, bidding, pacing, marginal return, forecasts, CPA, ROAS, MER, LTV:CAC, constraints, and allocation across supported platforms. Use for ad budget allocation, media budget, bidding strategy, scaling, spend … | [source](https://github.com/AgriciDaniel/claude-ads/tree/669c760/skills/ads-budget) | +| `ads` | adjacent | Operate professional paid advertising across Google, Meta, YouTube, LinkedIn, TikTok, Microsoft, Apple, Amazon, Reddit, Pinterest, Snapchat, and X. Use for account intake, source-grounded audits, strategy, budget and measurement planning, … | [source](https://github.com/AgriciDaniel/claude-ads/tree/669c760/ads) | +| `ads-microsoft` | adjacent | Audit Microsoft Advertising measurement, UET, search and audience campaigns, Google imports, syndication, keywords, creative, bidding, budgets, Copilot inventory, and policy. Use for Microsoft Ads, Bing Ads, UET, Microsoft Audience … | [source](https://github.com/AgriciDaniel/claude-ads/tree/669c760/skills/ads-microsoft) | + +## Source: ahacker-1/cre-agent-skills + +- Repository: [https://github.com/ahacker-1/cre-agent-skills](https://github.com/ahacker-1/cre-agent-skills) (commit `618734e`, retrieved 2026-07-14) +- License: Apache-2.0 + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `cre-asset-management` | adjacent | CRE Asset Management analysis suite — 9 specialist skills for post-acquisition multifamily operations including annual budgeting, monthly variance analysis, rent collection, renewal decisions, lease-up tracking, capex execution, NOI … | [source](https://github.com/ahacker-1/cre-agent-skills/tree/618734e/claude-code-plugins/cre-asset-management) | + +## Source: alirezarezvani/claude-skills + +- Repository: [https://github.com/alirezarezvani/claude-skills](https://github.com/alirezarezvani/claude-skills) (commit `0241f43`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `social-media-manager` | core | When the user wants to develop social media strategy, plan content calendars, manage community engagement, or grow their social presence across platforms. Also use when the user mentions 'social media strategy,' 'social calendar,' … | [source](https://github.com/alirezarezvani/claude-skills/tree/0241f43/marketing-skill/skills/social-media-manager) | + +## Source: brycewang-stanford/Auto-Empirical-Research-Skills + +- Repository: [https://github.com/brycewang-stanford/Auto-Empirical-Research-Skills](https://github.com/brycewang-stanford/Auto-Empirical-Research-Skills) (commit `85bf545`, retrieved 2026-07-14) +- License: CC-BY-4.0 + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `experiment-plan` | adjacent | Turn a refined research proposal or method idea into a detailed, claim-driven experiment roadmap. Use after `research-refine`, or when the user asks for a detailed experiment plan, ablation matrix, evaluation protocol, run order, compute … | [source](https://github.com/brycewang-stanford/Auto-Empirical-Research-Skills/tree/85bf545/skills/42-wanshuiyin-ARIS/skills/experiment-plan) | +| `hud` | adjacent | Diverga HUD (Heads-Up Display) management skill. Configure and manage the research project statusline display. Supports multiple presets: research, checkpoint, memory, minimal. Triggers: "hud", "statusline", "display settings | [source](https://github.com/brycewang-stanford/Auto-Empirical-Research-Skills/tree/85bf545/skills/25-HosungYou-Diverga/skills/hud) | +| `markitdown` | adjacent | Convert various file formats (PDF, Office documents, images, audio, web content, structured data) to Markdown optimized for LLM processing. Use when converting documents to markdown, extracting text from PDFs/Office files, transcribing … | [source](https://github.com/brycewang-stanford/Auto-Empirical-Research-Skills/tree/85bf545/skills/67-econfin-workflow-toolkit/markitdown) | + +## Source: coreyhaines31/makerskills + +- Repository: [https://github.com/coreyhaines31/makerskills](https://github.com/coreyhaines31/makerskills) (commit `17218de`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `company-cfo` | adjacent | Monthly CFO workflow for a company or agency — pull raw data from bank + payment processor + payroll + expense management, categorize and reconcile, compute end-of-month cash via transaction-sum method, update a scenario projector for … | [source](https://github.com/coreyhaines31/makerskills/tree/17218de/skills/company-cfo) | + +## Source: davepoon/buildwithclaude + +- Repository: [https://github.com/davepoon/buildwithclaude](https://github.com/davepoon/buildwithclaude) (commit `3c94e0c`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `image-enhancer` | core | Improves the quality of images, especially screenshots, by enhancing resolution, sharpness, and clarity. Perfect for preparing images for presentations, documentation, or social media posts. | [source](https://github.com/davepoon/buildwithclaude/tree/3c94e0c/plugins/all-skills/skills/image-enhancer) | + +## Source: davila7/claude-code-templates + +- Repository: [https://github.com/davila7/claude-code-templates](https://github.com/davila7/claude-code-templates) (commit `fa79251`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `image-enhancer` | core | Improves the quality of images, especially screenshots, by enhancing resolution, sharpness, and clarity. Perfect for preparing images for presentations, documentation, or social media posts. | [source](https://github.com/davila7/claude-code-templates/tree/fa79251/cli-tool/components/skills/media/image-enhancer) | +| `Excel Analysis` | adjacent | Analyze Excel spreadsheets, create pivot tables, generate charts, and perform data analysis. Use when analyzing Excel files, spreadsheets, tabular data, or .xlsx files. | [source](https://github.com/davila7/claude-code-templates/tree/fa79251/cli-tool/components/skills/enterprise-communication/excel-analysis) | +| `it-operations` | adjacent | Manages IT infrastructure, monitoring, incident response, and service reliability. Provides frameworks for ITIL service management, observability strategies, automation, backup/recovery, capacity planning, and operational excellence … | [source](https://github.com/davila7/claude-code-templates/tree/fa79251/cli-tool/components/skills/development/it-operations) | +| `latex-posters` | adjacent | Create professional research posters in LaTeX using beamerposter, tikzposter, or baposter. Support for conference presentations, academic posters, and scientific communication. Includes layout design, color schemes, multi-column formats, … | [source](https://github.com/davila7/claude-code-templates/tree/fa79251/cli-tool/components/skills/scientific/latex-posters) | + +## Source: elementalsouls/Claude-BugHunter + +- Repository: [https://github.com/elementalsouls/Claude-BugHunter](https://github.com/elementalsouls/Claude-BugHunter) (commit `05098fc`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `hunt-subdomain` | adjacent | Hunting skill for subdomain takeover vulnerabilities. Includes modern provider fingerprints — Microsoft Azure DevOps `cloudapp.azure.com` regional-pool re-issue (1-click OAuth ATO via wildcard `reply_to`, Binary Security), Zendesk … | [source](https://github.com/elementalsouls/Claude-BugHunter/tree/05098fc/skills/hunt-subdomain) | +| `hunt-xxe` | adjacent | Hunting skill for xxe vulnerabilities. Built from 10 public bug bounty reports including SVG-upload XXE, Office-doc (PPTX/DOCX) XXE, SOAP XXE, SAML AssertionConsumer XXE, blind OOB XXE via DTD callback, parameter-entity XXE, XXE-to-LFI, … | [source](https://github.com/elementalsouls/Claude-BugHunter/tree/05098fc/skills/hunt-xxe) | + +## Source: gooseworks-ai/goose-skills + +- Repository: [https://github.com/gooseworks-ai/goose-skills](https://github.com/gooseworks-ai/goose-skills) (commit `94ec916`, retrieved 2026-07-14) +- License: no explicit license — referenced by link only + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `customer-story-builder` | core | Take raw customer inputs — interview transcripts, survey responses, Slack quotes, support tickets, review excerpts — and generate a structured case study draft with problem/solution/result narrative, pull-quotes, metric callouts, and … | [source](https://github.com/gooseworks-ai/goose-skills/tree/94ec916/skills/content/composites/customer-story-builder) | +| `ad-angle-miner` | core | Mine the highest-converting ad angles from customer reviews, Reddit complaints, support tickets, and competitor ads. Extracts actual pain language, competitor weaknesses, and outcome phrases that real buyers use. Outputs a ranked angle … | [source](https://github.com/gooseworks-ai/goose-skills/tree/94ec916/skills/ads/composites/ad-angle-miner) | +| `voice-of-customer-synthesizer` | core | Aggregate customer feedback from multiple sources — support tickets, NPS comments, Slack messages, G2 reviews, call transcripts, survey responses — into a unified VoC report with theme clustering, sentiment analysis, trend detection, and … | [source](https://github.com/gooseworks-ai/goose-skills/tree/94ec916/skills/research/composites/voice-of-customer-synthesizer) | +| `churn-risk-detector` | adjacent | Scan support tickets, Slack channels, NPS scores, and usage patterns to flag accounts showing early churn indicators. Produces a weekly risk scorecard with severity tiers, root cause hypotheses, and suggested save plays per account. … | [source](https://github.com/gooseworks-ai/goose-skills/tree/94ec916/skills/research/composites/churn-risk-detector) | + +## Source: infrasity-labs/dev-gtm-claude-skills + +- Repository: [https://github.com/infrasity-labs/dev-gtm-claude-skills](https://github.com/infrasity-labs/dev-gtm-claude-skills) (commit `02cfefb`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `customer-research` | core | When the user wants to conduct, analyze, or synthesize customer research. Use when the user mentions "customer research," "ICP research," "talk to customers," "analyze transcripts," "customer interviews," "survey analysis," "support ticket … | [source](https://github.com/infrasity-labs/dev-gtm-claude-skills/tree/02cfefb/.claude/skills/customer-research) | + +## Source: jabrena/plinth + +- Repository: [https://github.com/jabrena/plinth](https://github.com/jabrena/plinth) (commit `065eae8`, retrieved 2026-07-14) +- License: Apache-2.0 + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `804-regulations-eu-nis2` | adjacent | Use when reviewing, designing, or modifying Java enterprise systems that may support essential or important entities, critical-sector services, managed service providers, supply-chain dependencies, or cybersecurity incident escalation … | [source](https://github.com/jabrena/plinth/tree/065eae8/skills/804-regulations-eu-nis2) | +| `807-regulations-eu-digital-services-act` | adjacent | Use when reviewing, designing, or modifying Java enterprise systems that may support intermediary services, hosting services, online platforms, marketplaces, content moderation, recommender systems, advertising delivery, complaint … | [source](https://github.com/jabrena/plinth/tree/065eae8/skills/807-regulations-eu-digital-services-act) | + +## Source: jeremylongshore/claude-code-plugins-plus-skills + +- Repository: [https://github.com/jeremylongshore/claude-code-plugins-plus-skills](https://github.com/jeremylongshore/claude-code-plugins-plus-skills) (commit `e112938a`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `customerio-debug-bundle` | core | Collect Customer.io debug evidence for support tickets. Use when creating support requests, investigating delivery failures, or documenting integration issues. Trigger: "customer.io debug", "customer.io support ticket", "collect … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/saas-packs/customerio-pack/skills/customerio-debug-bundle) | +| `flexport-webhooks-events` | core | Implement Flexport webhook event handling for shipment milestones, booking updates, purchase order events, and invoice notifications. Trigger: "flexport webhooks", "flexport events", "flexport milestones", "flexport shipment tracking … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/saas-packs/flexport-pack/skills/flexport-webhooks-events) | +| `hubspot-bulk-migration` | core | Bulk-migrate CRM data into HubSpot from Salesforce, Pipedrive, or Copper — or export off HubSpot — with field mapping, ID continuity, association re-linking, dedup safety, rate-limit budgeting, and rollback mitigation across 100K+ record … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/saas-packs/hubspot-pack/skills/hubspot-bulk-migration) | +| `onenote-debug-bundle` | adjacent | Generate comprehensive diagnostic bundles for OneNote Graph API issues with request tracing and token analysis. Use when debugging OneNote API failures, filing Microsoft support tickets, or analyzing permission issues. Trigger with … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/saas-packs/onenote-pack/skills/onenote-debug-bundle) | +| `apify-cost-tuning` | adjacent | Optimize Apify platform costs through memory tuning, compute unit management, and proxy budgeting. Use when analyzing Apify billing, reducing Actor run costs, or implementing usage monitoring and budget alerts. Trigger: "apify cost", … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/saas-packs/apify-pack/skills/apify-cost-tuning) | +| `coderabbit-cost-tuning` | adjacent | Optimize CodeRabbit costs through seat management, repo selection, and review scope tuning. Use when analyzing CodeRabbit billing, reducing per-seat costs, or implementing usage monitoring and budget optimization. Trigger with phrases like … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/saas-packs/coderabbit-pack/skills/coderabbit-cost-tuning) | +| `echo-segment` | adjacent | User segmentation and persona creation from mixed data sources — analytics, CRM, support tickets, reviews, or any combination. Use when asked to "build personas", "who are our users", "segment our users", "create user profiles", "define … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/ai-agency/tonone/skills/echo-segment) | +| `groq-cost-tuning` | adjacent | Optimize Groq costs through model routing, token management, and usage monitoring. Use when analyzing Groq billing, reducing API costs, or implementing usage monitoring and budget alerts. Trigger with phrases like "groq cost", "groq … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/saas-packs/groq-pack/skills/groq-cost-tuning) | +| `klaviyo-cost-tuning` | adjacent | Optimize Klaviyo costs through plan selection, contact management, and usage monitoring. Use when analyzing Klaviyo billing, reducing active profile costs, or implementing usage monitoring and budget alerts. Trigger with phrases like … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/saas-packs/klaviyo-pack/skills/klaviyo-cost-tuning) | +| `mistral-cost-tuning` | adjacent | Optimize Mistral AI costs through model selection, token management, and usage monitoring. Use when analyzing Mistral billing, reducing API costs, or implementing usage monitoring and budget alerts. Trigger with phrases like "mistral … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/saas-packs/mistral-pack/skills/mistral-cost-tuning) | +| `twinmind-data-handling` | adjacent | Handle TwinMind meeting data with GDPR compliance: transcript storage, memory vault management, data export, and deletion policies. Use when implementing data handling, or managing TwinMind meeting AI operations. Trigger with phrases like … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/saas-packs/twinmind-pack/skills/twinmind-data-handling) | + +## Source: K-Dense-AI/claude-scientific-skills + +- Repository: [https://github.com/K-Dense-AI/claude-scientific-skills](https://github.com/K-Dense-AI/claude-scientific-skills) (commit `4d97e29`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `latex-posters` | adjacent | Create professional research posters in LaTeX using beamerposter, tikzposter, or baposter. Support for conference presentations, academic posters, and scientific communication. Includes layout design, color schemes, multi-column formats, … | [source](https://github.com/K-Dense-AI/claude-scientific-skills/tree/4d97e29/skills/latex-posters) | +| `liteparse` | adjacent | Local document and PDF parsing with spatial text and bounding boxes. Use for extracting text from PDFs, DOCX, Office files, and images; OCR on scans; layout-preserved JSON for RAG; batch-ingesting paper folders; or page screenshots for … | [source](https://github.com/K-Dense-AI/claude-scientific-skills/tree/4d97e29/skills/liteparse) | + +## Source: K-Dense-AI/scientific-agent-skills + +- Repository: [https://github.com/K-Dense-AI/scientific-agent-skills](https://github.com/K-Dense-AI/scientific-agent-skills) (commit `4d97e29`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `latex-posters` | adjacent | Create professional research posters in LaTeX using beamerposter, tikzposter, or baposter. Support for conference presentations, academic posters, and scientific communication. Includes layout design, color schemes, multi-column formats, … | [source](https://github.com/K-Dense-AI/scientific-agent-skills/tree/4d97e29/skills/latex-posters) | +| `liteparse` | adjacent | Local document and PDF parsing with spatial text and bounding boxes. Use for extracting text from PDFs, DOCX, Office files, and images; OCR on scans; layout-preserved JSON for RAG; batch-ingesting paper folders; or page screenshots for … | [source](https://github.com/K-Dense-AI/scientific-agent-skills/tree/4d97e29/skills/liteparse) | + +## Source: kazukinagata/shinkoku + +- Repository: [https://github.com/kazukinagata/shinkoku](https://github.com/kazukinagata/shinkoku) (commit `e610b30`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `settlement` | adjacent | This skill should be used when the user needs to perform year-end closing adjustments (決算整理), review financial statements (決算書), compute depreciation, or review their trial balance. Trigger phrases include: "決算", "決算整理", "決算書を作る", "減価償却", … | [source](https://github.com/kazukinagata/shinkoku/tree/e610b30/skills/settlement) | + +## Source: microsoft/power-platform-skills + +- Repository: [https://github.com/microsoft/power-platform-skills](https://github.com/microsoft/power-platform-skills) (commit `0d7ed9a`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `add-office365` | adjacent | Adds Office 365 Outlook connector to a Power Apps code app. Use when accessing calendars, sending emails, reading inbox, or managing Outlook events. | [source](https://github.com/microsoft/power-platform-skills/tree/0d7ed9a/plugins/code-apps/skills/add-office365) | + +## Source: microsoft/skills + +- Repository: [https://github.com/microsoft/skills](https://github.com/microsoft/skills) (commit `dc543aa`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `m365-agent-evaluator` | adjacent | Use this skill when a user wants to create, run, or analyze evaluation suites for Microsoft 365 Copilot declarative agents with the public @microsoft/m365-copilot-eval CLI. Trigger on intents such as "evaluate my agent", "test my agent", … | [source](https://github.com/microsoft/skills/tree/dc543aa/.github/plugins/microsoft-365-agents-toolkit/skills/m365-agent-evaluator) | +| `azure-ai-translation-document-py` | adjacent | Azure AI Document Translation SDK for batch translation of documents with format preservation. Use for translating Word, PDF, Excel, PowerPoint, and other document formats at scale. Triggers: "document translation", "batch translation", … | [source](https://github.com/microsoft/skills/tree/dc543aa/.github/plugins/azure-sdk-python/skills/azure-ai-translation-document-py) | + +## Source: mohitagw15856/pm-claude-skills + +- Repository: [https://github.com/mohitagw15856/pm-claude-skills](https://github.com/mohitagw15856/pm-claude-skills) (commit `876fa30`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `help-center-article` | core | Write a help-center / knowledge-base article that actually resolves the issue and deflects tickets. Use when asked to write a help doc, KB article, FAQ entry, how-to, or support documentation. Produces a findable, skimmable article — … | [source](https://github.com/mohitagw15856/pm-claude-skills/tree/876fa30/plugins/pm-support/skills/help-center-article) | +| `collections-email` | core | Write a polite-but-firm payment-reminder / collections email sequence for overdue invoices. Use when asked to write a collections email, a payment reminder, a dunning sequence, or to chase an overdue invoice. Produces a staged sequence — … | [source](https://github.com/mohitagw15856/pm-claude-skills/tree/876fa30/plugins/pm-accounting/skills/collections-email) | +| `content-calendar` | core | Generate a structured content calendar for any brand, product, or creator. Use when asked for a content plan, editorial calendar, social media schedule, or weekly/monthly content strategy. Produces a calendar with topics, formats, … | [source](https://github.com/mohitagw15856/pm-claude-skills/tree/876fa30/plugins/pm-gtm/skills/content-calendar) | +| `lifecycle-crm-plan` | adjacent | Design lifecycle marketing / CRM journeys across the customer lifecycle. Use when asked to plan onboarding emails, lifecycle/CRM campaigns, drip sequences, re-engagement or winback flows, or a messaging calendar. Produces a lifecycle plan … | [source](https://github.com/mohitagw15856/pm-claude-skills/tree/876fa30/plugins/pm-growth/skills/lifecycle-crm-plan) | +| `multi-source-signal-synthesiser` | adjacent | Synthesises user signals from multiple research sources into a unified, weighted insight brief. Use when you have data from interviews, support tickets, NPS verbatims, app reviews, or sales calls and need to reconcile contradictions, … | [source](https://github.com/mohitagw15856/pm-claude-skills/tree/876fa30/plugins/pm-advanced/skills/multi-source-signal-synthesiser) | +| `docx-tracked-changes` | adjacent | Produce properly-formatted tracked changes for a Word document. Use when asked to redline a document, suggest edits to a contract or document, create tracked changes for review, or mark up a document with proposed revisions. Produces a … | [source](https://github.com/mohitagw15856/pm-claude-skills/tree/876fa30/plugins/pm-essentials/skills/docx-tracked-changes) | + +## Source: mukul975/Anthropic-Cybersecurity-Skills + +- Repository: [https://github.com/mukul975/Anthropic-Cybersecurity-Skills](https://github.com/mukul975/Anthropic-Cybersecurity-Skills) (commit `673da1f`, retrieved 2026-07-14) +- License: Apache-2.0 + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `analyzing-macro-malware-in-office-documents` | core | Analyzes malicious VBA macros embedded in Microsoft Office documents (Word, Excel, PowerPoint) to identify download cradles, payload execution, persistence mechanisms, and anti-analysis techniques. Uses olevba, oledump, and VBA … | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/analyzing-macro-malware-in-office-documents) | +| `post-exploiting-microsoft-graph-with-graphrunner` | adjacent | Perform recon, persistence, privilege escalation, and data search via the Microsoft Graph API using GraphRunner. | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/post-exploiting-microsoft-graph-with-graphrunner) | +| `detecting-azure-service-principal-abuse` | adjacent | Detect and investigate Azure service principal abuse including privilege escalation, credential compromise, admin consent bypass, and unauthorized enumeration in Microsoft Entra ID environments. | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/detecting-azure-service-principal-abuse) | +| `detecting-azure-lateral-movement` | adjacent | Detect lateral movement in Azure AD/Entra ID environments using Microsoft Graph API audit logs, Azure Sentinel KQL hunting queries, and sign-in anomaly correlation to identify privilege escalation, token theft, and cross-tenant pivoting. | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/detecting-azure-lateral-movement) | +| `performing-gcp-penetration-testing-with-gcpbucketbrute` | adjacent | Perform GCP security testing using GCPBucketBrute for storage bucket enumeration, gcloud IAM privilege escalation path analysis, and service account permission auditing | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/performing-gcp-penetration-testing-with-gcpbucketbrute) | +| `implementing-ticketing-system-for-incidents` | adjacent | Implements an integrated incident ticketing system connecting SIEM alerts to ServiceNow, Jira, or TheHive for structured incident tracking, SLA management, escalation workflows, and compliance documentation. Use when SOC teams need … | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/implementing-ticketing-system-for-incidents) | + +## Source: nexscope-ai/eCommerce-Skills + +- Repository: [https://github.com/nexscope-ai/eCommerce-Skills](https://github.com/nexscope-ai/eCommerce-Skills) (commit `56f3288`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `tiktok-shop-customer-service` | core | Customer service on TikTok Shop — response time, dispute resolution, auto-replies, buyer satisfaction | [source](https://github.com/nexscope-ai/eCommerce-Skills/tree/56f3288/tiktok-shop-customer-service) | +| `ecommerce-social-media-marketing` | core | Social media marketing strategy for ecommerce brands. Content calendar planning, platform-specific strategies, social commerce optimization, influencer collaboration, and community building. Use when the user asks about social media … | [source](https://github.com/nexscope-ai/eCommerce-Skills/tree/56f3288/ecommerce-social-media-marketing) | +| `etsy-advertising` | adjacent | Etsy Ads strategy — budget allocation, bid management, promoted listings, offsite ads opt-out analysis | [source](https://github.com/nexscope-ai/eCommerce-Skills/tree/56f3288/etsy-advertising) | + +## Source: pedrohcgs/claude-code-my-workflow + +- Repository: [https://github.com/pedrohcgs/claude-code-my-workflow](https://github.com/pedrohcgs/claude-code-my-workflow) (commit `be53c12`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `promote-memory` | core | Review candidate `[LEARN]` entries in `.claude/state/personal-memory.md` (gitignored) and run them through a five-critic council in parallel: generality, staleness, redundancy, evidence, format. Majority vote (3+ of 5) promotes the entry … | [source](https://github.com/pedrohcgs/claude-code-my-workflow/tree/be53c12/.claude/skills/promote-memory) | + +## Source: raintree-technology/apple-hig-skills + +- Repository: [https://github.com/raintree-technology/apple-hig-skills](https://github.com/raintree-technology/apple-hig-skills) (commit `431fd30`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `hig-components-dialogs` | core | Apple HIG guidance for presentation components including alerts, action sheets, popovers, sheets, and digit entry views. Use this skill when the user says "should I use an alert or a sheet," "how do I show a confirmation dialog," "when … | [source](https://github.com/raintree-technology/apple-hig-skills/tree/431fd30/skills/hig-components-dialogs) | + +## Source: rampstackco/claude-skills + +- Repository: [https://github.com/rampstackco/claude-skills](https://github.com/rampstackco/claude-skills) (commit `bc6d961`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `discovery-research-synthesis` | core | Turning research artifacts into actionable PM insight. Customer interviews, user research notes, support ticket reviews, sales call transcripts, survey data, in-app feedback, all synthesized into the decisions they are meant to inform. The … | [source](https://github.com/rampstackco/claude-skills/tree/bc6d961/skills/discovery-research-synthesis) | +| `user-feedback-aggregation` | core | Collecting and synthesizing user feedback across channels (support tickets, NPS, in-app feedback, sales calls, social mentions, customer councils) into a continuous signal that informs product decisions. The triage discipline that … | [source](https://github.com/rampstackco/claude-skills/tree/bc6d961/skills/user-feedback-aggregation) | + +## Source: robertguss/claude-skills + +- Repository: [https://github.com/robertguss/claude-skills](https://github.com/robertguss/claude-skills) (commit `c31f3be`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `app-review-analyzer` | adjacent | Systematically analyze app reviews for competitor research or own-app reputation management. Categorize reviews by sentiment and themes (bugs, missing features, UX complaints, pricing objections, praise, support issues), identify … | [source](https://github.com/robertguss/claude-skills/tree/c31f3be/skills/mobile-app-dev/app-review-analyzer) | + +## Source: rockscy/solo-skills + +- Repository: [https://github.com/rockscy/solo-skills](https://github.com/rockscy/solo-skills) (commit `80ec4cf`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `changelog-from-commits` | core | Generate a user-facing CHANGELOG entry from raw git log output. Use when the user is preparing a release, says "what changed since last version", asks to write release notes, or wants to summarize a batch of commits for end users. | [source](https://github.com/rockscy/solo-skills/tree/80ec4cf/skills/changelog-from-commits) | +| `email-customer` | adjacent | Draft a polite-but-firm reply to a tricky customer email — refund request, scope creep, complaint, billing dispute. Use when the user pastes a customer email and asks for a reply, mentions "how do I respond", "user is asking for a refund", … | [source](https://github.com/rockscy/solo-skills/tree/80ec4cf/skills/email-customer) | + +## Source: ruvnet/claude-code-flow + +- Repository: [https://github.com/ruvnet/claude-code-flow](https://github.com/ruvnet/claude-code-flow) (commit `73914bd`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `cost-health` | core | Composite CI gate — runs cost-budget-check + cost-burn + cost-anomaly + cost-projection in parallel and surfaces a single combined health status with max exit code. The operationally-useful entry point — one shell-out covers all four alert … | [source](https://github.com/ruvnet/claude-code-flow/tree/73914bd/plugins/ruflo-cost-tracker/skills/cost-health) | + +## Source: ruvnet/ruflo + +- Repository: [https://github.com/ruvnet/ruflo](https://github.com/ruvnet/ruflo) (commit `73914bd`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `cost-health` | core | Composite CI gate — runs cost-budget-check + cost-burn + cost-anomaly + cost-projection in parallel and surfaces a single combined health status with max exit code. The operationally-useful entry point — one shell-out covers all four alert … | [source](https://github.com/ruvnet/ruflo/tree/73914bd/plugins/ruflo-cost-tracker/skills/cost-health) | + +## Source: vibeeval/vibecosystem + +- Repository: [https://github.com/vibeeval/vibecosystem](https://github.com/vibeeval/vibecosystem) (commit `cea9462`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `content-strategy` | core | Content marketing strategy - content audit, editorial calendar, SEO optimization, content funnel (TOFU/MOFU/BOFU), performance metrics, developer content, social media planning | [source](https://github.com/vibeeval/vibecosystem/tree/cea9462/skills/content-strategy) | + +## Source: ViryaZheng/recomby-geo + +- Repository: [https://github.com/ViryaZheng/recomby-geo](https://github.com/ViryaZheng/recomby-geo) (commit `530d5e2`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `keyword-research` | core | Discover, analyze, and prioritize keywords for SEO and GEO content strategies. Identifies high-value opportunities based on search volume, competition, intent, and business relevance. Generates topic clusters and content calendars. Use … | [source](https://github.com/ViryaZheng/recomby-geo/tree/530d5e2/plugins/recomby-geo/skills/keyword-research) | + +## Source: wanshuiyin/Auto-claude-code-research-in-sleep + +- Repository: [https://github.com/wanshuiyin/Auto-claude-code-research-in-sleep](https://github.com/wanshuiyin/Auto-claude-code-research-in-sleep) (commit `eb5c9d7`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `experiment-plan` | adjacent | Turn a refined research proposal or method idea into a detailed, claim-driven experiment roadmap. Use after `research-refine`, or when the user asks for a detailed experiment plan, ablation matrix, evaluation protocol, run order, compute … | [source](https://github.com/wanshuiyin/Auto-claude-code-research-in-sleep/tree/eb5c9d7/skills/experiment-plan) | diff --git a/references/berufsbild-de.md b/references/berufsbild-de.md new file mode 100644 index 0000000..dadbad2 --- /dev/null +++ b/references/berufsbild-de.md @@ -0,0 +1,71 @@ +# Berufsbild (Deutschland) — Verkaufssachbearbeiter/in + +> **Quelle:** BERUFENET, Bundesagentur für Arbeit — Beruf-ID 14587, +> KldB 2010: B 61122 · via öffentliche BERUFENET-API, +> abgerufen 2026-07-12. Automatisches Label-Matching +> (Score 1.00); Inhalte paraphrasiert/gekürzt, Volltext beim +> Original: https://web.arbeitsagentur.de/berufenet/beruf/14587 + +## Aufgaben und Tätigkeiten kompakt + +Verkaufssachbearbeiter und Verkaufssachbearbeiterinnen erfassen im Innendienst Kundenanfragen, die telefonisch, schriftlich oder online eingehen. Sie holen Lieferangebote ein, berechnen die Kosten und erstellen entsprechende Angebote. Nachdem die Bestellungen eingegangen sind, geben sie den Bestellprozess frei. Ist die bestellte Ware nicht vorrätig, geben sie diese zur Lieferung an die Kundschaft in Auftrag. Darüber hinaus kontrollieren sie die Auftragsabwicklung, erstellen Lieferscheine sowie Rechnungen, dokumentieren den Auftragsfortgang und informieren die Kunden und Kundinnen über den Bestellstatus. Für die Kundschaft sind sie Ansprechperson in allen Fragen rund um den Auftrag, auch bei etwaigen Reklamationen. + +## Tätigkeitsbezeichnungen + +Verkaufssachbearbeiter/in + +Auch übliche Berufsbezeichnungen/SynonymeSachbearbeiter/in Vertriebsinnendienst + +Vertriebssachbearbeiter/in + +Berufsbezeichnungen in englischer SpracheSales administrator (m/f) + +Sales support administrator (m/f) + +Sales support executive (m/f) + +## Die Tätigkeit im Überblick + +Verkaufssachbearbeiter und Verkaufssachbearbeiterinnen unterstützen die Verkaufs- und Vertriebsabteilungen im Innendienst und sind für die gesamte Auftragsabwicklung zuständig. + +## Aufgaben und Tätigkeiten im Einzelnen + +telefonisch, schriftlich und online Kundenanfragen sowie Bestellungen entgegennehmen und bearbeiten +Bestellungen erfassen, dabei Managementsysteme, die sämtliche in einem Unternehmen ablaufende Geschäftsprozesse und deren bedarfsgerechte Planung und Steuerung unterstützen. Sie enthalten Module für die Bereiche Beschaffung, Produktion, Vertrieb, Anlagenwirtschaft, Personalwesen, Finanz- und Rechnungswesen und so weiter, die über eine gemeinsame Datenbasis miteinander verbunden sind. +" name="Enterprise-Resource-Planning-Systeme (ERP-Systeme)">ERP- oder deutsch: Kundenbeziehungsmanagement, Kundenpflege + Systematische Ausrichtung eines Unternehmens auf seine Kunden + Telekommunikation, Versandhandel: Dokumentation der Kundenbeziehung, um langfristige Kundenbindung zu gewährleisten +" name="Customer Relationship Management (CRM)">CRM-Systeme nutzen + +Auftragsabwicklung überwachen, Liefertermine kontrollieren, Liefervorgang dokumentieren + +Lieferscheine und Rechnungen erstellen + +Kunden/Kundinnen über den Auftragsfortgang informieren + + +Lieferangebote einholen + +Kosten kalkulieren und Angebote erstellen + +Reklamationen entgegennehmen und bearbeiten bzw. an verantwortliche Stelle weiterleiten + +Korrespondenz führen, ggf. auch fremdsprachig + +Kundendaten pflegen + +ggf. Kundschaft Anschaffen, Einkaufen oder Erwerben + Wirtschaft: Anwerben neuer Kundschaft, z.B. durch Vertreter bzw. Vertreterinnen (sog. Akquisiteure bzw. Akquisiteurinnen) +" name="akquirieren">akquirieren + +## Arbeitsbereiche/Branchen + +Verkaufssachbearbeiter und Verkaufssachbearbeiterinnen finden Beschäftigung in Unternehmen nahezu aller Wirtschaftsbereiche. + +## Arbeitsorte + +Verkaufssachbearbeiter und Verkaufssachbearbeiterinnen arbeiten meist +in Büroräumen + +Sie arbeiten ggf. auch +im Homeoffice bzw. mobil diff --git a/references/market.md b/references/market.md new file mode 100644 index 0000000..f72c410 --- /dev/null +++ b/references/market.md @@ -0,0 +1,65 @@ +# Market evidence report — sales-support-assistant + +Source: **7 real job ads** (JSearch API, countries: us 7), extracted into the MSSQL evidence store; as of 2026-07-19. +This report contains extracted, aggregated facts only — no ad text is +reproduced (copyright / platform terms). + +## Seniority distribution + +| Seniority | Ads | Share | +|---|---|---| +| junior | 6 | 86 % | +| mid | 1 | 14 % | + +## Tools — full market ranking + +| # | Item | Ads | Share | +|---|---|---|---| +| 1 | Microsoft Excel | 3 | 43 % | + +## Hard skills — full market ranking + +| # | Item | Ads | Share | +|---|---|---|---| +| 1 | order management | 3 | 43 % | + +## Methods — full market ranking + +| # | Item | Ads | Share | +|---|---|---|---| + +## Responsibilities — full market ranking + +| # | Item | Ads | Share | +|---|---|---|---| + +## Regional breakdown + +> **Corpus note:** 7 relevant ads in total — below the 100-ad target for a fully reliable ranking. Percentages above should be read as indicative. + +### US (us) + +**Insufficient evidence** — 7 ads (minimum for a regional ranking: 30). No ranking is reported for this region. + +### UK (gb) + +**Insufficient evidence** — 0 ads (minimum for a regional ranking: 30). No ranking is reported for this region. + +### EU/DACH (de, at, ch, nl) + +**Insufficient evidence** — 0 ads (minimum for a regional ranking: 30). No ranking is reported for this region. + + +## Job title variants in the market + +| Title | Ads | +|---|---| +| Administrative Operations & Sales Assistant | 1 | +| Group Sales Administrative Assistant (JACKSON) | 1 | +| Lighting Sales Assistant | 1 | +| Sales Assistant | 1 | +| Sales Assistant (Wholesale) | 1 | +| Sales Support Administrator - Part-Time (30h) $21.50/hr | 1 | +| Sales Support Assistant, Group Sales | 1 | + +Methodology: entities extracted per ad ({hard_skills, tools, methods, responsibilities, seniority}), normalized, counted as DISTINCT ads per entity; report threshold ≥ 3 ads. Headline sections in skills.md/tools.md use the stricter ≥ 20 % threshold. diff --git a/references/profile.md b/references/profile.md new file mode 100644 index 0000000..1b67bc8 --- /dev/null +++ b/references/profile.md @@ -0,0 +1,26 @@ +# Occupation profile — sales support assistant + +- **ESCO URI:** http://data.europa.eu/esco/occupation/5c1eba1e-7820-4287-9746-4c5906320100 +- **ESCO code:** 4311.2 +- **ISCO-08 group:** 4311 — Accounting and bookkeeping clerks +- **O*NET-SOC:** 43-4151.00 — Order Clerks (match: closeMatch) + +## Description (ESCO) + +Sales support assistants perform a variety of general sales support tasks, such as supporting the development of sales plans, managing clerical activities of sales efforts, verifying client invoices and other accounting documents or records, compiling data, and preparing reports for other company departments. + +## Definition + +nan + +## Alternative labels + +- group sales assistant +- sales clerical assistant +- sales accounts clerk +- sales officer +- salesclerk +- accounts assistant +- sales associate +- registered sales assistant +- sales operations assistant diff --git a/references/skills.md b/references/skills.md new file mode 100644 index 0000000..6c36e17 --- /dev/null +++ b/references/skills.md @@ -0,0 +1,117 @@ +# Competences — sales support assistant + +Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/5c1eba1e-7820-4287-9746-4c5906320100). + +## Essential + +- **bookkeeping regulations** (knowledge) +- **handle mail** (skill/competence) +- **perform business research** (skill/competence) +- **perform clerical duties** (skill/competence) +- **perform office routine activities** (skill/competence) +- **produce sales reports** (skill/competence) +- **sales activities** (knowledge) + +## Optional + +- analyse customer service surveys (skill/competence) +- carry out sales analysis (skill/competence) +- check accounting records (skill/competence) +- customer service (knowledge) +- draw up marketing and sales plan (skill/competence) +- electronic business (knowledge) +- forecast sales over periods of time (skill/competence) +- implement sales strategies (skill/competence) +- issue sales invoices (skill/competence) +- keep records on sales (skill/competence) +- manage accounts (skill/competence) +- order supplies (skill/competence) +- prepare sales checks (skill/competence) +- process refunds (skill/competence) +- supervise sales activities (skill/competence) +- use sales forecasting softwares (skill/competence) + + + +## Market evidence (job-ad analysis, 7 ads, as of 2026-07-19) + +Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs. + +### Hard skills + +- order management — **43 %** +- order processing — **29 %** +- financial record maintenance — **29 %** +- billing assistance — **29 %** +- client visit preparation — **14 %** +- contract management — **14 %** +- administrative support — **14 %** +- account management — **14 %** +- accounts receivable — **14 %** +- bid administration — **14 %** +- customer communication — **14 %** +- customer service — **14 %** +- customer support — **14 %** +- data entry — **14 %** +- delinquent payment collections — **14 %** +- document preparation — **14 %** +- issue resolution — **14 %** +- office administration — **14 %** +- order tracking — **14 %** +- problem solving — **14 %** +- problem-solving — **14 %** +- quote preparation — **14 %** +- report compilation — **14 %** +- requirements management — **14 %** +- record management — **14 %** +- sales activity — **14 %** +- sales contract management — **14 %** +- sales support — **14 %** +- submittal package creation — **14 %** +- task tracking — **14 %** +- time management — **14 %** +- vendor coordination — **14 %** + +### Responsibilities + +- ticket distribution — **29 %** +- order entry — **29 %** +- quote request review — **14 %** +- resolving customer issues — **14 %** +- responding to customer calls — **14 %** +- responding to emails — **14 %** +- sales support — **14 %** +- sales contract execution — **14 %** +- recruiting assistance — **14 %** +- product training participation — **14 %** +- proposal preparation — **14 %** +- providing product inquiries — **14 %** +- preparing client visits — **14 %** +- onboarding support — **14 %** +- operations support — **14 %** +- monitoring customer inquiries — **14 %** +- monitoring open orders — **14 %** +- handling account requests — **14 %** +- interview coordination — **14 %** +- entering customer purchases — **14 %** +- event handoff — **14 %** +- event support — **14 %** +- maintaining communication — **14 %** +- managing orders — **14 %** +- marketing support — **14 %** +- delinquent payment collections — **14 %** +- customer support — **14 %** +- bid response delivery — **14 %** +- addressing product concerns — **14 %** +- administrative support — **14 %** +- answering calls and emails — **14 %** +- assisting with order questions — **14 %** +- contract execution — **14 %** +- building customer relationships — **14 %** +- client billing checks — **14 %** +- client billing management — **14 %** +- client communication — **14 %** +- vendor communication — **14 %** +- submittal coordination — **14 %** + + diff --git a/references/tasks.md b/references/tasks.md new file mode 100644 index 0000000..839f4b5 --- /dev/null +++ b/references/tasks.md @@ -0,0 +1,50 @@ +# Tasks & work activities — sales support assistant + +Source: O*NET 30.3, occupation 43-4151.00 (Order Clerks). + +## Task statements + +- **[Core]** Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms. +- **[Core]** Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays. +- **[Core]** Receive and respond to customer complaints. +- **[Core]** Verify customer and order information for correctness, checking it against previously obtained information as necessary. +- **[Core]** Check inventory records to determine availability of requested merchandise. +- **[Core]** Review orders for completeness according to reporting procedures and forward incomplete orders for further processing. +- **[Core]** File copies of orders received, or post orders on records. +- **[Core]** Compute total charges for merchandise or services and shipping charges. +- **[Core]** Recommend merchandise or services that will meet customers' needs. +- **[Core]** Inspect outgoing work for compliance with customers' specifications. +- **[Core]** Notify departments when supplies of specific items are low, or when orders would deplete available supplies. +- **[Supplemental]** Prepare invoices, shipping documents, and contracts. +- **[Supplemental]** Direct specified departments or units to prepare and ship orders to designated locations. +- **[Supplemental]** Attempt to sell additional merchandise or services to prospective or current customers by telephone or through visits. +- **[Supplemental]** Confer with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace shipments. +- **[Supplemental]** Adjust inventory records to reflect product movement. +- **[Supplemental]** Collect payment for merchandise, record transactions, and send items, such as checks or money orders for further processing. +- **[Supplemental]** Recommend type of packing or labeling needed on order. +- **[Supplemental]** Calculate and compile order-related statistics, and prepare reports for management. + +## Detailed work activities + +- Calculate costs of goods or services. +- Calculate financial data. +- Calculate shipping costs. +- Collect deposits, payments or fees. +- Compile data or documentation. +- Confer with coworkers to coordinate work activities. +- Discuss goods or services information with customers or patrons. +- File documents or records. +- Inspect items for damage or defects. +- Inspect shipments to ensure correct order fulfillment. +- Maintain inventory records. +- Manage clerical or administrative activities. +- Monitor inventories of products or materials. +- Obtain personal or financial information about customers or applicants. +- Prepare documentation for contracts, transactions, or regulatory compliance. +- Promote products, services, or programs. +- Provide information to coworkers. +- Provide notifications to customers or patrons. +- Recommend packing or shipping methods. +- Respond to customer problems or complaints. +- Send information, materials or documentation. +- Verify accuracy of financial or transactional data. diff --git a/references/tools.md b/references/tools.md new file mode 100644 index 0000000..8545865 --- /dev/null +++ b/references/tools.md @@ -0,0 +1,49 @@ +# Tools & technology — sales support assistant + +Source: O*NET 30.3 'Software Skills' for 43-4151.00. + +| Software | Category | Hot technology | +|---|---|---| +| Intuit QuickBooks | Accounting software | yes | +| Microsoft Access | Data base user interface and query software | yes | +| Adobe Acrobat | Document management software | yes | +| Microsoft Outlook | Electronic mail software | yes | +| SAP software | Enterprise resource planning ERP software | yes | +| Apple Safari | Internet browser software | yes | +| Microsoft Edge | Internet browser software | yes | +| Mozilla Firefox | Internet browser software | yes | +| Microsoft Office software | Office suite software | yes | +| Microsoft PowerPoint | Presentation software | yes | +| Microsoft Excel | Spreadsheet software | yes | +| Microsoft Word | Word processing software | yes | +| Automated manifest system software | Data base user interface and query software | | +| Email software | Electronic mail software | | +| IBM Sterling Configure, Price, Quote | Enterprise resource planning ERP software | | +| Microsoft Dynamics | Enterprise resource planning ERP software | | +| Oracle JD Edwards EnterpriseOne | Enterprise resource planning ERP software | | +| Microsoft System Center | Enterprise system management software | | +| Web browser software | Internet browser software | | +| Inventory management systems | Inventory management software | | +| Warehouse management system WMS | Materials requirements planning logistics and supply chain software | | +| Corel WordPerfect Office Suite | Office suite software | | +| Order management software | Procurement software | | + + + +## Market evidence (job-ad analysis, 7 ads, as of 2026-07-19) + +Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs. + +### Tools + +- Microsoft Excel — **43 %** +- Microsoft Office — **29 %** +- Microsoft Outlook — **29 %** +- Salesforce CRM — **29 %** +- Microsoft Word — **29 %** +- social media platforms — **14 %** +- Microsoft PowerPoint — **14 %** +- Eclipse — **14 %** +- CRM software — **14 %** + +