# Tools & technology — sales support assistant

Source: O*NET 30.3 'Software Skills' for 43-4151.00.

| Software | Category | Hot technology |
|---|---|---|
| Intuit QuickBooks | Accounting software | yes |
| Microsoft Access | Data base user interface and query software | yes |
| Adobe Acrobat | Document management software | yes |
| Microsoft Outlook | Electronic mail software | yes |
| SAP software | Enterprise resource planning ERP software | yes |
| Apple Safari | Internet browser software | yes |
| Microsoft Edge | Internet browser software | yes |
| Mozilla Firefox | Internet browser software | yes |
| Microsoft Office software | Office suite software | yes |
| Microsoft PowerPoint | Presentation software | yes |
| Microsoft Excel | Spreadsheet software | yes |
| Microsoft Word | Word processing software | yes |
| Automated manifest system software | Data base user interface and query software |  |
| Email software | Electronic mail software |  |
| IBM Sterling Configure, Price, Quote | Enterprise resource planning ERP software |  |
| Microsoft Dynamics | Enterprise resource planning ERP software |  |
| Oracle JD Edwards EnterpriseOne | Enterprise resource planning ERP software |  |
| Microsoft System Center | Enterprise system management software |  |
| Web browser software | Internet browser software |  |
| Inventory management systems | Inventory management software |  |
| Warehouse management system WMS | Materials requirements planning logistics and supply chain software |  |
| Corel WordPerfect Office Suite | Office suite software |  |
| Order management software | Procurement software |  |

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## Market evidence (job-ad analysis, 7 ads, as of 2026-07-19)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

### Tools

- Microsoft Excel — **43 %**
- Microsoft Office — **29 %**
- Microsoft Outlook — **29 %**
- Salesforce CRM — **29 %**
- Microsoft Word — **29 %**
- social media platforms — **14 %**
- Microsoft PowerPoint — **14 %**
- Eclipse — **14 %**
- CRM software — **14 %**

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