# Competences — social care worker

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/8d703e8f-1e57-4246-8a6b-cb87a760d4ab).

## Essential

- **accept own accountability** (skill/competence)
- **adhere to organisational guidelines** (skill/competence)
- **advocate for social service users** (skill/competence)
- **apply decision making within social work** (skill/competence)
- **apply holistic approach within social services** (skill/competence)
- **apply organisational techniques** (skill/competence)
- **apply person-centred care** (skill/competence)
- **apply problem solving in social service** (skill/competence)
- **apply quality standards in social services** (skill/competence)
- **apply socially just working principles** (skill/competence)
- **assess social service users' situation** (skill/competence)
- **assist individuals with disabilities in community activities** (skill/competence)
- **assist social service users in formulating complaints** (skill/competence)
- **assist social service users with physical disabilities** (skill/competence)
- **build helping relationship with social service users** (skill/competence)
- **communicate professionally with colleagues in other fields** (skill/competence)
- **communicate with social service users** (skill/competence)
- **company policies** (knowledge)
- **comply with legislation in social services** (skill/competence)
- **conduct interview in social service** (skill/competence)
- **contribute to protecting individuals from harm** (skill/competence)
- **customer service** (knowledge)
- **deliver social services in diverse cultural communities** (skill/competence)
- **demonstrate leadership in social service cases** (skill/competence)
- **encourage social service users to preserve their independence in their daily activities** (skill/competence)
- **follow health and safety precautions in social care practices** (skill/competence)
- **involve service users and carers in care planning** (skill/competence)
- **legal requirements in the social sector** (knowledge)
- **listen actively** (skill/competence)
- **maintain privacy of service users** (skill/competence)
- **maintain records of work with service users** (skill/competence)
- **maintain the trust of service users** (skill/competence)
- **manage social crisis** (skill/competence)
- **manage stress in the work place** (skill/competence)
- **meet standards of practice in social services** (skill/competence)
- **monitor service users' health** (skill/competence)
- **prevent social problems** (skill/competence)
- **promote inclusion** (skill/competence)
- **promote service users' rights** (skill/competence)
- **promote social change** (skill/competence)
- **protect vulnerable social service users** (skill/competence)
- **provide social counselling** (skill/competence)
- **refer service users to community resources** (skill/competence)
- **relate empathetically** (skill/competence)
- **report on social development** (skill/competence)
- **review social service plan** (skill/competence)
- **social justice** (knowledge)
- **social sciences** (knowledge)
- **support harmed social service users** (skill/competence)
- **support service users in developing skills** (skill/competence)
- **support service users to use technological aids** (skill/competence)
- **support social service users in skills management** (skill/competence)
- **support social service users' positiveness** (skill/competence)
- **support social service users with specific communication needs** (skill/competence)
- **tolerate stress** (skill/competence)
- **undertake continuous professional development in social work** (skill/competence)
- **undertake risk assessment of social service users** (skill/competence)
- **work in a multicultural environment in health care** (skill/competence)
- **work within communities** (skill/competence)

## Optional

- address public health issues (skill/competence)
- adolescent psychological development (knowledge)
- advise on housing (skill/competence)
- apply a holistic approach in care (skill/competence)
- apply foreign languages in social services (skill/competence)
- assess the development of youth (skill/competence)
- assist children with special needs in education settings (skill/competence)
- assist families in crisis situations (skill/competence)
- assist with personal administration issues (skill/competence)
- assist with self-medication (skill/competence)
- child protection (knowledge)
- communicate by use of interpretation services (skill/competence)
- communicate with youth (skill/competence)
- conduct foster care visits (skill/competence)
- contribute to the safeguarding of children (skill/competence)
- determine child welfare (skill/competence)
- disability care (knowledge)
- disability types (knowledge)
- distribute meals to patients (skill/competence)
- evaluate older adults' ability to take care of themselves (skill/competence)
- evaluate prospective foster parents (skill/competence)
- family law (knowledge)
- handle children's problems (skill/competence)
- implement care programmes for children (skill/competence)
- maintain relations with children's parents (skill/competence)
- monitor children's physical development (skill/competence)
- older adults' needs (knowledge)
- perform cleaning duties (skill/competence)
- plan social service process (skill/competence)
- prepare youths for adulthood (skill/competence)
- promote the safeguarding of young people (skill/competence)
- provide first aid (skill/competence)
- provide in-home support for disabled individuals (skill/competence)
- provide social guidance over the phone (skill/competence)
- provide testimony in court hearings (skill/competence)
- supervise children (skill/competence)
- support children's wellbeing (skill/competence)
- support individuals to adjust to physical disability (skill/competence)
- support social service users at the end of life (skill/competence)
- support social service users to live at home (skill/competence)
- support social service users to manage their financial affairs (skill/competence)
- support the positiveness of youths (skill/competence)
- support traumatised children (skill/competence)
- use e-health and mobile health technologies (skill/competence)
- work with social service users in a group (skill/competence)

<!-- market-evidence -->

## Market evidence (job-ad analysis, 7 ads, as of 2026-07-19)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

### Hard skills

- personal care — **57 %**
- safety promotion — **29 %**
- service plan implementation — **29 %**
- resident engagement — **14 %**
- referral facilitation — **14 %**
- regulatory compliance — **14 %**
- resident assessment — **14 %**
- socialization — **14 %**
- social service program planning — **14 %**
- needs assessment — **14 %**
- outcome tracking — **14 %**
- laundry — **14 %**
- light housekeeping — **14 %**
- meal preparation — **14 %**
- medication reminders — **14 %**
- companionship — **14 %**
- financial assistance guidance — **14 %**
- food service — **14 %**
- housekeeping — **14 %**
- activities engagement — **14 %**
- adl assistance — **14 %**
- behavior management — **14 %**
- care coordination — **14 %**
- care plan development — **14 %**
- care planning — **14 %**
- case management — **14 %**
- discharge planning — **14 %**
- documentation — **14 %**

### Methods

- culturally competent care — **14 %**
- trauma-informed care — **14 %**
- strengths-based approach — **14 %**
- person-centered care — **14 %**

### Responsibilities

- dining support — **29 %**
- care documentation — **29 %**
- benefit identification — **14 %**
- assisting with adls — **14 %**
- bathing assistance — **14 %**
- dressing assistance — **14 %**
- environment maintenance — **14 %**
- family communication — **14 %**
- family interaction — **14 %**
- family support — **14 %**
- client attention — **14 %**
- client documentation — **14 %**
- communication with clients — **14 %**
- food access support — **14 %**
- housing support — **14 %**
- grooming assistance — **14 %**
- mobility assistance — **14 %**
- personal care assistance — **14 %**
- program implementation — **14 %**
- referral to agencies — **14 %**
- resident assistance — **14 %**
- resident communication — **14 %**
- resident interviewing — **14 %**
- resident support — **14 %**
- resource access assistance — **14 %**
- rights and responsibilities information — **14 %**
- service plan implementation — **14 %**
- service utilization tracking — **14 %**
- shift coverage — **14 %**
- transition assistance — **14 %**
- transportation support — **14 %**
- social services department operation — **14 %**

<!-- market-evidence -->