# Tools & technology — taxi controller

Source: O*NET 30.3, occupation 43-5032.00 (Dispatchers, Except Police, Fire, and Ambulance) — manual nearest-occupation mapping via ISCO group 4323; the official ESCO crosswalk has no entry for this ESCO occupation.

| Software | Category | Hot technology |
|---|---|---|
| Kronos Workforce Timekeeper | Time accounting software | yes |
| Microsoft Access | Data base user interface and query software | yes |
| Microsoft Excel | Spreadsheet software | yes |
| Microsoft Office software | Office suite software | yes |
| Microsoft Outlook | Electronic mail software | yes |
| Microsoft PowerPoint | Presentation software | yes |
| Microsoft Windows | Operating system software | yes |
| Microsoft Word | Word processing software | yes |
| SAP software | Enterprise resource planning ERP software | yes |
| Air-Trak Cloudberry | Mobile location based services software |  |
| Bornemann Associates Flight Plan | Aviation ground support software |  |
| Command Alkon COMMANDconcrete | Customer relationship management CRM software |  |
| Computer aided dispatch software | Helpdesk or call center software |  |
| Computer aided dispatching auto routing software | Expert system software |  |
| Database software | Data base user interface and query software |  |
| Digital Gateway e-automate | Customer relationship management CRM software |  |
| Dr. Dispatch | Mobile location based services software |  |
| Email software | Electronic mail software |  |
| ESRI ArcIMS | Geographic information system |  |
| Geomechanical design analysis GDA software | Map creation software |  |
| Global positioning system GPS software | Mobile location based services software |  |
| Locomotive distribution software | Data base reporting software |  |
| Microsoft Dynamics | Enterprise resource planning ERP software |  |
| Rail Traffic Track Warrant Control System | Expert system software |  |
| Resource management software | Mobile location based services software |  |
| Routing software | Route navigation software |  |
| Sabre travel agent software | Aviation ground support software |  |
| Scheduling software | Calendar and scheduling software |  |
| Situation resource tracking software | Mobile location based services software |  |
| Tangier Sky Scheduler View | Data base user interface and query software |  |
| TMW PowerSuite | Enterprise resource planning ERP software |  |
| Transportation management software | Mobile location based services software |  |
| Web browser software | Internet browser software |  |

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## Market evidence (job-ad analysis, 10 ads, as of 2026-07-20)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

### Tools

- Microsoft Excel — **40 %**
- Microsoft Office — **20 %**

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