# Tools & technology — telecommunications engineering technician Source: O*NET 30.3 'Software Skills' for 49-2022.00. | Software | Category | Hot technology | |---|---|---| | Autodesk AutoCAD | Computer aided design CAD software | yes | | Microsoft Outlook | Electronic mail software | yes | | Microsoft Office software | Office suite software | yes | | Microsoft PowerPoint | Presentation software | yes | | Microsoft Excel | Spreadsheet software | yes | | Microsoft Word | Word processing software | yes | | Fluke ClearSight Analyzer | Analytical or scientific software | | | Fluke Networks TechAdvisor Field Access System | Analytical or scientific software | | | IBM Domino | Communications server software | | | Fluke Networks Fluke TechEXPERT | Expert system software | | | Geographic information system GIS systems | Geographic information system | | | Supervisory control and data acquisition SCADA software | Industrial control software | | | Voice over internet protocol VoIP system software | Internet protocol IP multimedia subsystem software | | | Firewall software | Network security and virtual private network VPN equipment software | | | Cisco IOS | Operating system software | | | Apache Struts | Web platform development software | |