commit c8029f10d2d3588712e6bd495f0ecfae80f79c87 Author: skillfactor-pipeline Date: Fri Aug 14 19:14:14 2026 +0200 feat: telephone-switchboard-operator skill package v0.1.0 diff --git a/PROVENANCE.md b/PROVENANCE.md new file mode 100644 index 0000000..182ea29 --- /dev/null +++ b/PROVENANCE.md @@ -0,0 +1,31 @@ +# Data provenance — telephone-switchboard-operator + +Where the content of this skill package comes from, counted by +content items (tasks, competences, tools, evidence entries, curated +knowledge). Rendered live by Gitea: + +```mermaid +%%{init: {'theme':'base','themeVariables':{'pie1':'#f9a825','pie2':'#1e88e5','pie3':'#ff355e','pie4':'#d97757','pie5':'#8e24aa','pieOuterStrokeWidth':'0px','pieSectionTextColor':'#fff'}}}%% +pie showData + title Content sources — telephone-switchboard-operator + "ESCO (occupation & competences)" : 16 + "O*NET (tasks & tools)" : 50 + "Job boards (market evidence)" : 85 + "Anthropic official Claude skills" : 5 + "External AI skill packs (mapped)" : 180 +``` + +| Source | Items | Share | Files | +|---|---|---|---| +| ESCO (occupation & competences) | 16 | 4.8 % | references/profile.md, references/skills.md | +| O*NET (tasks & tools) | 50 | 14.9 % | references/tasks.md, references/tools.md | +| Job boards (market evidence) | 85 | 25.3 % | references/market.md (full report) + "Market evidence" headline sections | +| Wikipedia & AI expert curation | 0 | 0.0 % | glossary, literature, usecases, intake, quality, evals/ | +| Anthropic official Claude skills | 5 | 1.5 % | references/ai-skills.md, section "anthropics/skills" (official Claude Code skills) | +| External AI skill packs (mapped) | 180 | 53.6 % | references/ai-skills.md (per-source attribution inside) | +| Stack Exchange practitioner Q&A (CC-BY-SA) | 0 | 0.0 % | references/practitioner-qa.md (per-entry attribution inside) | + +Licensing: O*NET (USDOL/ETA, CC BY 4.0) · ESCO (© European Union) · +job-ad evidence via official APIs (JSearch/Adzuna) · Wikipedia content +paraphrased with source URLs — never copied · external AI skills are +linked, not copied (Apache-2.0/MIT/source-available, see ai-skills.md). diff --git a/SKILL.md b/SKILL.md new file mode 100644 index 0000000..57bb1da --- /dev/null +++ b/SKILL.md @@ -0,0 +1,65 @@ +--- +name: telephone-switchboard-operator +description: "Occupational skill for the role 'telephone switchboard operator' (also: receptionist, telephone operator, switchboard operator, telephone answering service operator, switchboard receptionist, alarm centre dispatcher). Use when the user asks for typical telephone switchboard operator work such as: Perform various data entry or word processing tasks, such as updating phone directories, typing or proofreading documents, or creating schedules.; Process incoming or outgoing mail, packages, or deliveries.; Perform administrative tasks, such as accepting orders, scheduling appointments or meeting rooms, or sending and receiving faxes." +--- + +# Telephone Switchboard Operator + +Telephone switchboard operators establish telephone connections by using switchboards and consoles. They also answer customer inquiries and service problem reports. + +## Core workflow + +1. Perform various data entry or word processing tasks, such as updating phone directories, typing or proofreading documents, or creating schedules. +2. Process incoming or outgoing mail, packages, or deliveries. +3. Perform administrative tasks, such as accepting orders, scheduling appointments or meeting rooms, or sending and receiving faxes. +4. Monitor emergency and code alarms, make emergency announcements, or route emergency calls to the appropriate location. +5. Greet visitors, log them in and out of the facility, assign them security badges, and contact employee escorts. +6. Perform various cash handling tasks, such as collecting payments, making bank deposits, or managing petty cash. +7. Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address. +8. Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary. + +## How to use this skill + +- Read [references/profile.md](references/profile.md) for the occupation profile and scope. +- Consult [references/tasks.md](references/tasks.md) for the full task and activity inventory. +- Check [references/skills.md](references/skills.md) for essential vs. optional competences. +- Check [references/tools.md](references/tools.md) for the software commonly used in this role. +- See [references/ai-skills.md](references/ai-skills.md) — matched external AI agent skills (per-source attribution). + +## Key competences (essential) + +- answer incoming calls +- communicate by telephone +- electronic communication +- maintain telephony system +- redirect callers +- use communication devices +- use computer telephony integration + +## Hot technologies + +- Microsoft Access +- Microsoft Outlook +- SAP software +- Microsoft Office software +- Microsoft Windows +- Microsoft PowerPoint +- Microsoft Excel +- Microsoft Word + + + + +## Hot technologies + +Top tools from 43 gated job ads (see references/market.md, as of 2026-07-20): + +- Microsoft Excel — 16 % +- Microsoft Outlook — 16 % +- Microsoft Word — 16 % +- EPIC — 9 % + + + +--- +*Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/0bf68df5-e808-4c27-abf2-6f85440f2d7f), O*NET 30.3 (43-2011.00). See manifest.json for licensing/attribution.* diff --git a/manifest.json b/manifest.json new file mode 100644 index 0000000..a9f9dc6 --- /dev/null +++ b/manifest.json @@ -0,0 +1,280 @@ +{ + "name": "telephone-switchboard-operator", + "title": "telephone switchboard operator", + "version": "0.1.0", + "layer": "core", + "language": "en", + "generated": "2026-07-07", + "ids": { + "esco_uri": "http://data.europa.eu/esco/occupation/0bf68df5-e808-4c27-abf2-6f85440f2d7f", + "esco_code": "4223.1", + "isco_group": "4223", + "onet_soc": "43-2011.00", + "crosswalk_match": "exactMatch" + }, + "sources": [ + { + "name": "ESCO", + "version": "1.2.1", + "url": "https://esco.ec.europa.eu/" + }, + { + "name": "O*NET", + "version": "30.3", + "url": "https://www.onetcenter.org/", + "license": "CC BY 4.0" + } + ], + "attribution": "This package includes information from the O*NET Database (v30.3) by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0. skillfactor is not endorsed by USDOL/ETA. ESCO data (v1.2.1) (c) European Union, used per the ESCO download conditions: https://esco.ec.europa.eu/en/use-esco/download", + "counts": { + "tasks": 19, + "dwas": 20, + "skills_essential": 7, + "skills_optional": 8, + "software": 10 + }, + "enrichment_ai_skills": { + "generated": "2026-07-14", + "method": "deterministic mapping (ISCO prefix + title/competence keywords)", + "sources": { + "anthropics/skills": { + "repo": "https://github.com/anthropics/skills", + "commit": "f6656c1", + "license": "Apache-2.0; the document skills (docx/pdf/pptx/xlsx) are source-available \u2014 see the LICENSE.txt in the upstream skill folder", + "skills": 2 + }, + "wshobson/agents": { + "repo": "https://github.com/wshobson/agents", + "commit": "6fd3247", + "license": "MIT (c) Seth Hobson", + "skills": 1 + }, + "mukul975/Anthropic-Cybersecurity-Skills": { + "repo": "https://github.com/mukul975/Anthropic-Cybersecurity-Skills", + "commit": "673da1f", + "license": "Apache-2.0", + "skills": 12 + }, + "affaan-m/everything-claude-code": { + "repo": "https://github.com/affaan-m/everything-claude-code", + "commit": "ed38744", + "license": "MIT", + "skills": 3 + }, + "mohitagw15856/pm-claude-skills": { + "repo": "https://github.com/mohitagw15856/pm-claude-skills", + "commit": "876fa30", + "license": "MIT", + "skills": 4 + }, + "davila7/claude-code-templates": { + "repo": "https://github.com/davila7/claude-code-templates", + "commit": "fa79251", + "license": "MIT", + "skills": 5 + }, + "ruvnet/claude-code-flow": { + "repo": "https://github.com/ruvnet/claude-code-flow", + "commit": "73914bd", + "license": "MIT", + "skills": 4 + }, + "ruvnet/ruflo": { + "repo": "https://github.com/ruvnet/ruflo", + "commit": "73914bd", + "license": "MIT", + "skills": 4 + }, + "basicmachines-co/basic-memory": { + "repo": "https://github.com/basicmachines-co/basic-memory", + "commit": "53da71c", + "license": "custom (see upstream LICENSE)", + "skills": 2 + }, + "jeremylongshore/claude-code-plugins-plus-skills": { + "repo": "https://github.com/jeremylongshore/claude-code-plugins-plus-skills", + "commit": "e112938a", + "license": "MIT", + "skills": 6 + }, + "a5c-ai/babysitter": { + "repo": "https://github.com/a5c-ai/babysitter", + "commit": "44a5d58b", + "license": "MIT", + "skills": 5 + }, + "nexscope-ai/eCommerce-Skills": { + "repo": "https://github.com/nexscope-ai/eCommerce-Skills", + "commit": "56f3288", + "license": "MIT", + "skills": 2 + }, + "ahacker-1/cre-agent-skills": { + "repo": "https://github.com/ahacker-1/cre-agent-skills", + "commit": "618734e", + "license": "Apache-2.0", + "skills": 1 + }, + "rockscy/solo-skills": { + "repo": "https://github.com/rockscy/solo-skills", + "commit": "80ec4cf", + "license": "MIT", + "skills": 1 + }, + "raintree-technology/apple-hig-skills": { + "repo": "https://github.com/raintree-technology/apple-hig-skills", + "commit": "431fd30", + "license": "MIT", + "skills": 1 + }, + "pedrohcgs/claude-code-my-workflow": { + "repo": "https://github.com/pedrohcgs/claude-code-my-workflow", + "commit": "be53c12", + "license": "MIT", + "skills": 1 + }, + "foryourhealth111-pixel/Vibe-Skills": { + "repo": "https://github.com/foryourhealth111-pixel/Vibe-Skills", + "commit": "34429a8", + "license": "Apache-2.0", + "skills": 2 + }, + "coreyhaines31/makerskills": { + "repo": "https://github.com/coreyhaines31/makerskills", + "commit": "17218de", + "license": "MIT", + "skills": 1 + }, + "brycewang-stanford/Auto-Empirical-Research-Skills": { + "repo": "https://github.com/brycewang-stanford/Auto-Empirical-Research-Skills", + "commit": "85bf545", + "license": "CC-BY-4.0", + "skills": 2 + }, + "jabrena/plinth": { + "repo": "https://github.com/jabrena/plinth", + "commit": "065eae8", + "license": "Apache-2.0", + "skills": 1 + }, + "egorfedorov/claude-context-optimizer": { + "repo": "https://github.com/egorfedorov/claude-context-optimizer", + "commit": "c604d3a", + "license": "MIT", + "skills": 1 + }, + "K-Dense-AI/claude-scientific-skills": { + "repo": "https://github.com/K-Dense-AI/claude-scientific-skills", + "commit": "4d97e29", + "license": "MIT", + "skills": 1 + }, + "K-Dense-AI/scientific-agent-skills": { + "repo": "https://github.com/K-Dense-AI/scientific-agent-skills", + "commit": "4d97e29", + "license": "MIT", + "skills": 1 + }, + "davepoon/buildwithclaude": { + "repo": "https://github.com/davepoon/buildwithclaude", + "commit": "3c94e0c", + "license": "MIT", + "skills": 1 + }, + "gooseworks-ai/goose-skills": { + "repo": "https://github.com/gooseworks-ai/goose-skills", + "commit": "94ec916", + "license": "no explicit license \u2014 referenced by link only", + "skills": 1 + }, + "parcadei/Continuous-Claude-v3": { + "repo": "https://github.com/parcadei/Continuous-Claude-v3", + "commit": "d07ff4b", + "license": "MIT", + "skills": 4 + }, + "vibeeval/vibecosystem": { + "repo": "https://github.com/vibeeval/vibecosystem", + "commit": "cea9462", + "license": "MIT", + "skills": 3 + }, + "shanraisshan/claude-code-best-practice": { + "repo": "https://github.com/shanraisshan/claude-code-best-practice", + "commit": "67c2696", + "license": "MIT", + "skills": 1 + }, + "nexu-io/open-design": { + "repo": "https://github.com/nexu-io/open-design", + "commit": "4b66023", + "license": "Apache-2.0", + "skills": 1 + }, + "JasonColapietro/suede-creator-skills": { + "repo": "https://github.com/JasonColapietro/suede-creator-skills", + "commit": "0dc2aef", + "license": "MIT", + "skills": 1 + }, + "wanshuiyin/Auto-claude-code-research-in-sleep": { + "repo": "https://github.com/wanshuiyin/Auto-claude-code-research-in-sleep", + "commit": "eb5c9d7", + "license": "MIT", + "skills": 1 + }, + "awrshift/claude-memory-kit": { + "repo": "https://github.com/awrshift/claude-memory-kit", + "commit": "4039315", + "license": "MIT", + "skills": 1 + }, + "microsoft/power-platform-skills": { + "repo": "https://github.com/microsoft/power-platform-skills", + "commit": "0d7ed9a", + "license": "MIT", + "skills": 1 + }, + "rampstackco/claude-skills": { + "repo": "https://github.com/rampstackco/claude-skills", + "commit": "bc6d961", + "license": "MIT", + "skills": 1 + }, + "dotnet/skills": { + "repo": "https://github.com/dotnet/skills", + "commit": "79a2ada", + "license": "MIT", + "skills": 1 + } + }, + "total_skills": 80, + "tiers": { + "core": 20, + "adjacent": 60 + } + }, + "provenance": { + "items": { + "esco": 16, + "onet": 50, + "jobads": 85, + "wiki_ai": 0, + "anthropic": 5, + "ai_skills": 180, + "stackx": 0 + }, + "share_percent": { + "esco": 4.8, + "onet": 14.9, + "jobads": 25.3, + "wiki_ai": 0.0, + "anthropic": 1.5, + "ai_skills": 53.6, + "stackx": 0.0 + }, + "method": "content items per source category" + }, + "collar": "white", + "computer_work": true +} \ No newline at end of file diff --git a/references/ai-skills.md b/references/ai-skills.md new file mode 100644 index 0000000..fbcdc56 --- /dev/null +++ b/references/ai-skills.md @@ -0,0 +1,378 @@ +# External AI agent skills — telephone-switchboard-operator + +Proven, publicly available AI agent skills mapped to this occupation. +Nothing is copied from the sources: every entry is a name, a one-line +summary and a link to the upstream skill package. Each section names +its source repository, commit, license and retrieval date. + +**Tiers:** `core` = the skill directly exercises a top market hard +skill, tool or method (from gated job-ad evidence) or an essential +ESCO competence of this occupation; `adjacent` = +plausibly useful, secondary. Entries are capped at 12 per source +and 80 in total per occupation (core first, +strongest matches survive); everything beyond the caps is excluded +and logged in the pipeline audit trail, not in this package. + +_Matched deterministically (ISCO group + title/competence keywords, +tiered against market evidence + ESCO essentials) by +`pipeline/p5_enrich_ai_skills.py` on 2026-07-14._ + +## Source: anthropics/skills + +- Repository: [https://github.com/anthropics/skills](https://github.com/anthropics/skills) (commit `f6656c1`, retrieved 2026-07-14) +- License: Apache-2.0; the document skills (docx/pdf/pptx/xlsx) are source-available — see the LICENSE.txt in the upstream skill folder + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `docx` | adjacent | Use this skill whenever the user wants to create, read, edit, or manipulate Word documents (.docx files) or Word templates (.dotx files). Triggers include: any mention of 'Word doc', 'word document', '.docx', '.dotx', or requests to … | [source](https://github.com/anthropics/skills/tree/main/skills/docx) | +| `pdf` | adjacent | Use this skill whenever the user wants to do anything with PDF files. This includes reading or extracting text/tables from PDFs, combining or merging multiple PDFs into one, splitting PDFs apart, rotating pages, adding watermarks, creating … | [source](https://github.com/anthropics/skills/tree/main/skills/pdf) | + +## Source: wshobson/agents + +- Repository: [https://github.com/wshobson/agents](https://github.com/wshobson/agents) (commit `6fd3247`, retrieved 2026-07-14) +- License: MIT (c) Seth Hobson + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `file-conversion` | adjacent | Convert files between formats — PDF to Word, HEIC to JPG, MP4 to MP3, CSV to JSON, EPUB to MOBI, and 999 total routes across images, video, audio, documents, data, fonts, ebooks, and archives. Free via changethisfile.com, no API key or … | [source](https://github.com/wshobson/agents/tree/main/plugins/file-conversion/skills/file-conversion) | + +## Source: a5c-ai/babysitter + +- Repository: [https://github.com/a5c-ai/babysitter](https://github.com/a5c-ai/babysitter) (commit `44a5d58b`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `linker-script` | core | GNU linker script generation and optimization for embedded systems. Expert skill for memory layout definition, section placement, multi-image linking, and memory protection configuration. | [source](https://github.com/a5c-ai/babysitter/tree/44a5d58b/library/specializations/embedded-systems/skills/linker-script) | +| `session-memory` | adjacent | Mandatory memory persistence system across session resets using three markdown surfaces in .claude/cc10x/. Iron law - every workflow must load at start and update at end. | [source](https://github.com/a5c-ai/babysitter/tree/44a5d58b/library/methodologies/cc10x/skills/session-memory) | +| `translation-management` | adjacent | Integration with translation management systems and i18n workflows. Connect with Crowdin, Transifex, Weblate, manage translation memory, synchronize glossaries, and automate localization pipelines. | [source](https://github.com/a5c-ai/babysitter/tree/44a5d58b/library/specializations/technical-documentation/skills/translation-management) | +| `context-engineering` | adjacent | Context window monitoring and budget management. Keeps orchestrator at 15-30% context usage while subagents get full 200k tokens. Provides warnings at thresholds, context-aware summarization triggers, and wave-level budget planning. | [source](https://github.com/a5c-ai/babysitter/tree/44a5d58b/library/methodologies/gsd/skills/context-engineering) | +| `embedded-docs` | adjacent | Embedded firmware documentation generation and maintenance using Doxygen and related tools. Expert skill for API documentation, hardware interface documentation, memory maps, and integration with documentation systems. | [source](https://github.com/a5c-ai/babysitter/tree/44a5d58b/library/specializations/embedded-systems/skills/embedded-docs) | + +## Source: affaan-m/everything-claude-code + +- Repository: [https://github.com/affaan-m/everything-claude-code](https://github.com/affaan-m/everything-claude-code) (commit `ed38744`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `agentic-os` | core | Build persistent multi-agent operating systems on Claude Code. Covers kernel architecture, specialist agents, slash commands, file-based memory, scheduled automation, and state management without external databases. | [source](https://github.com/affaan-m/everything-claude-code/tree/ed38744/skills/agentic-os) | +| `content-engine` | core | Create platform-native content systems for X, LinkedIn, TikTok, YouTube, newsletters, and repurposed multi-platform campaigns. Use when the user wants social posts, threads, scripts, content calendars, or one source asset adapted cleanly … | [source](https://github.com/affaan-m/everything-claude-code/tree/ed38744/.agents/skills/content-engine) | +| `autonomous-agent-harness` | adjacent | Transform Claude Code into a fully autonomous agent system with persistent memory, scheduled operations, computer use, and task queuing. Replaces standalone agent frameworks (Hermes, AutoGPT) by leveraging Claude Code's native crons, … | [source](https://github.com/affaan-m/everything-claude-code/tree/ed38744/skills/autonomous-agent-harness) | + +## Source: ahacker-1/cre-agent-skills + +- Repository: [https://github.com/ahacker-1/cre-agent-skills](https://github.com/ahacker-1/cre-agent-skills) (commit `618734e`, retrieved 2026-07-14) +- License: Apache-2.0 + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `cre-office` | core | CRE Office analysis suite - 8 specialist skills for U.S. office acquisitions, refinancings, lease-up, tenant credit, TI/LC underwriting, financing fit, and investment committee memo writing. | [source](https://github.com/ahacker-1/cre-agent-skills/tree/618734e/claude-code-plugins/cre-office) | + +## Source: awrshift/claude-memory-kit + +- Repository: [https://github.com/awrshift/claude-memory-kit](https://github.com/awrshift/claude-memory-kit) (commit `4039315`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `tour` | adjacent | Interactive walkthrough of the Memory Kit system using the user's actual project files | [source](https://github.com/awrshift/claude-memory-kit/tree/4039315/.claude/skills/tour) | + +## Source: basicmachines-co/basic-memory + +- Repository: [https://github.com/basicmachines-co/basic-memory](https://github.com/basicmachines-co/basic-memory) (commit `53da71c`, retrieved 2026-07-14) +- License: custom (see upstream LICENSE) + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `memory-tasks` | core | Task management via Basic Memory schemas: create, track, and resume structured tasks that survive context compaction. Uses BM's schema system for uniform notes queryable through the knowledge graph. | [source](https://github.com/basicmachines-co/basic-memory/tree/53da71c/skills/memory-tasks) | +| `memory-onboarding` | adjacent | Guide someone new to Basic Memory through designing and building a complete personal knowledge system — interview them about what they want to track, propose a structure, build it with schemas and instruction notes, teach them to use it, … | [source](https://github.com/basicmachines-co/basic-memory/tree/53da71c/skills/memory-onboarding) | + +## Source: brycewang-stanford/Auto-Empirical-Research-Skills + +- Repository: [https://github.com/brycewang-stanford/Auto-Empirical-Research-Skills](https://github.com/brycewang-stanford/Auto-Empirical-Research-Skills) (commit `85bf545`, retrieved 2026-07-14) +- License: CC-BY-4.0 + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `system-profile` | adjacent | Profile a target (script, process, GPU, memory, interconnect) using external tools and code instrumentation. Produces structured performance reports with actionable recommendations. Use when user says "profile", "benchmark", "bottleneck", … | [source](https://github.com/brycewang-stanford/Auto-Empirical-Research-Skills/tree/85bf545/skills/42-wanshuiyin-ARIS/skills/system-profile) | +| `diverga-memory` | adjacent | Diverga Memory System v7.0 - Context-persistent research support with checkpoint auto-trigger and cross-session continuity. Triggers: memory, remember, context, recall, checkpoint, decision, persist, 기억, 맥락, 세션, 체크포인트 | [source](https://github.com/brycewang-stanford/Auto-Empirical-Research-Skills/tree/85bf545/skills/25-HosungYou-Diverga/skills/memory) | + +## Source: coreyhaines31/makerskills + +- Repository: [https://github.com/coreyhaines31/makerskills](https://github.com/coreyhaines31/makerskills) (commit `17218de`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `slide-deck` | adjacent | When you want to draft, update, convert, or export a slide deck for a React/Next.js slide system (${SLIDE_DECK_REPO:-$HOME/code/your-slide-deck-site}/src/app/slides/). Writes TypeScript Slide[] arrays using your primitives (Eyebrow, … | [source](https://github.com/coreyhaines31/makerskills/tree/17218de/skills/slide-deck) | + +## Source: davepoon/buildwithclaude + +- Repository: [https://github.com/davepoon/buildwithclaude](https://github.com/davepoon/buildwithclaude) (commit `3c94e0c`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `ops-speedup` | adjacent | Cross-platform, hardware-adaptive system optimizer. Auto-detects macOS / Linux / WSL / Windows (MINGW/Cygwin/MSYS2) and CPU/RAM/disk/GPU profile, then picks the right cleanup strategy. Scans reclaimable disk space, memory pressure, runaway … | [source](https://github.com/davepoon/buildwithclaude/tree/3c94e0c/plugins/claude-ops/skills/ops-speedup) | + +## Source: davila7/claude-code-templates + +- Repository: [https://github.com/davila7/claude-code-templates](https://github.com/davila7/claude-code-templates) (commit `fa79251`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `agent-memory-mcp` | core | A hybrid memory system that provides persistent, searchable knowledge management for AI agents (Architecture, Patterns, Decisions). | [source](https://github.com/davila7/claude-code-templates/tree/fa79251/cli-tool/components/skills/ai-research/agent-memory-mcp) | +| `ai-agents-architect` | core | Expert in designing and building autonomous AI agents. Masters tool use, memory systems, planning strategies, and multi-agent orchestration. Use when: build agent, AI agent, autonomous agent, tool use, function calling. | [source](https://github.com/davila7/claude-code-templates/tree/fa79251/cli-tool/components/skills/ai-research/ai-agents-architect) | +| `it-operations` | adjacent | Manages IT infrastructure, monitoring, incident response, and service reliability. Provides frameworks for ITIL service management, observability strategies, automation, backup/recovery, capacity planning, and operational excellence … | [source](https://github.com/davila7/claude-code-templates/tree/fa79251/cli-tool/components/skills/development/it-operations) | +| `gcc` | adjacent | Git Context Controller (GCC) - Manages agent memory as a versioned file system under .GCC/. This skill should be used when working on multi-step projects that benefit from structured memory persistence, milestone tracking, branching for … | [source](https://github.com/davila7/claude-code-templates/tree/fa79251/cli-tool/components/skills/git/git-context-controller) | +| `get-available-resources` | adjacent | This skill should be used at the start of any computationally intensive scientific task to detect and report available system resources (CPU cores, GPUs, memory, disk space). It creates a JSON file with resource information and strategic … | [source](https://github.com/davila7/claude-code-templates/tree/fa79251/cli-tool/components/skills/scientific/get-available-resources) | + +## Source: dotnet/skills + +- Repository: [https://github.com/dotnet/skills](https://github.com/dotnet/skills) (commit `79a2ada`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `dotnet-pinvoke` | adjacent | Correctly call native (C/C++) libraries from .NET using P/Invoke and LibraryImport. Covers function signatures, string marshalling, memory lifetime, SafeHandle, and cross-platform patterns. USE FOR: writing new P/Invoke or LibraryImport … | [source](https://github.com/dotnet/skills/tree/79a2ada/plugins/dotnet-advanced/skills/dotnet-pinvoke) | + +## Source: egorfedorov/claude-context-optimizer + +- Repository: [https://github.com/egorfedorov/claude-context-optimizer](https://github.com/egorfedorov/claude-context-optimizer) (commit `c604d3a`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `cco-overhead` | adjacent | Audit the fixed context overhead every session starts with — system prompt, MCP tools, agents, CLAUDE.md, memory — measured from real transcript usage | [source](https://github.com/egorfedorov/claude-context-optimizer/tree/c604d3a/skills/cco-overhead) | + +## Source: foryourhealth111-pixel/Vibe-Skills + +- Repository: [https://github.com/foryourhealth111-pixel/Vibe-Skills](https://github.com/foryourhealth111-pixel/Vibe-Skills) (commit `34429a8`, retrieved 2026-07-14) +- License: Apache-2.0 + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `hive-mind-advanced` | adjacent | Advanced Hive Mind collective intelligence system for queen-led multi-agent coordination with consensus mechanisms and persistent memory | [source](https://github.com/foryourhealth111-pixel/Vibe-Skills/tree/34429a8/bundled/skills/hive-mind-advanced) | +| `get-available-resources` | adjacent | This skill should be used at the start of any computationally intensive scientific task to detect and report available system resources (CPU cores, GPUs, memory, disk space). It creates a JSON file with resource information and strategic … | [source](https://github.com/foryourhealth111-pixel/Vibe-Skills/tree/34429a8/bundled/skills/get-available-resources) | + +## Source: gooseworks-ai/goose-skills + +- Repository: [https://github.com/gooseworks-ai/goose-skills](https://github.com/gooseworks-ai/goose-skills) (commit `94ec916`, retrieved 2026-07-14) +- License: no explicit license — referenced by link only + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `meeting-brief` | adjacent | Daily meeting preparation system that checks your calendar each morning, deeply researches external attendees (LinkedIn, company info, GitHub, past notes), and sends you personalized briefs via email (1 per person). Use when you want … | [source](https://github.com/gooseworks-ai/goose-skills/tree/94ec916/skills/sales/composites/meeting-brief) | + +## Source: jabrena/plinth + +- Repository: [https://github.com/jabrena/plinth](https://github.com/jabrena/plinth) (commit `065eae8`, retrieved 2026-07-14) +- License: Apache-2.0 + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `804-regulations-eu-nis2` | adjacent | Use when reviewing, designing, or modifying Java enterprise systems that may support essential or important entities, critical-sector services, managed service providers, supply-chain dependencies, or cybersecurity incident escalation … | [source](https://github.com/jabrena/plinth/tree/065eae8/skills/804-regulations-eu-nis2) | + +## Source: JasonColapietro/suede-creator-skills + +- Repository: [https://github.com/JasonColapietro/suede-creator-skills](https://github.com/JasonColapietro/suede-creator-skills) (commit `0dc2aef`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `suede-instagram-growth` | adjacent | Suede-owned Instagram growth operating system for account-specific audits, Reels, carousels, Stories, conversion mapping, calendars, and daily candidate-production loops. Use when the user names Instagram, IG, Reels, Stories, asks to … | [source](https://github.com/JasonColapietro/suede-creator-skills/tree/0dc2aef/skills/suede-instagram-growth) | + +## Source: jeremylongshore/claude-code-plugins-plus-skills + +- Repository: [https://github.com/jeremylongshore/claude-code-plugins-plus-skills](https://github.com/jeremylongshore/claude-code-plugins-plus-skills) (commit `e112938a`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `oraclecloud-query-transform` | core | Query OCI metrics with MQL and create monitoring alarms via the Python SDK. Use when building dashboards, querying CPU/memory/network metrics, or creating alarms. Trigger with "oci monitoring", "mql query", "oci metrics", "oci alarm", "cpu … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/saas-packs/oraclecloud-pack/skills/oraclecloud-query-transform) | +| `apify-cost-tuning` | adjacent | Optimize Apify platform costs through memory tuning, compute unit management, and proxy budgeting. Use when analyzing Apify billing, reducing Actor run costs, or implementing usage monitoring and budget alerts. Trigger: "apify cost", … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/saas-packs/apify-pack/skills/apify-cost-tuning) | +| `clickhouse-debug-bundle` | adjacent | Collect ClickHouse diagnostic data \u2014 system tables, query logs,\ \ merge status,\nand server metrics for support tickets and troubleshooting.\nUse\ \ when investigating persistent issues, preparing debug artifacts,\nor collecting\ \ … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/saas-packs/clickhouse-pack/skills/clickhouse-debug-bundle) | +| `granola-debug-bundle` | adjacent | Create diagnostic bundles for Granola support requests. Use when preparing support tickets, collecting system/audio/network info, or diagnosing complex issues that require Granola support team assistance. Trigger: "granola debug", "granola … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/saas-packs/granola-pack/skills/granola-debug-bundle) | +| `replit-debug-bundle` | adjacent | Collect Replit diagnostic info for debugging deployments, workspace issues, and support tickets. Use when encountering persistent issues, preparing support tickets, or collecting system state for troubleshooting Replit problems. Trigger … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/saas-packs/replit-pack/skills/replit-debug-bundle) | +| `stackblitz-rate-limits` | adjacent | WebContainer resource limits: memory, CPU, file system size, process count. Use when working with WebContainers or StackBlitz SDK. Trigger: "webcontainer limits". | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/saas-packs/stackblitz-pack/skills/stackblitz-rate-limits) | + +## Source: K-Dense-AI/claude-scientific-skills + +- Repository: [https://github.com/K-Dense-AI/claude-scientific-skills](https://github.com/K-Dense-AI/claude-scientific-skills) (commit `4d97e29`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `get-available-resources` | adjacent | This skill should be used at the start of any computationally intensive scientific task to detect and report available system resources (CPU cores, GPUs, memory, disk space). It creates a JSON file with resource information and strategic … | [source](https://github.com/K-Dense-AI/claude-scientific-skills/tree/4d97e29/skills/get-available-resources) | + +## Source: K-Dense-AI/scientific-agent-skills + +- Repository: [https://github.com/K-Dense-AI/scientific-agent-skills](https://github.com/K-Dense-AI/scientific-agent-skills) (commit `4d97e29`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `get-available-resources` | adjacent | This skill should be used at the start of any computationally intensive scientific task to detect and report available system resources (CPU cores, GPUs, memory, disk space). It creates a JSON file with resource information and strategic … | [source](https://github.com/K-Dense-AI/scientific-agent-skills/tree/4d97e29/skills/get-available-resources) | + +## Source: microsoft/power-platform-skills + +- Repository: [https://github.com/microsoft/power-platform-skills](https://github.com/microsoft/power-platform-skills) (commit `0d7ed9a`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `add-ai-webapi` | adjacent | Integrates Power Pages generative-AI summarization APIs (PREVIEW) into a Single Page Application (SPA) site — the Search Summary API and the Data Summarization API — on any record-detail or list page. Generates per-target service code … | [source](https://github.com/microsoft/power-platform-skills/tree/0d7ed9a/plugins/power-pages/skills/add-ai-webapi) | + +## Source: mohitagw15856/pm-claude-skills + +- Repository: [https://github.com/mohitagw15856/pm-claude-skills](https://github.com/mohitagw15856/pm-claude-skills) (commit `876fa30`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `voice-agent-design` | core | Design a voice AI agent for phone or in-app conversations — call flows, interruption handling, escalation to humans, and the metrics that catch a bad voice experience. Use when asked to design a voice agent, automate a phone line, spec an … | [source](https://github.com/mohitagw15856/pm-claude-skills/tree/876fa30/plugins/pm-agentnative/skills/voice-agent-design) | +| `help-center-article` | core | Write a help-center / knowledge-base article that actually resolves the issue and deflects tickets. Use when asked to write a help doc, KB article, FAQ entry, how-to, or support documentation. Produces a findable, skimmable article — … | [source](https://github.com/mohitagw15856/pm-claude-skills/tree/876fa30/plugins/pm-support/skills/help-center-article) | +| `oncall-runbook` | adjacent | Write an on-call runbook for a service — covering alert definitions, escalation paths, common incident responses, and on-call handoff procedures. Use when asked to write an on-call guide, create alert runbooks, document escalation … | [source](https://github.com/mohitagw15856/pm-claude-skills/tree/876fa30/plugins/pm-engineering/skills/oncall-runbook) | +| `escalation-tree` | adjacent | Design a support/incident escalation tree — who handles what, when it escalates, and to whom. Use when asked to design an escalation path, an escalation matrix, support tiers, an on-call escalation policy, or to fix 'tickets bounce around … | [source](https://github.com/mohitagw15856/pm-claude-skills/tree/876fa30/plugins/pm-support/skills/escalation-tree) | + +## Source: mukul975/Anthropic-Cybersecurity-Skills + +- Repository: [https://github.com/mukul975/Anthropic-Cybersecurity-Skills](https://github.com/mukul975/Anthropic-Cybersecurity-Skills) (commit `673da1f`, retrieved 2026-07-14) +- License: Apache-2.0 + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `implementing-ticketing-system-for-incidents` | core | Implements an integrated incident ticketing system connecting SIEM alerts to ServiceNow, Jira, or TheHive for structured incident tracking, SLA management, escalation workflows, and compliance documentation. Use when SOC teams need … | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/implementing-ticketing-system-for-incidents) | +| `analyzing-macro-malware-in-office-documents` | core | Analyzes malicious VBA macros embedded in Microsoft Office documents (Word, Excel, PowerPoint) to identify download cradles, payload execution, persistence mechanisms, and anti-analysis techniques. Uses olevba, oledump, and VBA … | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/analyzing-macro-malware-in-office-documents) | +| `building-incident-response-playbook` | core | Designs and documents structured incident response playbooks that define step-by-step procedures for specific incident types aligned with NIST SP 800-61r3 and SANS PICERL frameworks. Covers playbook structure, decision trees, escalation … | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/building-incident-response-playbook) | +| `building-soc-escalation-matrix` | core | Build a structured SOC escalation matrix defining severity tiers, response SLAs, escalation paths, and notification procedures for security incidents. | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/building-soc-escalation-matrix) | +| `detecting-rootkit-activity` | adjacent | Detects rootkit presence on compromised systems by identifying hidden processes, hooked system calls, modified kernel structures, hidden files, and covert network connections using memory forensics, cross-view detection, and integrity … | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/detecting-rootkit-activity) | +| `performing-privilege-escalation-assessment` | adjacent | Performs privilege escalation assessments on compromised Linux and Windows systems to identify paths from low-privilege access to root or SYSTEM-level control. The tester enumerates misconfigurations, vulnerable services, kernel exploits, … | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/performing-privilege-escalation-assessment) | +| `analyzing-linux-audit-logs-for-intrusion` | adjacent | Uses the Linux Audit framework (auditd) with ausearch and aureport utilities to detect intrusion attempts, unauthorized access, privilege escalation, and suspicious system activity. Covers audit rule configuration, log querying, timeline … | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/analyzing-linux-audit-logs-for-intrusion) | +| `analyzing-linux-kernel-rootkits` | adjacent | Detect kernel-level rootkits in Linux memory dumps using Volatility3 linux plugins (check_syscall, lsmod, hidden_modules), rkhunter system scanning, and /proc vs /sys discrepancy analysis to identify hooked syscalls, hidden kernel modules, … | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/analyzing-linux-kernel-rootkits) | +| `analyzing-windows-event-logs-in-splunk` | adjacent | Analyzes Windows Security, System, and Sysmon event logs in Splunk to detect authentication attacks, privilege escalation, persistence mechanisms, and lateral movement using SPL queries mapped to MITRE ATT&CK techniques. Use when SOC … | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/analyzing-windows-event-logs-in-splunk) | +| `collecting-volatile-evidence-from-compromised-host` | adjacent | Collect volatile forensic evidence from a compromised system following order of volatility, preserving memory, network connections, processes, and system state before they are lost. | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/collecting-volatile-evidence-from-compromised-host) | +| `detecting-azure-service-principal-abuse` | adjacent | Detect and investigate Azure service principal abuse including privilege escalation, credential compromise, admin consent bypass, and unauthorized enumeration in Microsoft Entra ID environments. | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/detecting-azure-service-principal-abuse) | +| `performing-privilege-escalation-on-linux` | adjacent | Linux privilege escalation involves elevating from a low-privilege user account to root access on a compromised system. Red teams exploit misconfigurations, vulnerable services, kernel exploits, and w | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/performing-privilege-escalation-on-linux) | + +## Source: nexscope-ai/eCommerce-Skills + +- Repository: [https://github.com/nexscope-ai/eCommerce-Skills](https://github.com/nexscope-ai/eCommerce-Skills) (commit `56f3288`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `tiktok-shop-customer-service` | core | Customer service on TikTok Shop — response time, dispute resolution, auto-replies, buyer satisfaction | [source](https://github.com/nexscope-ai/eCommerce-Skills/tree/56f3288/tiktok-shop-customer-service) | +| `ecommerce-email-marketing-builder` | adjacent | E-commerce email marketing system builder. Creates complete email automation flows with full copywriting, subject lines, ESP setup instructions, segmentation rules, and annual campaign calendars. Generates copy-paste-ready email sequences … | [source](https://github.com/nexscope-ai/eCommerce-Skills/tree/56f3288/ecommerce-email-marketing-builder) | + +## Source: nexu-io/open-design + +- Repository: [https://github.com/nexu-io/open-design](https://github.com/nexu-io/open-design) (commit `4b66023`, retrieved 2026-07-14) +- License: Apache-2.0 + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `slides` | adjacent | Create and edit .pptx presentation decks with PptxGenJS. Useful for sales decks, kickoff briefs, and design-system showcases. | [source](https://github.com/nexu-io/open-design/tree/4b66023/skills/slides) | + +## Source: parcadei/Continuous-Claude-v3 + +- Repository: [https://github.com/parcadei/Continuous-Claude-v3](https://github.com/parcadei/Continuous-Claude-v3) (commit `d07ff4b`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `mot` | adjacent | System health check (MOT) for skills, agents, hooks, and memory | [source](https://github.com/parcadei/Continuous-Claude-v3/tree/d07ff4b/.claude/skills/mot) | +| `recall` | adjacent | Query the memory system for relevant learnings from past sessions | [source](https://github.com/parcadei/Continuous-Claude-v3/tree/d07ff4b/.claude/skills/recall) | +| `remember` | adjacent | Store a learning, pattern, or decision in the memory system for future recall | [source](https://github.com/parcadei/Continuous-Claude-v3/tree/d07ff4b/.claude/skills/remember) | +| `system-overview` | adjacent | Show users how Continuous Claude works - the opinionated setup with hooks, memory, and coordination | [source](https://github.com/parcadei/Continuous-Claude-v3/tree/d07ff4b/.claude/skills/system_overview) | + +## Source: pedrohcgs/claude-code-my-workflow + +- Repository: [https://github.com/pedrohcgs/claude-code-my-workflow](https://github.com/pedrohcgs/claude-code-my-workflow) (commit `be53c12`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `promote-memory` | core | Review candidate `[LEARN]` entries in `.claude/state/personal-memory.md` (gitignored) and run them through a five-critic council in parallel: generality, staleness, redundancy, evidence, format. Majority vote (3+ of 5) promotes the entry … | [source](https://github.com/pedrohcgs/claude-code-my-workflow/tree/be53c12/.claude/skills/promote-memory) | + +## Source: raintree-technology/apple-hig-skills + +- Repository: [https://github.com/raintree-technology/apple-hig-skills](https://github.com/raintree-technology/apple-hig-skills) (commit `431fd30`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `hig-components-dialogs` | core | Apple HIG guidance for presentation components including alerts, action sheets, popovers, sheets, and digit entry views. Use this skill when the user says "should I use an alert or a sheet," "how do I show a confirmation dialog," "when … | [source](https://github.com/raintree-technology/apple-hig-skills/tree/431fd30/skills/hig-components-dialogs) | + +## Source: rampstackco/claude-skills + +- Repository: [https://github.com/rampstackco/claude-skills](https://github.com/rampstackco/claude-skills) (commit `bc6d961`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `discovery-research-synthesis` | adjacent | Turning research artifacts into actionable PM insight. Customer interviews, user research notes, support ticket reviews, sales call transcripts, survey data, in-app feedback, all synthesized into the decisions they are meant to inform. The … | [source](https://github.com/rampstackco/claude-skills/tree/bc6d961/skills/discovery-research-synthesis) | + +## Source: rockscy/solo-skills + +- Repository: [https://github.com/rockscy/solo-skills](https://github.com/rockscy/solo-skills) (commit `80ec4cf`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `changelog-from-commits` | core | Generate a user-facing CHANGELOG entry from raw git log output. Use when the user is preparing a release, says "what changed since last version", asks to write release notes, or wants to summarize a batch of commits for end users. | [source](https://github.com/rockscy/solo-skills/tree/80ec4cf/skills/changelog-from-commits) | + +## Source: ruvnet/claude-code-flow + +- Repository: [https://github.com/ruvnet/claude-code-flow](https://github.com/ruvnet/claude-code-flow) (commit `73914bd`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `memory-management` | core | AgentDB memory system with HNSW vector search. Provides 150x-12,500x faster pattern retrieval, persistent storage, and semantic search capabilities for learning and knowledge management. Use when: need to store successful patterns, … | [source](https://github.com/ruvnet/claude-code-flow/tree/73914bd/.agents/skills/memory-management) | +| `hive-mind-advanced` | adjacent | Advanced Hive Mind collective intelligence system for queen-led multi-agent coordination with consensus mechanisms and persistent memory | [source](https://github.com/ruvnet/claude-code-flow/tree/73914bd/.agents/skills/hive-mind-advanced) | +| `V3 Memory Unification` | adjacent | Unify 6+ memory systems into AgentDB with HNSW indexing for 150x-12,500x search improvements. Implements ADR-006 (Unified Memory Service) and ADR-009 (Hybrid Memory Backend). | [source](https://github.com/ruvnet/claude-code-flow/tree/73914bd/.agents/skills/v3-memory-unification) | +| `AgentDB Memory Patterns` | adjacent | Implement persistent memory patterns for AI agents using AgentDB. Includes session memory, long-term storage, pattern learning, and context management. Use when building stateful agents, chat systems, or intelligent assistants. | [source](https://github.com/ruvnet/claude-code-flow/tree/73914bd/.agents/skills/agentdb-memory-patterns) | + +## Source: ruvnet/ruflo + +- Repository: [https://github.com/ruvnet/ruflo](https://github.com/ruvnet/ruflo) (commit `73914bd`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `memory-management` | core | AgentDB memory system with HNSW vector search. Provides 150x-12,500x faster pattern retrieval, persistent storage, and semantic search capabilities for learning and knowledge management. Use when: need to store successful patterns, … | [source](https://github.com/ruvnet/ruflo/tree/73914bd/.agents/skills/memory-management) | +| `hive-mind-advanced` | adjacent | Advanced Hive Mind collective intelligence system for queen-led multi-agent coordination with consensus mechanisms and persistent memory | [source](https://github.com/ruvnet/ruflo/tree/73914bd/.agents/skills/hive-mind-advanced) | +| `V3 Memory Unification` | adjacent | Unify 6+ memory systems into AgentDB with HNSW indexing for 150x-12,500x search improvements. Implements ADR-006 (Unified Memory Service) and ADR-009 (Hybrid Memory Backend). | [source](https://github.com/ruvnet/ruflo/tree/73914bd/.agents/skills/v3-memory-unification) | +| `AgentDB Memory Patterns` | adjacent | Implement persistent memory patterns for AI agents using AgentDB. Includes session memory, long-term storage, pattern learning, and context management. Use when building stateful agents, chat systems, or intelligent assistants. | [source](https://github.com/ruvnet/ruflo/tree/73914bd/.agents/skills/agentdb-memory-patterns) | + +## Source: shanraisshan/claude-code-best-practice + +- Repository: [https://github.com/shanraisshan/claude-code-best-practice](https://github.com/shanraisshan/claude-code-best-practice) (commit `67c2696`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `presentation-structure` | adjacent | Knowledge about the presentation slide format, weight system, navigation, and section structure | [source](https://github.com/shanraisshan/claude-code-best-practice/tree/67c2696/.claude/skills/presentation/presentation-structure) | + +## Source: vibeeval/vibecosystem + +- Repository: [https://github.com/vibeeval/vibecosystem](https://github.com/vibeeval/vibecosystem) (commit `cea9462`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `mot` | adjacent | System health check (MOT) for skills, agents, hooks, and memory | [source](https://github.com/vibeeval/vibecosystem/tree/cea9462/skills/mot) | +| `recall` | adjacent | Query the memory system for relevant learnings from past sessions using semantic search. | [source](https://github.com/vibeeval/vibecosystem/tree/cea9462/skills/recall) | +| `remember` | adjacent | Store a learning, pattern, or decision in the memory system for future recall. | [source](https://github.com/vibeeval/vibecosystem/tree/cea9462/skills/remember) | + +## Source: wanshuiyin/Auto-claude-code-research-in-sleep + +- Repository: [https://github.com/wanshuiyin/Auto-claude-code-research-in-sleep](https://github.com/wanshuiyin/Auto-claude-code-research-in-sleep) (commit `eb5c9d7`, retrieved 2026-07-14) +- License: MIT + +| Skill | Tier | What it adds | Upstream | +|---|---|---|---| +| `system-profile` | adjacent | Profile a target (script, process, GPU, memory, interconnect) for performance analysis. Use when user says \"profile\", \"benchmark\", \"bottleneck\", or wants performance analysis. | [source](https://github.com/wanshuiyin/Auto-claude-code-research-in-sleep/tree/eb5c9d7/skills/skills-codex/system-profile) | diff --git a/references/market.md b/references/market.md new file mode 100644 index 0000000..47de30c --- /dev/null +++ b/references/market.md @@ -0,0 +1,136 @@ +# Market evidence report — telephone-switchboard-operator + +Source: **43 real job ads** (JSearch API, countries: us 43), extracted into the MSSQL evidence store; as of 2026-07-20. +This report contains extracted, aggregated facts only — no ad text is +reproduced (copyright / platform terms). + +## Seniority distribution + +| Seniority | Ads | Share | +|---|---|---| +| n/a | 26 | 60 % | +| mid | 13 | 30 % | +| junior | 4 | 9 % | + +## Tools — full market ranking + +| # | Item | Ads | Share | +|---|---|---|---| +| 1 | Microsoft Excel | 7 | 16 % | +| 2 | Microsoft Outlook | 7 | 16 % | +| 3 | Microsoft Word | 7 | 16 % | +| 4 | EPIC | 4 | 9 % | + +## Hard skills — full market ranking + +| # | Item | Ads | Share | +|---|---|---|---| +| 1 | telephone operation | 13 | 30 % | +| 2 | customer service | 11 | 26 % | +| 3 | call routing | 10 | 23 % | +| 4 | data entry | 10 | 23 % | +| 5 | alarm monitoring | 6 | 14 % | +| 6 | appointment scheduling | 6 | 14 % | +| 7 | emergency communication | 6 | 14 % | +| 8 | emergency response | 6 | 14 % | +| 9 | alarm system monitoring | 5 | 12 % | +| 10 | call center operation | 5 | 12 % | +| 11 | incident record maintenance | 5 | 12 % | +| 12 | information provision | 4 | 9 % | +| 13 | message taking | 4 | 9 % | +| 14 | switchboard operation | 4 | 9 % | +| 15 | call answering | 3 | 7 % | +| 16 | call handling | 3 | 7 % | + +## Methods — full market ranking + +| # | Item | Ads | Share | +|---|---|---|---| + +## Responsibilities — full market ranking + +| # | Item | Ads | Share | +|---|---|---|---| +| 1 | answering incoming calls | 10 | 23 % | +| 2 | providing customer service | 6 | 14 % | +| 3 | answering phone calls | 5 | 12 % | +| 4 | operating switchboard systems | 5 | 12 % | +| 5 | responding to emergency calls | 5 | 12 % | +| 6 | routing inquiries | 5 | 12 % | +| 7 | answering calls | 3 | 7 % | +| 8 | call answering | 3 | 7 % | +| 9 | emergency notification | 3 | 7 % | +| 10 | incoming call handling | 3 | 7 % | + +## Regional breakdown + +> **Corpus note:** 43 relevant ads in total — below the 100-ad target for a fully reliable ranking. Percentages above should be read as indicative. + +### US (us) + +43 ads. + +**Top hard skills:** + +- telephone operation — 30 % (13 ads) +- customer service — 26 % (11 ads) +- call routing — 23 % (10 ads) +- data entry — 23 % (10 ads) +- alarm monitoring — 14 % (6 ads) +- appointment scheduling — 14 % (6 ads) +- emergency communication — 14 % (6 ads) +- emergency response — 14 % (6 ads) +- alarm system monitoring — 12 % (5 ads) +- call center operation — 12 % (5 ads) + +**Top tools:** + +- Microsoft Excel — 16 % (7 ads) +- Microsoft Outlook — 16 % (7 ads) +- Microsoft Word — 16 % (7 ads) +- EPIC — 9 % (4 ads) +- computerized PBX system — 5 % (2 ads) +- computerized point of sale system — 5 % (2 ads) + +**Seniority:** n/a 60 % · mid 30 % · junior 9 % + +### UK (gb) + +**Insufficient evidence** — 0 ads (minimum for a regional ranking: 30). No ranking is reported for this region. + +### EU/DACH (de, at, ch, nl) + +**Insufficient evidence** — 0 ads (minimum for a regional ranking: 30). No ranking is reported for this region. + + +## Job title variants in the market + +| Title | Ads | +|---|---| +| Switchboard Operator | 7 | +| SWITCHBOARD OPERATOR (3:00pm - 11:00PM) Part Time | 4 | +| Telephone Operator | 4 | +| Medical Telephone Operator | 2 | +| Phone Operator - Part-Time | 2 | +| Telephone/Switchboard Operator | 2 | +| Front Desk Receptionist/ Switchboard Operator- Facilities | 1 | +| Full-Time Switchboard Operator (3:00 PM 11:00 PM Shift) | 1 | +| Future Opening Opportunity - PBX Telephone Operator | 1 | +| On-Call and Switchboard Operator I - Good Samaritan Hospital - Days | 1 | +| part time phone operator/receptionist | 1 | +| Part-Time Switchboard Operator (7:00 AM - 3:00 PM Shift) | 1 | +| Part-Time Switchboard Operator (7:00 AM–3:00 PM / 3:00 PM–11:00 PM) | 1 | +| Part-Time Telephone Operator (Required telephone experience) - Brooklyn | 1 | +| PBX Operator (Guest Services Phone Operator) | 1 | +| Philadelphia VA TELEPHONE / SWITCHBOARD OPERATOR (3:00pm - 11:00PM) | 1 | +| Phone Operator | 1 | +| Phone Operator / Switchboard | 1 | +| Phone room operator | 1 | +| Receptionist - State Farm Agent Team Member | 1 | +| Switchboard Operator - GUEST RELATIONS - Mon Medical Center Main Campus | 1 | +| Switchboard Operator - PRN | 1 | +| Switchboard Operator - Switchboard - Part Time | 1 | +| Switchboard Operator I - Ephrata PRN - Varied | 1 | +| Switchboard Operator I - York Part Time - Nights | 1 | + +Methodology: entities extracted per ad ({hard_skills, tools, methods, responsibilities, seniority}), normalized, counted as DISTINCT ads per entity; report threshold ≥ 3 ads. Headline sections in skills.md/tools.md use the stricter ≥ 20 % threshold. diff --git a/references/profile.md b/references/profile.md new file mode 100644 index 0000000..e069d4f --- /dev/null +++ b/references/profile.md @@ -0,0 +1,25 @@ +# Occupation profile — telephone switchboard operator + +- **ESCO URI:** http://data.europa.eu/esco/occupation/0bf68df5-e808-4c27-abf2-6f85440f2d7f +- **ESCO code:** 4223.1 +- **ISCO-08 group:** 4223 — Telephone switchboard operators +- **O*NET-SOC:** 43-2011.00 — Switchboard Operators, Including Answering Service (match: exactMatch) + +## Description (ESCO) + +Telephone switchboard operators establish telephone connections by using switchboards and consoles. They also answer customer inquiries and service problem reports. + +## Definition + +nan + +## Alternative labels + +- receptionist +- telephone operator +- switchboard operator +- telephone answering service operator +- switchboard receptionist +- alarm centre dispatcher +- communication centre operator +- receptionist telephone operator diff --git a/references/skills.md b/references/skills.md new file mode 100644 index 0000000..cdfb640 --- /dev/null +++ b/references/skills.md @@ -0,0 +1,43 @@ +# Competences — telephone switchboard operator + +Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/0bf68df5-e808-4c27-abf2-6f85440f2d7f). + +## Essential + +- **answer incoming calls** (skill/competence) +- **communicate by telephone** (skill/competence) +- **electronic communication** (knowledge) +- **maintain telephony system** (skill/competence) +- **redirect callers** (skill/competence) +- **use communication devices** (skill/competence) +- **use computer telephony integration** (skill/competence) + +## Optional + +- concepts of telecommunications (knowledge) +- greet guests (skill/competence) +- handle helpdesk problems (skill/competence) +- ICT communications protocols (knowledge) +- implement a virtual private network (skill/competence) +- install electronic communication equipment (skill/competence) +- monitor communication channels' performance (skill/competence) +- respond to customers' inquiries (skill/competence) + + + +## Market evidence (job-ad analysis, 43 ads, as of 2026-07-20) + +Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs. + +### Hard skills + +- telephone operation — **30 %** +- customer service — **26 %** +- data entry — **23 %** +- call routing — **23 %** + +### Responsibilities + +- answering incoming calls — **23 %** + + diff --git a/references/tasks.md b/references/tasks.md new file mode 100644 index 0000000..db0e78e --- /dev/null +++ b/references/tasks.md @@ -0,0 +1,48 @@ +# Tasks & work activities — telephone switchboard operator + +Source: O*NET 30.3, occupation 43-2011.00 (Switchboard Operators, Including Answering Service). + +## Task statements + +- **[Core]** Perform various data entry or word processing tasks, such as updating phone directories, typing or proofreading documents, or creating schedules. +- **[Core]** Process incoming or outgoing mail, packages, or deliveries. +- **[Core]** Perform administrative tasks, such as accepting orders, scheduling appointments or meeting rooms, or sending and receiving faxes. +- **[Core]** Monitor emergency and code alarms, make emergency announcements, or route emergency calls to the appropriate location. +- **[Core]** Greet visitors, log them in and out of the facility, assign them security badges, and contact employee escorts. +- **[Core]** Perform various cash handling tasks, such as collecting payments, making bank deposits, or managing petty cash. +- **[Core]** Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address. +- **[Core]** Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary. +- **[Core]** Page individuals to inform them of telephone calls, using paging or interoffice communication equipment. +- **[Core]** Relay or route written or verbal messages. +- **[Core]** Place telephone calls or arrange conference calls as instructed. +- **[Core]** Record messages, suggesting rewording for clarity or conciseness. +- **[Supplemental]** Place orders, such as for equipment, supplies, or catering for meetings. +- **[Supplemental]** Monitor alarm systems to ensure that secure conditions are maintained. +- **[Supplemental]** Contact security staff members when necessary, using radio-telephones. +- **[Supplemental]** Keep records of calls placed and charges incurred. +- **[Supplemental]** Stamp messages with time and date and file them appropriately. +- **[Supplemental]** Answer simple questions about clients' businesses, using reference files. +- **[Supplemental]** Complete forms for sales orders. + +## Detailed work activities + +- Answer customer questions about goods or services. +- Answer telephones to direct calls or provide information. +- Collect deposits, payments or fees. +- Execute sales or other financial transactions. +- File documents or records. +- Greet customers, patrons, or visitors. +- Maintain call records. +- Maintain security. +- Monitor alarm systems. +- Operate audio recording equipment. +- Operate communications equipment or systems. +- Order materials, supplies, or equipment. +- Prepare cash for deposit or disbursement. +- Prepare documentation for contracts, transactions, or regulatory compliance. +- Proofread documents, records, or other files to ensure accuracy. +- Refer customers to appropriate personnel. +- Relay information between personnel. +- Schedule appointments. +- Sort mail. +- Type documents. diff --git a/references/tools.md b/references/tools.md new file mode 100644 index 0000000..76c8959 --- /dev/null +++ b/references/tools.md @@ -0,0 +1,16 @@ +# Tools & technology — telephone switchboard operator + +Source: O*NET 30.3 'Software Skills' for 43-2011.00. + +| Software | Category | Hot technology | +|---|---|---| +| Microsoft Access | Data base user interface and query software | yes | +| Microsoft Outlook | Electronic mail software | yes | +| SAP software | Enterprise resource planning ERP software | yes | +| Microsoft Office software | Office suite software | yes | +| Microsoft Windows | Operating system software | yes | +| Microsoft PowerPoint | Presentation software | yes | +| Microsoft Excel | Spreadsheet software | yes | +| Microsoft Word | Word processing software | yes | +| IBM Notes | Electronic mail software | | +| M-Tech Hotel Service Optimization System HotSOS | Facilities management software | |