# Competences — recruitment consultant Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/068370e0-9c27-4814-87d0-44fbb3140815). ## Essential - **communicate by telephone** (skill/competence) - **company policies** (knowledge) - **develop professional network** (skill/competence) - **document interviews** (skill/competence) - **employment law** (knowledge) - **ensure gender equality in the workplace** (skill/competence) - **fix meetings** (skill/competence) - **hire human resources** (skill/competence) - **human resource management** (knowledge) - **identify customer's needs** (skill/competence) - **interview people** (skill/competence) - **job market offers** (knowledge) - **labour legislation** (knowledge) - **listen actively** (skill/competence) - **maintain privacy of service users** (skill/competence) - **maintain relationship with customers** (skill/competence) - **observe confidentiality** (skill/competence) - **prepare for job interview** (skill/competence) - **profile people** (skill/competence) - **recruit employees** (skill/competence) - **support employability of people with disabilities** (skill/competence) - **use communication techniques** (skill/competence) - **video conferencing tool** (knowledge) ## Optional - administer appointments (skill/competence) - advertising techniques (knowledge) - apply knowledge of human behaviour (skill/competence) - apply social media marketing (skill/competence) - assess character (skill/competence) - business communication (knowledge) - determine salaries (skill/competence) - develop employee retention programs (skill/competence) - facilitate job market access (skill/competence) - give advice on personal matters (skill/competence) - implement customer follow-up (skill/competence) - liaise with colleagues (skill/competence) - maintain professional administration (skill/competence) - manage tests (skill/competence) - market analysis (knowledge) - measure customer feedback (skill/competence) - mentor individual employees (skill/competence) - negotiate employment agreements (skill/competence) - personal reflection techniques based on feedback (knowledge) - write work-related reports (skill/competence)