# Tools & technology — tour operator representative

Source: O*NET 30.3, occupation 39-7011.00 (Tour Guides and Escorts) — manual nearest-occupation mapping via ISCO group 4221; the official ESCO crosswalk has no entry for this ESCO occupation.

| Software | Category | Hot technology |
|---|---|---|
| Adobe Photoshop | Graphics or photo imaging software | yes |
| Apple Safari | Internet browser software | yes |
| Facebook | Web page creation and editing software | yes |
| Microsoft Access | Data base user interface and query software | yes |
| Microsoft Excel | Spreadsheet software | yes |
| Microsoft Office software | Office suite software | yes |
| Microsoft Outlook | Electronic mail software | yes |
| Microsoft PowerPoint | Presentation software | yes |
| Microsoft Word | Word processing software | yes |
| Zoom | Video conferencing software | yes |
| Centaur Systems Centaur Travel Business Management System TBMS | Customer relationship management CRM software |  |
| Email software | Electronic mail software |  |
| Global positioning system GPS software | Mobile location based services software |  |
| IBS Software Services Tour Partner | Customer relationship management CRM software |  |
| Microsoft Internet Explorer | Internet browser software |  |
| Padlet | Computer based training software |  |
| Pear Deck | Presentation software |  |
| RBS GoTour Online | Customer relationship management CRM software |  |
| SmugMug Flickr | Graphics or photo imaging software |  |
| Softrip Travel Software System | Customer relationship management CRM software |  |
| TourTech Systems TourTools | Customer relationship management CRM software |  |