# Tools & technology — tourist information officer

Source: O*NET 30.3, occupation 41-3041.00 (Travel Agents) — manual nearest-occupation mapping via ISCO group 4221; the official ESCO crosswalk has no entry for this ESCO occupation.

| Software | Category | Hot technology |
|---|---|---|
| Intuit QuickBooks | Accounting software | yes |
| Microsoft Access | Data base user interface and query software | yes |
| Microsoft Excel | Spreadsheet software | yes |
| Microsoft Office software | Office suite software | yes |
| Microsoft Outlook | Electronic mail software | yes |
| Microsoft PowerPoint | Presentation software | yes |
| Microsoft Word | Word processing software | yes |
| SAP Concur | Accounting software | yes |
| Zoom | Video conferencing software | yes |
| Amadeus CRS | Data base user interface and query software |  |
| Apollo Reservation System | Calendar and scheduling software |  |
| Colibripms Software Colibri | Customer relationship management CRM software |  |
| DataSwell | Business intelligence and data analysis software |  |
| Galor Travel Booster | Data base user interface and query software |  |
| Global distribution system GDS software | Data base user interface and query software |  |
| Globekey Agentkey | Calendar and scheduling software |  |
| Illusions Online Illusions OnDemand | Business intelligence and data analysis software |  |
| IMS Travel Agent Reservation Software System | Calendar and scheduling software |  |
| MGHworld Travel Agents | Customer relationship management CRM software |  |
| Orbitz Worldwide Orbitz for Agents | Data base user interface and query software |  |
| Rezdy booking software | Calendar and scheduling software |  |
| Rezgo online booking software | Calendar and scheduling software |  |
| Rezopia | Data base user interface and query software |  |
| Sabre Airline Solutions SabreSonic Customer Sales & Service | Customer relationship management CRM software |  |
| Sabre Central Command | Enterprise resource planning ERP software |  |
| TourCMS | Data base user interface and query software |  |
| TourWriter | Data base user interface and query software |  |
| Travel Agent CMS | Data base user interface and query software |  |
| TravelCarma | Data base user interface and query software |  |
| Travii reservation system software | Data base user interface and query software |  |