# Tools & technology — travel agent

Source: O*NET 30.3 'Software Skills' for 39-7012.00.

| Software | Category | Hot technology |
|---|---|---|
| Tableau | Business intelligence and data analysis software | yes |
| Microsoft Access | Data base user interface and query software | yes |
| Structured query language SQL | Data base user interface and query software | yes |
| Microsoft Outlook | Electronic mail software | yes |
| Microsoft Office software | Office suite software | yes |
| Microsoft PowerPoint | Presentation software | yes |
| Microsoft Excel | Spreadsheet software | yes |
| Facebook | Web page creation and editing software | yes |
| Microsoft Word | Word processing software | yes |
| Financial accounting software | Accounting software |  |
| Data visualization software | Analytical or scientific software |  |
| Customer information databases | Customer relationship management CRM software |  |
| Travel Agent CMS | Data base user interface and query software |  |
| Web browser software | Internet browser software |  |
| Global positioning system GPS software | Mobile location based services software |  |