# Tasks & work activities — volunteer manager

Source: O*NET 30.3, occupation 13-1151.00 (Training and Development Specialists) — manual nearest-occupation mapping via ISCO group 1212; the official ESCO crosswalk has no entry for this ESCO occupation.

## Task statements

- **[Core]** Coordinate recruitment and placement of training program participants.
- **[Core]** Evaluate training materials prepared by instructors, such as outlines, text, or handouts.
- **[Core]** Develop alternative training methods if expected improvements are not seen.
- **[Core]** Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
- **[Core]** Select and assign instructors to conduct training.
- **[Core]** Devise programs to develop executive potential among employees in lower-level positions.
- **[Core]** Negotiate contracts with clients for desired training outcomes, fees, or expenses.
- **[Supplemental]** Refer trainees to employer relations representatives, to locations offering job placement assistance, or to appropriate social services agencies, if warranted.
- **[Supplemental]** Develop or implement training programs related to efficiency, recycling, or other issues with environmental impacts.
- **[Core]** Evaluate modes of training delivery, such as in-person or virtual, to optimize training effectiveness, training costs, or environmental impacts.
- **[Core]** Design, plan, organize, or direct orientation and training programs for employees or customers.
- **[Core]** Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.
- **[Core]** Monitor training costs and prepare budget reports to justify expenditures.
- **[Core]** Supervise, evaluate, or refer instructors to skill development classes.
- **[Core]** Keep up with developments in area of expertise by reading current journals, books, or magazine articles.
- **[Core]** Present information with a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
- **[Core]** Schedule classes based on availability of classrooms, equipment, or instructors.
- **[Core]** Offer specific training programs to help workers maintain or improve job skills.
- **[Core]** Monitor, evaluate, or record training activities or program effectiveness.
- **[Core]** Attend meetings or seminars to obtain information for use in training programs or to inform management of training program status.

## Detailed work activities

- Advise others on human resources topics.
- Conduct surveys in organizations.
- Coordinate personnel recruitment activities.
- Coordinate training activities.
- Develop training materials.
- Evaluate effectiveness of personnel policies or practices.
- Evaluate training programs, instructors, or materials.
- Monitor financial indicators.
- Negotiate contracts with clients or service providers.
- Prepare financial documents, reports, or budgets.
- Supervise employees.
- Train personnel in organizational or compliance procedures.
- Train personnel on managerial topics.
- Train personnel to enhance job skills.
- Update professional knowledge.