skillfactor-pipeline/docs/qa/academic-advisor-sample.md

QA sample — academic-advisor

1 of 65 records (2%). Judge each extraction against QUALITY_BAR.md 'Extraction quality': faithful, no invented items, plausible seniority.

Student Success Advisor (us)

Ad (first 2000 chars):

Description

More Than A Job. A Career That Changes Lives.

160 Driving Academy is the largest CDL training school in the country — 14 years strong, 90+ locations across 32 states, and roughly 20,000 students earning their commercial driver’s license with us every year. We graduate at an 88% first-time pass rate because we take the work personally. Behind every one of those graduates is a working adult who chose to bet on themselves: a parent looking for stable income, a veteran starting a second career, a worker pivoting out of an industry that was no longer hiring. They picked up the phone, called us, and someone on the other end of the line treated their question like it mattered.

That someone is you. As a Student Success Advisor, you take the handoff the moment a student pays tuition and you walk with them all the way to graduation, the testing site, and a job offer. The way you guide, remind, troubleshoot, and encourage is the difference between a student who almost finished and a student with a CDL in their hand. This is professional, hands-on student support work. The pay rewards the outcomes that matter — students staying in the program and getting hired — and the company is investing heavily in the people doing it well.

Responsibilities • Support students from class start through graduation and CDL testing. • Take inbound calls from enrolled students and resolve or escalate issues quickly. • Make outbound support calls to students assigned to your training locations. • Help students stay on track with permits, DOT physicals, drug screens, fees, attendance, and testing requirements. • Track student attendance and identify students who may need additional support. • Update student communication and activity in Salesforce. • Assist with enrollment documentation and student billing package requirements. • Support job placement follow-up and verify placement after graduation. • Greet walk-in students and prospective students when working from a branch location

Extraction:

{
 "hard_skills": [
  "student support",
  "customer service",
  "case management",
  "compliance coordination"
 ],
 "tools": [
  "Salesforce",
  "Outlook"
 ],
 "methods": [],
 "responsibilities": [
  "student support",
  "issue resolution",
  "attendance tracking",
  "enrollment documentation",
  "job placement follow-up",
  "student communication updates"
 ],
 "qualifications": [
  "high school diploma or GED",
  "experience in education, vocational training, admissions, workforce programs, or"
 ],
 "soft_skills": [
  "communication skills",
  "organization",
  "time management",
  "attention to detail",
  "accountability",
  "coachability"
 ],
 "seniority": "mid"
}