af05383bb1
Snapshot before the quality program (relevance gates, tiered mapping, QA linter). v1 is the immutable before/after reference; evidence crawl was at ~175/3039 occupations when tagged. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
3.2 KiB
name, description
| name | description |
|---|---|
| chief-conductor | Occupational skill for the role 'chief conductor' (also: train conductors supervisor, chief guard, train chief conductor, conductor crew supervisor, chief train conductor, train conductor). Use when the user asks for typical chief conductor work such as: Analyze and record personnel or operational data and write related activity reports.; Apply customer feedback to service improvement efforts.; Compute or estimate cash, payroll, transportation, or personnel requirements. |
Chief Conductor
Chief conductors are responsible for the safe performance of all operational tasks on board of passenger trains outside the drivers cab, such as supervising safe opening and closing of the train's doors. They supervise and ensure the continuous care for the safety of passengers, especially in the case of technical incidents and emergency situations. They ensure the operational communication to the driver and to traffic control staff as defined in operational regulations. In case of several staff members attending the train, they supervise the team of conductors. They also carry out commercial activities such as ticket control and selling, and provide support and information to passengers as well as gastronomic services.
Core workflow
- Analyze and record personnel or operational data and write related activity reports.
- Apply customer feedback to service improvement efforts.
- Compute or estimate cash, payroll, transportation, or personnel requirements.
- Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.
- Direct or coordinate the activities of workers, such as flight or car attendants.
- Enforce safety rules and regulations.
- Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers.
- Inform workers about interests or special needs of specific groups.
How to use this skill
- Read references/profile.md for the occupation profile and scope.
- Consult references/tasks.md for the full task and activity inventory.
- Check references/skills.md for essential vs. optional competences.
- Check references/tools.md for the software commonly used in this role.
Key competences (essential)
- answer questions about the train transport service
- apply tramway regulations
- assist disable passengers
- assist passengers in emergency situations
- check carriages
- check tickets throughout carriages
- communicate clearly with passengers
- communicate reports provided by passengers
- communicate with customers
- control the opening and closing of train doors
- ensure implementation of safe driving practices
- ensure passenger comfort
- handle petty cash
- handle stressful situations in the work place
- help to control passenger behaviour during emergency situations
Hot technologies
- Microsoft Access
- Microsoft Outlook
- SAP software
- Microsoft Office software
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Word
Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/9cee6106-04cf-401a-ae4c-b4b8652d6915), ONET 30.3 (53-1044.00). See manifest.json for licensing/attribution.*