Files
skillfactor-pipeline/skills/head-waiter-head-waitress/references/skills.md
skillfactor-pipeline af05383bb1 chore: v1 baseline - full 3,039-package catalog with AI-skill enrichment and O*NET backfill
Snapshot before the quality program (relevance gates, tiered mapping,
QA linter). v1 is the immutable before/after reference; evidence crawl
was at ~175/3039 occupations when tagged.

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
2026-07-09 05:32:49 +02:00

2.4 KiB

Competences — head waiter/head waitress

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/53ed8787-3423-4843-8c63-7be1877d29e2).

Essential

  • advise guests on menus for special events (skill/competence)
  • apply foreign languages in hospitality (skill/competence)
  • assist clients with special needs (skill/competence)
  • assist VIP guests (skill/competence)
  • attend to detail regarding food and beverages (skill/competence)
  • brief staff on daily menu (skill/competence)
  • check dining room cleanliness (skill/competence)
  • check prices on the menu (skill/competence)
  • coach employees (skill/competence)
  • control of expenses (skill/competence)
  • execute opening and closing procedures (skill/competence)
  • greet guests (skill/competence)
  • handle customer complaints (skill/competence)
  • identify customer's needs (skill/competence)
  • inspect table settings (skill/competence)
  • maintain customer service (skill/competence)
  • maintain relationship with customers (skill/competence)
  • manage health and safety standards (skill/competence)
  • manage restaurant service (skill/competence)
  • manage stock rotation (skill/competence)
  • maximise sales revenues (skill/competence)
  • measure customer feedback (skill/competence)
  • monitor billing procedures (skill/competence)
  • monitor customer service (skill/competence)
  • monitor work for special events (skill/competence)
  • plan menus (skill/competence)
  • plan shifts of employees (skill/competence)
  • prepare tableware (skill/competence)
  • process payments (skill/competence)
  • quality assurance methodologies (knowledge)
  • recruit employees (skill/competence)
  • store kitchen supplies (skill/competence)
  • supervise food quality (skill/competence)
  • supervise the work of staff on different shifts (skill/competence)
  • train employees (skill/competence)

Optional

  • educate customers on coffee varieties (skill/competence)
  • educate customers on tea varieties (skill/competence)
  • ensure maintenance of kitchen equipment (skill/competence)
  • food waste monitoring systems (knowledge)
  • handle surveillance equipment (skill/competence)
  • monitor check-out point (skill/competence)
  • monitor stock level (skill/competence)
  • process reservations (skill/competence)
  • sparkling wines (knowledge)
  • use resource-efficient technologies in hospitality (skill/competence)