Snapshot before the quality program (relevance gates, tiered mapping, QA linter). v1 is the immutable before/after reference; evidence crawl was at ~175/3039 occupations when tagged. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
2.4 KiB
2.4 KiB
Competences — head waiter/head waitress
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/53ed8787-3423-4843-8c63-7be1877d29e2).
Essential
- advise guests on menus for special events (skill/competence)
- apply foreign languages in hospitality (skill/competence)
- assist clients with special needs (skill/competence)
- assist VIP guests (skill/competence)
- attend to detail regarding food and beverages (skill/competence)
- brief staff on daily menu (skill/competence)
- check dining room cleanliness (skill/competence)
- check prices on the menu (skill/competence)
- coach employees (skill/competence)
- control of expenses (skill/competence)
- execute opening and closing procedures (skill/competence)
- greet guests (skill/competence)
- handle customer complaints (skill/competence)
- identify customer's needs (skill/competence)
- inspect table settings (skill/competence)
- maintain customer service (skill/competence)
- maintain relationship with customers (skill/competence)
- manage health and safety standards (skill/competence)
- manage restaurant service (skill/competence)
- manage stock rotation (skill/competence)
- maximise sales revenues (skill/competence)
- measure customer feedback (skill/competence)
- monitor billing procedures (skill/competence)
- monitor customer service (skill/competence)
- monitor work for special events (skill/competence)
- plan menus (skill/competence)
- plan shifts of employees (skill/competence)
- prepare tableware (skill/competence)
- process payments (skill/competence)
- quality assurance methodologies (knowledge)
- recruit employees (skill/competence)
- store kitchen supplies (skill/competence)
- supervise food quality (skill/competence)
- supervise the work of staff on different shifts (skill/competence)
- train employees (skill/competence)
Optional
- educate customers on coffee varieties (skill/competence)
- educate customers on tea varieties (skill/competence)
- ensure maintenance of kitchen equipment (skill/competence)
- food waste monitoring systems (knowledge)
- handle surveillance equipment (skill/competence)
- monitor check-out point (skill/competence)
- monitor stock level (skill/competence)
- process reservations (skill/competence)
- sparkling wines (knowledge)
- use resource-efficient technologies in hospitality (skill/competence)