af05383bb1
Snapshot before the quality program (relevance gates, tiered mapping, QA linter). v1 is the immutable before/after reference; evidence crawl was at ~175/3039 occupations when tagged. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
55 lines
2.5 KiB
Markdown
55 lines
2.5 KiB
Markdown
# Competences — motor vehicles specialised seller
|
|
|
|
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/6a163fef-dee8-4583-82b0-13b76d8a27b2).
|
|
|
|
## Essential
|
|
|
|
- **advise customers on financing options for vehicles** (skill/competence)
|
|
- **advise customers on motor vehicles** (skill/competence)
|
|
- **advise customers on usage of vehicles** (skill/competence)
|
|
- **advise on vehicle characteristics** (skill/competence)
|
|
- **apply numeracy skills** (skill/competence)
|
|
- **car controls** (knowledge)
|
|
- **carry out active selling** (skill/competence)
|
|
- **carry out order intake** (skill/competence)
|
|
- **carry out products preparation** (skill/competence)
|
|
- **characteristics of products** (knowledge)
|
|
- **characteristics of services** (knowledge)
|
|
- **check vehicles for sale** (skill/competence)
|
|
- **demonstrate products' features** (skill/competence)
|
|
- **e-commerce systems** (knowledge)
|
|
- **ensure compliance with legal requirements** (skill/competence)
|
|
- **examine merchandise** (skill/competence)
|
|
- **execute advertising for vehicles** (skill/competence)
|
|
- **guarantee customer satisfaction** (skill/competence)
|
|
- **identify customer's needs** (skill/competence)
|
|
- **issue sales invoices** (skill/competence)
|
|
- **legal requirements for operating in the automotive retail sector** (knowledge)
|
|
- **maintain store cleanliness** (skill/competence)
|
|
- **maintain vehicle delivery documentation** (skill/competence)
|
|
- **manage test drives** (skill/competence)
|
|
- **monitor stock level** (skill/competence)
|
|
- **new vehicles on the market** (knowledge)
|
|
- **operate cash register** (skill/competence)
|
|
- **organise product display** (skill/competence)
|
|
- **organise storage facilities** (skill/competence)
|
|
- **plan aftersales arrangements** (skill/competence)
|
|
- **prevent shoplifting** (skill/competence)
|
|
- **process refunds** (skill/competence)
|
|
- **product comprehension** (knowledge)
|
|
- **provide customer follow-up services** (skill/competence)
|
|
- **provide customer guidance on product selection** (skill/competence)
|
|
- **provide information on trade-in options** (skill/competence)
|
|
- **sales argumentation** (knowledge)
|
|
- **sell vehicles** (skill/competence)
|
|
- **stock shelves** (skill/competence)
|
|
- **types of vehicles** (knowledge)
|
|
- **use different communication channels** (skill/competence)
|
|
|
|
## Optional
|
|
|
|
- attend vehicle auctions (skill/competence)
|
|
- negotiate sales contracts (skill/competence)
|
|
- order vehicles (skill/competence)
|
|
- think proactively to secure sales (skill/competence)
|