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Snapshot before the quality program (relevance gates, tiered mapping, QA linter). v1 is the immutable before/after reference; evidence crawl was at ~175/3039 occupations when tagged. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
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2.7 KiB
name, description
| name | description |
|---|---|
| sales-assistant | Occupational skill for the role 'sales assistant' (also: department store sales assistant, hypermarket sales assistant, senior sales assistant, supermarket sales assistant, filling station sales assistant, counter assistant). Use when the user asks for typical sales assistant work such as: Greet customers and ascertain what each customer wants or needs.; Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.; Compute sales prices, total purchases, and receive and process cash or credit payment. |
Sales Assistant
Sales assistants represent the direct contact with clients. They provide general advice to customers.
Core workflow
- Greet customers and ascertain what each customer wants or needs.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Compute sales prices, total purchases, and receive and process cash or credit payment.
- Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Answer questions regarding the store and its merchandise.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Ticket, arrange, and display merchandise to promote sales.
How to use this skill
- Read references/profile.md for the occupation profile and scope.
- Consult references/tasks.md for the full task and activity inventory.
- Check references/skills.md for essential vs. optional competences.
- Check references/tools.md for the software commonly used in this role.
Key competences (essential)
- carry out active selling
- carry out order intake
- characteristics of products
- characteristics of services
- company policies
- demonstrate products' features
- ensure client orientation
- ensure compliance with legal requirements
- ensure stock storage safety
- examine merchandise
- follow up orders for customers
- guarantee customer satisfaction
- identify customer's needs
- maintain relationship with customers
- maintain relationship with suppliers
Hot technologies
- Intuit QuickBooks
- Autodesk AutoCAD
- Salesforce software
- Microsoft Access
- Adobe InDesign
- Eclipse IDE
- Adobe Acrobat
- Microsoft SharePoint
- Microsoft Outlook
- Oracle PeopleSoft
Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/9ba74e8a-c40c-4228-9998-eb3c7a5c11df), ONET 30.3 (41-2031.00). See manifest.json for licensing/attribution.*