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skillfactor-pipeline/skills/ict-system-administrator/SKILL.md

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name, description
name description
ict-system-administrator Occupational skill for the role 'ICT system administrator' (also: sysadmin, IT system administrator, IT systems administrator, server administrator, network administrator, system and networks administrator). Use when the user asks for typical ICT system administrator work such as: Analyze network data to determine network usage, disk space availability, or server function.; Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.; Configure security settings or access permissions for groups or individuals.

Ict System Administrator

ICT system administrators are responsible for the upkeep, configuration, and reliable operation of computer and network systems, servers, workstations and peripheral devices. They may acquire, install, or upgrade computer components and software; automate routine tasks; write computer programs; troubleshoot; train and supervise staff; and provide technical support. They ensure optimum system integrity, security, backup and performance.

Core workflow

  1. Analyze network data to determine network usage, disk space availability, or server function.
  2. Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.
  3. Configure security settings or access permissions for groups or individuals.
  4. Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
  5. Document network support activities.
  6. Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
  7. Identify the causes of networking problems, using diagnostic testing software and equipment.
  8. Install and configure wireless networking equipment.

How to use this skill

  • Read references/profile.md for the occupation profile and scope.
  • Consult references/tasks.md for the full task and activity inventory.
  • Check references/skills.md for essential vs. optional competences.
  • Check references/tools.md for the software commonly used in this role.

Key competences (essential)

  • administer ICT system
  • apply ICT system usage policies
  • apply system organisational policies
  • digital systems
  • domain name service
  • hardware components
  • ICT infrastructure
  • ICT system programming
  • ICT system user requirements
  • implement a firewall
  • implement a virtual private network
  • implement anti-virus software
  • implement ICT recovery system
  • implement ICT security policies
  • integrate system components

Hot technologies

  • Splunk Enterprise
  • MySQL
  • Teradata Database
  • Microsoft Access
  • Microsoft SQL Server
  • ServiceNow
  • Structured query language SQL
  • Microsoft Azure software
  • Microsoft PowerShell
  • Microsoft Visual Basic

Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/9e2e6e1e-363b-4e1b-a673-7bc0f7343300), ONET 30.3 (15-1231.00). See manifest.json for licensing/attribution.*