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skillfactor-pipeline/skills/travel-consultant/SKILL.md

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name, description
name description
travel-consultant Occupational skill for the role 'travel consultant' (also: tourism promotion agent, business travel consultant, business travel advisor, leisure travel consultant, travel advisor). Use when the user asks for typical travel consultant work such as: Plan tour itineraries, applying knowledge of travel routes and destination sites.; Resolve any problems with itineraries, service, or accommodations.; Sell travel packages.

Travel Consultant

Travel consultants provide customised information and consultation on travel offers, make reservations and sell travel services together with other related services.

Core workflow

  1. Plan tour itineraries, applying knowledge of travel routes and destination sites.
  2. Resolve any problems with itineraries, service, or accommodations.
  3. Sell travel packages.
  4. Arrange for tour or expedition details such as accommodations, transportation, equipment, and the availability of medical personnel.
  5. Evaluate services received on the tour, and report findings to tour organizers.
  6. Attend to special needs of tour participants.
  7. Give advice on sightseeing and shopping.
  8. Administer first aid to injured group participants.

How to use this skill

  • Read references/profile.md for the occupation profile and scope.
  • Consult references/tasks.md for the full task and activity inventory.
  • Check references/skills.md for essential vs. optional competences.
  • Check references/tools.md for the software commonly used in this role.

Key competences (essential)

  • advertise travel insurance
  • apply foreign languages in tourism
  • build a network of suppliers in tourism
  • customise travel package
  • devise tailor-made tourism itineraries
  • ecotourism
  • educate on sustainable tourism
  • geographical areas relevant to tourism
  • guarantee customer satisfaction
  • handle customer complaints
  • identify customer's needs
  • maintain customer records
  • maintain customer service
  • maintain relationship with suppliers
  • measure sustainability of tourism activities

Hot technologies

  • Tableau
  • Microsoft Access
  • Structured query language SQL
  • Microsoft Outlook
  • Microsoft Office software
  • Microsoft PowerPoint
  • Microsoft Excel
  • Facebook
  • Microsoft Word

Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/291da1ab-1f90-426d-bbc5-60d0fa7d608b), ONET 30.3 (39-7012.00). See manifest.json for licensing/attribution.*