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skillfactor-pipeline/skills/domestic-appliances-specialised-seller/references/skills.md
skillfactor-pipeline af05383bb1 chore: v1 baseline - full 3,039-package catalog with AI-skill enrichment and O*NET backfill 
Snapshot before the quality program (relevance gates, tiered mapping,
QA linter). v1 is the immutable before/after reference; evidence crawl
was at ~175/3039 occupations when tagged.

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
2026-07-09 05:32:49 +02:00

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Competences — domestic appliances specialised seller

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/8712c91f-defb-4483-9e99-d9f896664a11).

Essential

  • advise customers on power requirements of products (skill/competence)
  • advise on electrical household appliances' installation (skill/competence)
  • apply numeracy skills (skill/competence)
  • carry out active selling (skill/competence)
  • carry out order intake (skill/competence)
  • carry out products preparation (skill/competence)
  • characteristics of products (knowledge)
  • characteristics of services (knowledge)
  • demonstrate products' features (skill/competence)
  • e-commerce systems (knowledge)
  • ensure compliance with legal requirements (skill/competence)
  • examine merchandise (skill/competence)
  • explain features of electrical household appliances (skill/competence)
  • guarantee customer satisfaction (skill/competence)
  • identify customer's needs (skill/competence)
  • issue sales invoices (skill/competence)
  • maintain store cleanliness (skill/competence)
  • manufacturer's instructions for electrical household appliances (knowledge)
  • monitor stock level (skill/competence)
  • operate cash register (skill/competence)
  • organise product display (skill/competence)
  • organise storage facilities (skill/competence)
  • plan aftersales arrangements (skill/competence)
  • prepare warranty documents for electrical household appliances (skill/competence)
  • prevent shoplifting (skill/competence)
  • process refunds (skill/competence)
  • product comprehension (knowledge)
  • provide customer follow-up services (skill/competence)
  • provide customer guidance on product selection (skill/competence)
  • sales argumentation (knowledge)
  • stock shelves (skill/competence)
  • use different communication channels (skill/competence)

Optional

  • electronics principles (knowledge)
  • sell service contracts for electrical household appliances (skill/competence)