Snapshot before the quality program (relevance gates, tiered mapping, QA linter). v1 is the immutable before/after reference; evidence crawl was at ~175/3039 occupations when tagged. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
2.0 KiB
2.0 KiB
Competences — flower and garden specialised seller
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/c0768628-46ad-4077-aee0-66ab6d7711df).
Essential
- advise customers on types of flowers (skill/competence)
- advise on plant fertilizer (skill/competence)
- apply numeracy skills (skill/competence)
- carry out active selling (skill/competence)
- carry out order intake (skill/competence)
- carry out products preparation (skill/competence)
- characteristics of plants (knowledge)
- characteristics of products (knowledge)
- characteristics of services (knowledge)
- create flower arrangements (skill/competence)
- demonstrate products' features (skill/competence)
- design floral decorations (skill/competence)
- e-commerce systems (knowledge)
- ensure compliance with legal requirements (skill/competence)
- examine merchandise (skill/competence)
- floral composition techniques (knowledge)
- floriculture (knowledge)
- flower and plant products (knowledge)
- guarantee customer satisfaction (skill/competence)
- handle sensitive products (skill/competence)
- identify customer's needs (skill/competence)
- issue sales invoices (skill/competence)
- maintain store cleanliness (skill/competence)
- monitor stock level (skill/competence)
- operate cash register (skill/competence)
- organise product display (skill/competence)
- organise storage facilities (skill/competence)
- plan aftersales arrangements (skill/competence)
- plant care products (knowledge)
- prevent shoplifting (skill/competence)
- process refunds (skill/competence)
- product comprehension (knowledge)
- provide customer follow-up services (skill/competence)
- provide customer guidance on product selection (skill/competence)
- sales argumentation (knowledge)
- sell flowers (skill/competence)
- stock shelves (skill/competence)
- use different communication channels (skill/competence)