skillfactor-pipeline/skills/hospitality-establishment-security-officer/references/tasks.md

Tasks & work activities — hospitality establishment security officer

Source: O*NET 30.3, occupation 33-9032.00 (Security Guards).

Task statements

• [Core] Lock doors and gates of entrances and exits to secure buildings.
• [Core] Respond to medical emergencies by administering basic first aid or by obtaining assistance from paramedics.
• [Core] Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
• [Core] Answer alarms and investigate disturbances.
• [Core] Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
• [Core] Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• [Core] Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
• [Core] Circulate among visitors, patrons, or employees to preserve order and protect property.
• [Core] Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
• [Core] Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.
• [Core] Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
• [Core] Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection.
• [Core] Inspect and adjust security systems, equipment, or machinery to ensure operational use and to detect evidence of tampering.
• [Supplemental] Monitor and adjust controls that regulate building systems, such as air conditioning, furnace, or boiler.

Detailed work activities

• Adjust building climate control systems.
• Answer telephones to direct calls or provide information.
• Block physical access to restricted areas.
• Drive vehicles to transport individuals or equipment.
• Inspect equipment to ensure safety or proper functioning.
• Investigate illegal or suspicious activities.
• Maintain public order or security.
• Monitor access or flow of people to prevent problems.
• Operate surveillance equipment to detect suspicious or illegal activities.
• Patrol properties to maintain safety.
• Prevent unauthorized individuals from entering restricted areas.
• Provide first aid or rescue assistance in emergencies.
• Request emergency personnel.
• Respond to emergencies to provide assistance.
• Use weapons or physical force to maintain security.
• Warn individuals about rule violations or safety concerns.
• Write operational reports.