af05383bb1
Snapshot before the quality program (relevance gates, tiered mapping, QA linter). v1 is the immutable before/after reference; evidence crawl was at ~175/3039 occupations when tagged. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
55 lines
2.7 KiB
Markdown
55 lines
2.7 KiB
Markdown
---
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name: quick-service-restaurant-crew-member
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description: "Occupational skill for the role 'quick service restaurant crew member' (also: crepes maker, fast food crew member, pancakes maker, quick service crew member, fast-food crew member, snack maker). Use when the user asks for typical quick service restaurant crew member work such as: Communicate with customers regarding orders, comments, and complaints.; Accept payment from customers, and make change as necessary.; Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment."
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---
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# Quick Service Restaurant Crew Member
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Quick service restaurant crew members prepare, cook and serve food and beverages in a quick service operation.
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## Core workflow
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1. Communicate with customers regarding orders, comments, and complaints.
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2. Accept payment from customers, and make change as necessary.
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3. Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
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4. Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
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5. Balance receipts and payments in cash registers.
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6. Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
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7. Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
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8. Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.
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## How to use this skill
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- Read [references/profile.md](references/profile.md) for the occupation profile and scope.
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- Consult [references/tasks.md](references/tasks.md) for the full task and activity inventory.
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- Check [references/skills.md](references/skills.md) for essential vs. optional competences.
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- Check [references/tools.md](references/tools.md) for the software commonly used in this role.
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## Key competences (essential)
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- check deliveries on receipt
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- clean surfaces
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- comply with food safety and hygiene
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- execute opening and closing procedures
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- greet guests
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- maintain customer service
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- maintain personal hygiene standards
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- prepare orders
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- prepare ready-made dishes
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- present menus
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- process payments
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- take food and beverage orders from customers
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- upsell products
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- use cooking techniques
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- use reheating techniques
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## Hot technologies
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- Microsoft Office software
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- Microsoft Windows
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- Microsoft Excel
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- Facebook
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---
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*Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/96a0d8d3-d4a6-473d-80d6-b5dbadde940a), O*NET 30.3 (35-3023.00). See manifest.json for licensing/attribution.*
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