Snapshot before the quality program (relevance gates, tiered mapping, QA linter). v1 is the immutable before/after reference; evidence crawl was at ~175/3039 occupations when tagged. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
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Occupation profile โ railway passenger service agent
- ESCO URI: http://data.europa.eu/esco/occupation/9653fb92-ad48-4865-a471-f270302fa93b
- ESCO code: 5112.2
- ISCO-08 group: 5112 โ Transport conductors
- O*NET-SOC: 43-4051.00 โ Customer Service Representatives (match: closeMatch)
Description (ESCO)
Railway passenger service agents spend time with railway station customers, answer their questions and react quickly and safely to unexpected situations. They provide information, mobility assistance, and security in railway stations. They provide accurate and up to date information on train arrival and departure times, train connections, and help customers plan their travels.
Definition
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Alternative labels
- railway station customer service representative
- railway customer service agent
- railway transportation service representative
- railway passenger agent
- railway customer transit agent
- railway station customer service agent
- customer transit agent
- passenger representative
- railway customer service representative