Snapshot before the quality program (relevance gates, tiered mapping, QA linter). v1 is the immutable before/after reference; evidence crawl was at ~175/3039 occupations when tagged. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
1.5 KiB
1.5 KiB
Competences — rental service representative in air transport equipment
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/601db24d-cc02-48f3-9939-8c8b41b34ef7).
Essential
- achieve sales targets (skill/competence)
- apply numeracy skills (skill/competence)
- assist customers (skill/competence)
- communicate with customers (skill/competence)
- company policies (knowledge)
- financial capability (knowledge)
- guarantee customer satisfaction (skill/competence)
- handle financial transactions (skill/competence)
- handle rental overdues (skill/competence)
- have computer literacy (skill/competence)
- identify customer's needs (skill/competence)
- industrial tools (knowledge)
- machinery products (knowledge)
- maintain inventory of rented items (skill/competence)
- manage claims process (skill/competence)
- perform multiple tasks at the same time (skill/competence)
- process data (skill/competence)
- process payments (skill/competence)
- product comprehension (knowledge)
- provide customer follow-up services (skill/competence)
- provide customers with price information (skill/competence)
- record customers' personal data (skill/competence)
- review completed contracts (skill/competence)
- types of aircraft (knowledge)
- types of maritime vessels (knowledge)
- work independently in rental services (skill/competence)