af05383bb1
Snapshot before the quality program (relevance gates, tiered mapping, QA linter). v1 is the immutable before/after reference; evidence crawl was at ~175/3039 occupations when tagged. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
42 lines
2.4 KiB
Markdown
42 lines
2.4 KiB
Markdown
# Tasks & work activities — rental service representative in cars and light motor vehicles
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Source: O*NET 30.3, occupation 41-2021.00 (Counter and Rental Clerks) — manual nearest-occupation mapping via ISCO group 5249; the official ESCO crosswalk has no entry for this ESCO occupation.
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## Task statements
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- **[Core]** Compute charges for merchandise or services and receive payments.
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- **[Core]** Prepare merchandise for display or for purchase or rental.
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- **[Core]** Recommend and provide advice on a wide variety of products and services.
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- **[Core]** Answer telephones to provide information and receive orders.
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- **[Core]** Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
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- **[Core]** Keep records of transactions and of the number of customers entering an establishment.
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- **[Core]** Prepare rental forms, obtaining customer signature and other information, such as required licenses.
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- **[Core]** Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.
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- **[Core]** Inspect and adjust rental items to meet needs of customer.
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- **[Core]** Explain rental fees, policies, and procedures.
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- **[Core]** Reserve items for requested times and keep records of items rented.
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- **[Core]** Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
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- **[Core]** Rent items, arrange for provision of services to customers, and accept returns.
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- **[Core]** Provide information about rental items, such as availability, operation, or description.
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- **[Core]** Advise customers on use and care of merchandise.
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- **[Supplemental]** Allocate equipment to participants in sporting events or recreational activities.
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## Detailed work activities
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- Advise customers on the use of products or services.
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- Answer customer questions about goods or services.
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- Arrange services or reservations for patrons.
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- Calculate costs of goods or services.
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- Examine condition of property or products.
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- Explain financial information to customers.
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- Explain technical product or service information to customers.
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- Gather customer or product information to determine customer needs.
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- Greet customers, patrons, or visitors.
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- Maintain records of sales or other business transactions.
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- Prepare sales or other contracts.
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- Process sales or other transactions.
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- Recommend products or services to customers.
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- Sell products or services.
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- Set up merchandise displays.
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- Take product orders from customers.
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