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skillfactor-pipeline/skills/spokesperson/SKILL.md
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Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
2026-07-09 05:32:49 +02:00

3.0 KiB

name, description
name description
spokesperson Occupational skill for the role 'spokesperson' (also: public relations coordinator, communications officer, press secretary, media coordinator, public relations officer, spokeswoman). Use when the user asks for typical spokesperson work such as: Assign, supervise, and review the activities of public relations staff.; Confer with labor relations managers to develop internal communications that keep employees informed of company activities.; Design and edit promotional publications, such as brochures.

Spokesperson

Spokespeople speak on behalf of companies or organisations. They use communication strategies to represent clients through public announcements and conferences. They promote their clients in a positive light and work to increase an understanding of their activities and interests.

Core workflow

  1. Assign, supervise, and review the activities of public relations staff.
  2. Confer with labor relations managers to develop internal communications that keep employees informed of company activities.
  3. Design and edit promotional publications, such as brochures.
  4. Develop and maintain the company's corporate image and identity, which includes the use of logos and signage.
  5. Develop, implement, or maintain crisis communication plans.
  6. Direct activities of external agencies, establishments, or departments that develop and implement communication strategies and information programs.
  7. Draft speeches for company executives and arrange interviews and other forms of contact for them.
  8. Establish and maintain effective working relationships with clients, government officials, and media representatives and use these relationships to develop new business opportunities.

How to use this skill

Key competences (essential)

  • analyse external factors of companies
  • communication principles
  • conduct public presentations
  • corporate social responsibility
  • develop communications strategies
  • diplomatic principles
  • establish relationship with the media
  • forming of public opinion
  • give interviews to media
  • perform public relations
  • prepare presentation material
  • protect client interests
  • rhetoric
  • use different communication channels

Hot technologies

  • Slack
  • Salesforce software
  • Teradata Database
  • Microsoft Access
  • Yardi software
  • Google Analytics
  • Adobe InDesign
  • Adobe Acrobat
  • Microsoft SharePoint
  • Microsoft Outlook

Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/b89ba3a8-f03a-46b8-ac54-c87d7204aad0), ONET 30.3 (11-2032.00). See manifest.json for licensing/attribution.*