Files
skillfactor-pipeline/skills/taxi-controller/SKILL.md
skillfactor-pipeline af05383bb1 chore: v1 baseline - full 3,039-package catalog with AI-skill enrichment and O*NET backfill
Snapshot before the quality program (relevance gates, tiered mapping,
QA linter). v1 is the immutable before/after reference; evidence crawl
was at ~175/3039 occupations when tagged.

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
2026-07-09 05:32:49 +02:00

1.8 KiB

name, description
name description
taxi-controller Occupational skill for the role 'taxi controller' (also: taxi dispatcher, private hire controller, minicab controller, private hire dispatcher, minicab dispatcher). Use when the user asks for typical taxi controller work such as: typical taxi controller responsibilities

Taxi Controller

Taxi controllers take bookings, dispatch vehicles, and are responsible for coordinating drivers while maintaining customer liaison.

Core workflow

How to use this skill

Key competences (essential)

  • assign taxi fares
  • communicate by telephone
  • communicate verbal instructions
  • consider economic criteria in decision making
  • control taxi schedules
  • follow up complaint reports
  • handle customer complaints
  • listen actively
  • log times of taxis
  • match vehicles with routes
  • monitor drivers
  • operate radio dispatch systems for taxis
  • passenger transport regulations
  • read maps
  • relay messages through radio and telephone systems

Hot technologies

  • Kronos Workforce Timekeeper
  • Microsoft Access
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Windows
  • Microsoft Word
  • SAP software

Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/61ed67cd-67d7-44d8-bc2d-47fc79110a59), ONET 30.3 (43-5032.00, manual nearest match). See manifest.json for licensing/attribution.*