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skillfactor-pipeline/skills/technical-communicator/SKILL.md
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Snapshot before the quality program (relevance gates, tiered mapping,
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Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
2026-07-09 05:32:49 +02:00

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name, description
name description
technical-communicator Occupational skill for the role 'technical communicator' (also: technical writer, documentation specialist, scientific communicator, technical documentation author, technical documentation specialist, technical editor). Use when the user asks for typical technical communicator work such as: Develop or maintain online help documentation.; Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology.; Maintain records and files of work and revisions.

Technical Communicator

Technical communicators prepare clear, concise and professional communication from product developers to users of the products such as online help, user manuals, white papers, specifications and industrial videos. For this, they analyse products, legal requirements, markets, customers and users. They develop information and media concepts, standards, structures and software tool support. They plan the content creation and media production processes, develop written, graphical, video or other contents, generate media output, release their information products and receive feedback from the users.

Core workflow

  1. Develop or maintain online help documentation.
  2. Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology.
  3. Maintain records and files of work and revisions.
  4. Edit, standardize, or make changes to material prepared by other writers or establishment personnel.
  5. Confer with customer representatives, vendors, plant executives, or publisher to establish technical specifications and to determine subject material to be developed for publication.
  6. Review published materials and recommend revisions or changes in scope, format, content, and methods of reproduction and binding.
  7. Select photographs, drawings, sketches, diagrams, and charts to illustrate material.
  8. Study drawings, specifications, mockups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail.

How to use this skill

Key competences (essential)

  • apply ICT terminology
  • apply tools for content development
  • cognitive psychology
  • compile content
  • conduct content quality assurance
  • content development processes
  • develop documentation in accordance with legal requirements
  • develop ICT safety information
  • documentation types
  • gather technical information
  • ICT software specifications
  • identify ICT user needs
  • integrate content into output media
  • interpret technical texts
  • knowledge base

Hot technologies

  • SAS
  • GitHub
  • Autodesk AutoCAD
  • Dassault Systemes SolidWorks
  • Atlassian JIRA
  • Microsoft SQL Server Reporting Services SSRS
  • Microsoft Access
  • Microsoft SQL Server
  • Structured query language SQL
  • Adobe InDesign

Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/8cb59bc4-1f39-477e-beea-effed12d186c), ONET 30.3 (27-3042.00). See manifest.json for licensing/attribution.*