af05383bb1
Snapshot before the quality program (relevance gates, tiered mapping, QA linter). v1 is the immutable before/after reference; evidence crawl was at ~175/3039 occupations when tagged. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
39 lines
1.8 KiB
Markdown
39 lines
1.8 KiB
Markdown
# Competences — technical sales representative in hardware, plumbing and heating equipment
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Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/4a13bafa-a2ac-4864-a278-176ea5969280).
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## Essential
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- **answer requests for quotation** (skill/competence)
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- **apply technical communication skills** (skill/competence)
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- **characteristics of products** (knowledge)
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- **characteristics of services** (knowledge)
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- **communicate with customers** (skill/competence)
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- **contact customers** (skill/competence)
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- **demonstrate motivation for sales** (skill/competence)
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- **demonstrate products' features** (skill/competence)
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- **ensure client orientation** (skill/competence)
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- **ensure compliance with legal requirements** (skill/competence)
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- **guarantee customer satisfaction** (skill/competence)
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- **hardware, plumbing and heating equipment products** (knowledge)
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- **have computer literacy** (skill/competence)
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- **implement customer follow-up** (skill/competence)
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- **implement marketing strategies** (skill/competence)
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- **implement sales strategies** (skill/competence)
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- **keep records of customer interaction** (skill/competence)
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- **keep records on sales** (skill/competence)
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- **maintain relationship with customers** (skill/competence)
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- **manage schedule of tasks** (skill/competence)
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- **produce sales reports** (skill/competence)
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- **product comprehension** (knowledge)
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- **prospect new customers** (skill/competence)
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- **provide customer follow-up services** (skill/competence)
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- **record customers' personal data** (skill/competence)
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- **respond to customers' inquiries** (skill/competence)
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- **sales promotion techniques** (knowledge)
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- **supervise sales activities** (skill/competence)
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- **use customer relationship management software** (skill/competence)
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## Optional
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