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skillfactor-pipeline/skills/victim-support-officer/references/skills.md
skillfactor-pipeline af05383bb1 chore: v1 baseline - full 3,039-package catalog with AI-skill enrichment and O*NET backfill
Snapshot before the quality program (relevance gates, tiered mapping,
QA linter). v1 is the immutable before/after reference; evidence crawl
was at ~175/3039 occupations when tagged.

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
2026-07-09 05:32:49 +02:00

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Markdown

# Competences — victim support officer
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/90569478-805c-4d14-a1ba-e9c9c4ac2818).
## Essential
- **accept own accountability** (skill/competence)
- **address problems critically** (skill/competence)
- **adhere to organisational guidelines** (skill/competence)
- **advocate for social service users** (skill/competence)
- **apply anti-oppressive practices** (skill/competence)
- **apply case management** (skill/competence)
- **apply crisis intervention** (skill/competence)
- **apply decision making within social work** (skill/competence)
- **apply holistic approach within social services** (skill/competence)
- **apply organisational techniques** (skill/competence)
- **apply person-centred care** (skill/competence)
- **apply problem solving in social service** (skill/competence)
- **apply quality standards in social services** (skill/competence)
- **apply socially just working principles** (skill/competence)
- **assess social service users' situation** (skill/competence)
- **build helping relationship with social service users** (skill/competence)
- **communicate professionally with colleagues in other fields** (skill/competence)
- **communicate with social service users** (skill/competence)
- **company policies** (knowledge)
- **conduct interview in social service** (skill/competence)
- **consider social impact of actions on service users** (skill/competence)
- **contribute to protecting individuals from harm** (skill/competence)
- **cooperate at inter-professional level** (skill/competence)
- **crisis intervention** (knowledge)
- **deliver social services in diverse cultural communities** (skill/competence)
- **demonstrate leadership in social service cases** (skill/competence)
- **develop professional identity in social work** (skill/competence)
- **develop professional network** (skill/competence)
- **empower social service users** (skill/competence)
- **follow health and safety precautions in social care practices** (skill/competence)
- **have computer literacy** (skill/competence)
- **involve service users and carers in care planning** (skill/competence)
- **legal requirements in the social sector** (knowledge)
- **listen actively** (skill/competence)
- **maintain records of work with service users** (skill/competence)
- **make legislation transparent for users of social services** (skill/competence)
- **manage ethical issues within social services** (skill/competence)
- **manage social crisis** (skill/competence)
- **manage stress in the work place** (skill/competence)
- **meet standards of practice in social services** (skill/competence)
- **negotiate with social service stakeholders** (skill/competence)
- **negotiate with social service users** (skill/competence)
- **organise social work packages** (skill/competence)
- **plan social service process** (skill/competence)
- **prevent social problems** (skill/competence)
- **promote inclusion** (skill/competence)
- **promote service users' rights** (skill/competence)
- **promote social change** (skill/competence)
- **protect vulnerable social service users** (skill/competence)
- **provide social counselling** (skill/competence)
- **provide support to social services users** (skill/competence)
- **provide victim assistance** (skill/competence)
- **refer social service users** (skill/competence)
- **relate empathetically** (skill/competence)
- **report on social development** (skill/competence)
- **review social service plan** (skill/competence)
- **social justice** (knowledge)
- **social sciences** (knowledge)
- **social work theory** (knowledge)
- **support juvenile victims** (skill/competence)
- **support victims of human rights violations** (skill/competence)
- **tolerate stress** (skill/competence)
- **undertake continuous professional development in social work** (skill/competence)
- **work in a multicultural environment in health care** (skill/competence)
- **work within communities** (skill/competence)
## Optional
- adolescent psychological development (knowledge)
- assess the development of youth (skill/competence)
- crime victims' needs (knowledge)
- crime victims' rights (knowledge)
- criminal law (knowledge)
- handle humanitarian response programs (skill/competence)
- humanitarian aid actors (knowledge)
- legal compensation for victims of crime (knowledge)
- prepare youths for adulthood (skill/competence)
- promote the safeguarding of young people (skill/competence)
- strategies for handling cases of sexual assault (knowledge)
- support the positiveness of youths (skill/competence)
- support traumatised children (skill/competence)
- support volunteers (skill/competence)
- work on the effects of abuse (skill/competence)