49 lines
2.6 KiB
Markdown
49 lines
2.6 KiB
Markdown
# Tasks & work activities — activity leader
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Source: O*NET 30.3, occupation 11-9072.00 (Entertainment and Recreation Managers, Except Gambling).
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## Task statements
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- **[Core]** Administer first aid in emergency situations.
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- **[Core]** Assign tasks and work hours to staff.
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- **[Core]** Calculate and record department expenses and revenue.
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- **[Core]** Explain rules and regulations of facilities and entertainment attractions to customers.
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- **[Core]** Interview and hire associates to fill staff vacancies.
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- **[Core]** Plan programs of events or schedules of activities.
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- **[Core]** Plan, organize, or lead group activities for customers, such as exercise routines, athletic events, or arts and crafts.
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- **[Core]** Resolve customer complaints regarding worker performance or services rendered.
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- **[Core]** Store and retrieve equipment, such as vehicles, radios, and ride components.
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- **[Core]** Talk to coworkers using electronic devices, such as computers and radios.
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- **[Core]** Talk to customers to convey information about events or activities.
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- **[Core]** Train workers in company procedures or policy.
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- **[Core]** Write and present strategies for recreational facility programming using customer or employee data.
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- **[Core]** Write budgets to plan recreational activities or programs.
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- **[Supplemental]** Clean equipment and areas of amusement park, cruise ship, or other recreational facility.
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- **[Supplemental]** Inspect equipment, such as rides, games, and vehicles, to detect wear and damage.
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- **[Supplemental]** Operate, drive, or explain the use of mechanical equipment in amusement parks, cruise ships, or other recreational facilities.
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## Detailed work activities
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- Apply bandages, dressings, or splints.
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- Assign duties or work schedules to employees.
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- Clean equipment or supplies.
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- Clean facilities or sites.
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- Conduct eligibility or selection interviews.
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- Confer with personnel to coordinate business operations.
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- Develop organizational policies or programs.
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- Exchange information with colleagues.
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- Explain regulations, policies, or procedures.
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- Explain use of products or services.
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- Hire personnel.
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- Inspect condition or functioning of facilities or equipment.
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- Lead classes or community events.
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- Maintain supply or equipment inventories.
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- Operate vehicles or material-moving equipment.
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- Plan community programs or activities for the general public.
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- Plan conferences, programs, or special events.
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- Prepare financial documents, reports, or budgets.
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- Provide attraction or event information to patrons.
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- Reconcile records of sales or other financial transactions.
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- Resolve customer complaints or problems.
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- Train service staff.
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