77 lines
5.2 KiB
Markdown
77 lines
5.2 KiB
Markdown
# Tasks & work activities — advertising assistant
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Source: O*NET 30.3, occupation 43-6014.00 (Secretaries and Administrative Assistants, Except Legal, Medical, and Executive) — manual nearest-occupation mapping via ISCO group 4419; the official ESCO crosswalk has no entry for this ESCO occupation.
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## Task statements
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- **[Core]** Use computers for various applications, such as database management or word processing.
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- **[Core]** Create, maintain, and enter information into databases.
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- **[Core]** Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
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- **[Core]** Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
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- **[Core]** Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
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- **[Supplemental]** Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
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- **[Supplemental]** Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
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- **[Supplemental]** Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
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- **[Supplemental]** Develop or maintain internal or external company Web sites.
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- **[Core]** Train and assist staff with computer usage.
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- **[Core]** Prepare conference or event materials, such as flyers or invitations.
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- **[Core]** Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
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- **[Core]** Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
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- **[Core]** Locate and attach appropriate files to incoming correspondence requiring replies.
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- **[Core]** Open, read, route, and distribute incoming mail or other materials and answer routine letters.
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- **[Core]** Complete forms in accordance with company procedures.
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- **[Core]** Make copies of correspondence or other printed material.
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- **[Core]** Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
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- **[Core]** Learn to operate new office technologies as they are developed and implemented.
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- **[Core]** Maintain scheduling and event calendars.
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- **[Core]** Schedule and confirm appointments for clients, customers, or supervisors.
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- **[Supplemental]** Manage projects or contribute to committee or team work.
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- **[Supplemental]** Mail newsletters, promotional material, or other information.
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- **[Core]** Order and dispense supplies.
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- **[Core]** Conduct searches to find needed information, using such sources as the Internet.
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- **[Supplemental]** Provide services to customers, such as order placement or account information.
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- **[Supplemental]** Prepare and mail checks.
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- **[Supplemental]** Establish work procedures or schedules and keep track of the daily work of clerical staff.
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- **[Supplemental]** Arrange conference, meeting, or travel reservations for office personnel.
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- **[Core]** Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
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- **[Supplemental]** Supervise other clerical staff and provide training and orientation to new staff.
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## Detailed work activities
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- Answer telephones to direct calls or provide information.
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- Collect deposits, payments or fees.
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- Compile data or documentation.
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- Coordinate operational activities.
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- Develop computer or online applications.
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- Develop organizational policies or programs.
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- Discuss account status or activity with customers or patrons.
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- Distribute incoming mail.
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- Distribute materials to employees or customers.
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- Enter information into databases or software programs.
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- Execute sales or other financial transactions.
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- Greet customers, patrons, or visitors.
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- Issue documentation or identification to customers or employees.
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- Maintain current knowledge related to work activities.
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- Make travel, accommodations, or entertainment arrangements for others.
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- Manage clerical or administrative activities.
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- Operate communications equipment or systems.
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- Operate computers or computerized equipment.
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- Operate office equipment.
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- Order materials, supplies, or equipment.
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- Prepare documentation for contracts, transactions, or regulatory compliance.
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- Prepare employee work schedules.
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- Prepare informational or reference materials.
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- Proofread documents, records, or other files to ensure accuracy.
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- Record information from meetings or other formal proceedings.
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- Record personnel information.
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- Refer customers to appropriate personnel.
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- Report maintenance or equipment problems to appropriate personnel.
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- Route mail to correct destinations.
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- Schedule appointments.
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- Schedule operational activities.
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- Search files, databases or reference materials to obtain needed information.
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- Select resources needed to accomplish tasks.
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- Send information, materials or documentation.
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- Supervise clerical or administrative personnel.
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- Train personnel.
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