5.8 KiB
5.8 KiB
Tools & technology — business service manager
Source: O*NET 30.3 'Software Skills' for 43-1011.00.
| Software | Category | Hot technology |
|---|---|---|
| Intuit QuickBooks | Accounting software | yes |
| IBM SPSS Statistics | Analytical or scientific software | yes |
| Tableau | Business intelligence and data analysis software | yes |
| Slack | Cloud-based data access and sharing software | yes |
| Salesforce software | Customer relationship management CRM software | yes |
| Microsoft Access | Data base user interface and query software | yes |
| Oracle Database | Data base user interface and query software | yes |
| Yardi software | Data base user interface and query software | yes |
| Adobe Acrobat | Document management software | yes |
| Microsoft SharePoint | Document management software | yes |
| Microsoft Outlook | Electronic mail software | yes |
| Oracle PeopleSoft | Enterprise resource planning ERP software | yes |
| SAP software | Enterprise resource planning ERP software | yes |
| Mozilla Firefox | Internet browser software | yes |
| Henry Schein Dentrix | Medical software | yes |
| MEDITECH software | Medical software | yes |
| Microsoft Office software | Office suite software | yes |
| Apple macOS | Operating system software | yes |
| Microsoft Windows | Operating system software | yes |
| Microsoft PowerPoint | Presentation software | yes |
| Microsoft Visio | Process mapping and design software | yes |
| Microsoft Project | Project management software | yes |
| Microsoft Teams | Project management software | yes |
| Microsoft Excel | Spreadsheet software | yes |
| Web page creation and editing software | yes | |
| Google Docs | Word processing software | yes |
| Microsoft Word | Word processing software | yes |
| Citrix cloud computing software | Access software | |
| Bookkeeping software | Accounting software | |
| Fund accounting software | Accounting software | |
| Quicken | Accounting software | |
| Sage 50 Accounting | Accounting software | |
| Tax software | Accounting software | |
| Minitab | Analytical or scientific software | |
| IBM Cognos Impromptu | Business intelligence and data analysis software | |
| MicroStrategy | Business intelligence and data analysis software | |
| Qlik Tech QlikView | Business intelligence and data analysis software | |
| Work scheduling software | Calendar and scheduling software | |
| Dropbox | Cloud-based data access and sharing software | |
| Google Drive | Cloud-based data access and sharing software | |
| IBM Domino | Communications server software | |
| Padlet | Computer based training software | |
| Blackbaud The Raiser's Edge | Customer relationship management CRM software | |
| Oracle Eloqua | Customer relationship management CRM software | |
| SAP Crystal Reports | Data base reporting software | |
| Blackboard software | Data base user interface and query software | |
| Data entry software | Data base user interface and query software | |
| Database software | Data base user interface and query software | |
| FileMaker Pro | Data base user interface and query software | |
| Microsoft Publisher | Desktop publishing software | |
| Document management system software | Document management software | |
| IBM Notes | Electronic mail software | |
| Microsoft Exchange | Electronic mail software | |
| Microsoft Dynamics | Enterprise resource planning ERP software | |
| Microsoft Dynamics GP | Enterprise resource planning ERP software | |
| NetSuite ERP | Enterprise resource planning ERP software | |
| Oracle Fusion Applications | Enterprise resource planning ERP software | |
| Oracle Hyperion | Enterprise resource planning ERP software | |
| Oracle JD Edwards EnterpriseOne | Enterprise resource planning ERP software | |
| Oracle PeopleSoft Financials | Enterprise resource planning ERP software | |
| SAP Business Objects | Enterprise resource planning ERP software | |
| Delphi Technology | Financial analysis software | |
| Oracle E-Business Suite Financials | Financial analysis software | |
| JamBoard | Graphics or photo imaging software | |
| SmugMug Flickr | Graphics or photo imaging software | |
| ADP Workforce Now | Human resources software | |
| Human resource management software HRMS | Human resources software | |
| Oracle Taleo | Human resources software | |
| LexisNexis | Information retrieval or search software | |
| GroupMe | Instant messaging software | |
| Microsoft Internet Explorer | Internet browser software | |
| Web browser software | Internet browser software | |
| Healthcare common procedure coding system HCPCS | Medical software | |
| Medical condition coding software | Medical software | |
| Medical procedure coding software | Medical software | |
| Nearpod | Multi-media educational software | |
| Handheld computer device software | Operating system software | |
| Contract management software | Project management software | |
| HCSS HeavyBid | Project management software | |
| HCSS HeavyJob | Project management software | |
| Payroll software | Time accounting software | |
| NortonLifeLock cybersecurity software | Transaction security and virus protection software | |
| LogMeIn GoToMeeting | Video conferencing software | |
| Loom | Video creation and editing software | |
| Screencastify | Video creation and editing software | |
| YouTube | Video creation and editing software | |
| Social media sites | Web page creation and editing software | |
| Evernote | Word processing software |
Market evidence (job-ad analysis, 13 ads, as of 2026-07-09)
Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
Tools
- Microsoft Excel — 31 %
- Microsoft PowerPoint — 23 %
- Microsoft Word — 23 %
- AWS — 15 %
- IPS — 15 %
- SQL — 15 %
- Terraform — 15 %
- WAF — 15 %
- SIEM — 15 %