casino-cashier/references/tasks.md

Tasks & work activities — casino cashier

Source: O*NET 30.3, occupation 39-3011.00 (Gambling Dealers).

Task statements

• [Core] Greet customers and make them feel welcome.
• [Core] Exchange paper currency for playing chips or coin money.
• [Core] Pay winnings or collect losing bets as established by the rules and procedures of a specific game.
• [Core] Deal cards to house hands, and compare these with players' hands to determine winners, as in black jack.
• [Core] Conduct gambling games, such as dice, roulette, cards, or keno, following all applicable rules and regulations.
• [Core] Check to ensure that all players have placed bets before play begins.
• [Core] Stand behind a gaming table and deal the appropriate number of cards to each player.
• [Core] Inspect cards and equipment to be used in games to ensure that they are in good condition.
• [Core] Start and control games and gaming equipment, and announce winning numbers or colors.
• [Core] Open and close cash floats and game tables.
• [Core] Compute amounts of players' wins or losses, or scan winning tickets presented by patrons to calculate the amount of money won.
• [Core] Apply rule variations to card games such as poker, in which players bet on the value of their hands.
• [Core] Receive, verify, and record patrons' cash wagers.
• [Core] Answer questions about game rules and casino policies.
• [Core] Refer patrons to gaming cashiers to collect winnings.
• [Core] Work as part of a team of dealers in games, such as baccarat or craps.
• [Supplemental] Supervise staff and monitor gambling tables to ensure security of the game.
• [Supplemental] Participate in games for gambling establishments to provide the minimum complement of players at a table.
• [Supplemental] Seat patrons at gaming tables.
• [Supplemental] Prepare collection reports for submission to supervisors.
• [Supplemental] Train new dealers.

Detailed work activities

• Compute gaming wins and losses.
• Conduct amusement or gaming activities.
• Conduct gaming transactions.
• Greet customers, patrons, or visitors.
• Inspect equipment to ensure proper functioning.
• Maintain financial or account records.
• Monitor operational quality or safety.
• Operate gaming equipment.
• Prepare operational reports or records.
• Refer customers to appropriate personnel.
• Respond to customer inquiries.
• Supervise service workers.
• Train service staff.
• Usher patrons to seats or exits.