Files
2026-08-14 19:13:02 +02:00

5.0 KiB

Competences — casino pit boss

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/b89f5984-3fb7-4339-80d5-00d1b0750b53).

Essential

  • carry out active selling (skill/competence)
  • casino game rules (knowledge)
  • casino policies (knowledge)
  • ensure compliance with gaming laws (skill/competence)
  • follow ethical code of conduct of gambling (skill/competence)
  • follow safety precautions in a gaming room (skill/competence)
  • manage staff (skill/competence)
  • monitor casino finances (skill/competence)
  • remove cheating players (skill/competence)
  • sell gaming activities in casino (skill/competence)
  • supervise casino staff (skill/competence)

Optional

  • apply conflict management (skill/competence)
  • apply numeracy skills (skill/competence)
  • attract gamers (skill/competence)
  • company policies (knowledge)
  • handle game complaints (skill/competence)
  • inspect casino floor (skill/competence)
  • maintain gaming equipment (skill/competence)
  • monitor casino client satisfaction (skill/competence)
  • monitor check-out point (skill/competence)
  • schedule gaming tables (skill/competence)
  • show diplomacy (skill/competence)

Market evidence (job-ad analysis, 8 ads, as of 2026-07-10)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

Hard skills

  • customer service — 50 %
  • gaming regulation compliance — 50 %
  • performance evaluation — 25 %
  • data analysis — 25 %
  • budget management — 25 %
  • cash handling — 25 %
  • problem solving — 25 %
  • staff training — 25 %
  • staff development — 12 %
  • regulatory compliance — 12 %
  • risk assessment — 12 %
  • roulette dealing — 12 %
  • staffing management — 12 %
  • strategic planning — 12 %
  • table game dealing — 12 %
  • table games management — 12 %
  • team leadership — 12 %
  • training delivery — 12 %
  • workforce management — 12 %
  • casino operations — 12 %
  • caribbean stud poker dealing — 12 %
  • asset protection — 12 %
  • bankroll management — 12 %
  • blackjack dealing — 12 %
  • compliance — 12 %
  • conflict resolution — 12 %
  • cost control — 12 %
  • dealer behavior observation — 12 %
  • dice game management — 12 %
  • employee supervision — 12 %
  • game integrity — 12 %
  • game integrity monitoring — 12 %
  • dispute resolution — 12 %
  • game security — 12 %
  • performance management — 12 %
  • player tracking — 12 %
  • policy development — 12 %
  • performance reporting — 12 %
  • payout accuracy verification — 12 %
  • problem resolution — 12 %
  • gaming rule enforcement — 12 %
  • gaming operations management — 12 %
  • headcount management — 12 %
  • labor cost control — 12 %

Methods

  • internal controls — 12 %
  • dealer training classes — 12 %
  • methods of accountability — 12 %
  • annual objective setting — 12 %
  • dealer academy operations — 12 %
  • regulatory compliance procedures — 12 %
  • progressive supervision — 12 %

Responsibilities

  • employee training — 25 %
  • policy enforcement — 25 %
  • positive environment fostering — 12 %
  • pit accounting — 12 %
  • player rating — 12 %
  • operational compliance — 12 %
  • performance management — 12 %
  • performance evaluation — 12 %
  • hiring — 12 %
  • marker tracking — 12 %
  • limit execution — 12 %
  • guest communication — 12 %
  • guest conflict resolution — 12 %
  • guest dispute resolution — 12 %
  • guest experience elevation — 12 %
  • guest relations — 12 %
  • guest service delivery — 12 %
  • equipment control — 12 %
  • expense reduction identification — 12 %
  • fill/credit administration — 12 %
  • disciplinary action administration — 12 %
  • dealer supervision — 12 %
  • gaming equipment preparation — 12 %
  • gaming integrity assurance — 12 %
  • dispute resolution — 12 %
  • employee motivation — 12 %
  • game integrity monitoring — 12 %
  • game monitoring — 12 %
  • data entry — 12 %
  • compliance enforcement — 12 %
  • chip and cash transaction verification — 12 %
  • communication coordination — 12 %
  • casino gaming supervision — 12 %
  • record maintenance — 12 %
  • report preparation — 12 %
  • rundown management — 12 %
  • scheduling — 12 %
  • staff development — 12 %
  • staff hiring — 12 %
  • staff scheduling — 12 %
  • staff training — 12 %
  • service improvement — 12 %
  • shift supervision — 12 %
  • transaction reporting — 12 %
  • team leadership — 12 %
  • table games operation supervision — 12 %
  • table inventory management — 12 %
  • table game operation — 12 %
  • table game operation oversight — 12 %
  • table game supervision — 12 %