1.7 KiB
1.7 KiB
Competences — debt collector
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/50a66df6-c141-4b4a-937a-d3bc55737ae3).
Essential
- assess customers (skill/competence)
- calculate debt costs (skill/competence)
- communicate with customers (skill/competence)
- create solutions to problems (skill/competence)
- credit control processes (knowledge)
- debt classification (knowledge)
- debt collection techniques (knowledge)
- debt systems (knowledge)
- enforce customer's debt repayment (skill/competence)
- facilitate official agreement (skill/competence)
- have computer literacy (skill/competence)
- keep task records (skill/competence)
- maintain client debt records (skill/competence)
- perform debt investigation (skill/competence)
- pose questions referring to documents (skill/competence)
- process payments (skill/competence)
- secure sensitive customer's information (skill/competence)
- show diplomacy (skill/competence)
- use communication techniques (skill/competence)
Optional
- civil process order (knowledge)
- consumer protection (knowledge)
- counsel clients (skill/competence)
- law of obligation (knowledge)
- meet deadlines (skill/competence)
- office software (knowledge)
- organisational structure (knowledge)
- present reports (skill/competence)
- product comprehension (knowledge)
Market evidence (job-ad analysis, 56 ads, as of 2026-07-11)
Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
Hard skills
- debt collection — 45 %
- negotiation — 29 %
- account management — 27 %