Tasks & work activities — financial markets back office administrator

Source: O*NET 30.3, occupation 43-4011.00 (Brokerage Clerks).

Task statements

[Core] Document security transactions, such as purchases, sales, conversions, redemptions, or payments, using computers, accounting ledgers, or certificate records.
[Core] Perform clerical tasks, such as answering phones or distributing mail.
[Core] Correspond with customers and confer with coworkers to answer inquiries, discuss market fluctuations, or resolve account problems.
[Core] Prepare forms, such as receipts, withdrawal orders, transmittal papers, or transfer confirmations, based on transaction requests from stockholders.
[Core] File, type, or operate standard office machines.
[Supplemental] Schedule and coordinate transfer and delivery of security certificates between companies, departments, and customers.
[Supplemental] Monitor daily stock prices and compute fluctuations to determine the need for additional collateral to secure loans.
[Supplemental] Compute total holdings, dividends, interest, transfer taxes, brokerage fees, or commissions and allocate appropriate payments to customers.
[Supplemental] Prepare reports summarizing daily transactions and earnings for individual customer accounts.
[Supplemental] Verify ownership and transaction information and dividend distribution instructions to ensure conformance with governmental regulations, using stock records and reports.