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feat: hotel-concierge skill package v0.1.0

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# Data provenance — hotel-concierge
Where the content of this skill package comes from, counted by
content items (tasks, competences, tools, evidence entries, curated
knowledge). Rendered live by Gitea:
```mermaid
%%{init: {'theme':'base','themeVariables':{'pie1':'#f9a825','pie2':'#1e88e5','pie3':'#ff355e','pie4':'#d97757','pie5':'#8e24aa','pieOuterStrokeWidth':'0px','pieSectionTextColor':'#fff'}}}%%
pie showData
title Content sources — hotel-concierge
"ESCO (occupation & competences)" : 24
"O*NET (tasks & tools)" : 57
"Job boards (market evidence)" : 36
"Anthropic official Claude skills" : 5
"External AI skill packs (mapped)" : 174
```
| Source | Items | Share | Files |
|---|---|---|---|
| ESCO (occupation & competences) | 24 | 8.1 % | references/profile.md, references/skills.md |
| O*NET (tasks & tools) | 57 | 19.3 % | references/tasks.md, references/tools.md |
| Job boards (market evidence) | 36 | 12.2 % | references/market.md (full report) + "Market evidence" headline sections |
| Wikipedia & AI expert curation | 0 | 0.0 % | glossary, literature, usecases, intake, quality, evals/ |
| Anthropic official Claude skills | 5 | 1.7 % | references/ai-skills.md, section "anthropics/skills" (official Claude Code skills) |
| External AI skill packs (mapped) | 174 | 58.8 % | references/ai-skills.md (per-source attribution inside) |
| Stack Exchange practitioner Q&A (CC-BY-SA) | 0 | 0.0 % | references/practitioner-qa.md (per-entry attribution inside) |
Licensing: O*NET (USDOL/ETA, CC BY 4.0) · ESCO (© European Union) ·
job-ad evidence via official APIs (JSearch/Adzuna) · Wikipedia content
paraphrased with source URLs — never copied · external AI skills are
linked, not copied (Apache-2.0/MIT/source-available, see ai-skills.md).

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---
name: hotel-concierge
description: "Occupational skill for the role 'hotel concierge' (also: guest services manager, guest concierge, guest assistance manager, concierge). Use when the user asks for typical hotel concierge work such as: Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.; Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.; Clean and maintain lobby and common areas, such as restocking supplies and watering plants."
---
# Hotel Concierge
Hotel concierges provide information to customers, assist guests with various tasks such as making restaurant reservations, recommending entertainment highlights, booking transportation (limousines, airplanes, boats, etc.) and other services, procurement of tickets to special events, and assisting with various travel arrangements and tours of local attractions.
## Core workflow
1. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
2. Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
3. Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
4. Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
5. Greet, register, and assign rooms to guests of hotels or motels.
6. Verify customers' credit, and establish how the customer will pay for the accommodation.
7. Keep records of room availability and guests' accounts, manually or using computers.
8. Compute bills, collect payments, and make change for guests.
## How to use this skill
- Read [references/profile.md](references/profile.md) for the occupation profile and scope.
- Consult [references/tasks.md](references/tasks.md) for the full task and activity inventory.
- Check [references/skills.md](references/skills.md) for essential vs. optional competences.
- Check [references/tools.md](references/tools.md) for the software commonly used in this role.
- See [references/ai-skills.md](references/ai-skills.md) — matched external AI agent skills (per-source attribution).
## Key competences (essential)
- assist at check-in
- assist clients with special needs
- comply with food safety and hygiene
- greet guests
- handle customer complaints
- identify customer's needs
- maintain customer service
- maintain relationship with customers
- provide tourism related information
## Hot technologies
- Yardi software
- Microsoft Outlook
- Microsoft Office software
- Microsoft PowerPoint
- Microsoft Excel
- Facebook
- Microsoft Word
---
*Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/1ae8d28e-407c-48ab-88ff-4cb25bfcdea6), O*NET 30.3 (43-4081.00). See manifest.json for licensing/attribution.*

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{
"name": "hotel-concierge",
"title": "hotel concierge",
"version": "0.1.0",
"layer": "core",
"language": "en",
"generated": "2026-07-07",
"ids": {
"esco_uri": "http://data.europa.eu/esco/occupation/1ae8d28e-407c-48ab-88ff-4cb25bfcdea6",
"esco_code": "4229.2",
"isco_group": "4229",
"onet_soc": "43-4081.00",
"crosswalk_match": "exactMatch"
},
"sources": [
{
"name": "ESCO",
"version": "1.2.1",
"url": "https://esco.ec.europa.eu/"
},
{
"name": "O*NET",
"version": "30.3",
"url": "https://www.onetcenter.org/",
"license": "CC BY 4.0"
}
],
"attribution": "This package includes information from the O*NET Database (v30.3) by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0. skillfactor is not endorsed by USDOL/ETA. ESCO data (v1.2.1) (c) European Union, used per the ESCO download conditions: https://esco.ec.europa.eu/en/use-esco/download",
"counts": {
"tasks": 20,
"dwas": 20,
"skills_essential": 9,
"skills_optional": 14,
"software": 16
},
"enrichment_ai_skills": {
"generated": "2026-07-14",
"method": "deterministic mapping (ISCO prefix + title/competence keywords)",
"sources": {
"anthropics/skills": {
"repo": "https://github.com/anthropics/skills",
"commit": "f6656c1",
"license": "Apache-2.0; the document skills (docx/pdf/pptx/xlsx) are source-available \u2014 see the LICENSE.txt in the upstream skill folder",
"skills": 2
},
"wshobson/agents": {
"repo": "https://github.com/wshobson/agents",
"commit": "6fd3247",
"license": "MIT (c) Seth Hobson",
"skills": 1
},
"mukul975/Anthropic-Cybersecurity-Skills": {
"repo": "https://github.com/mukul975/Anthropic-Cybersecurity-Skills",
"commit": "673da1f",
"license": "Apache-2.0",
"skills": 12
},
"nexscope-ai/eCommerce-Skills": {
"repo": "https://github.com/nexscope-ai/eCommerce-Skills",
"commit": "56f3288",
"license": "MIT",
"skills": 3
},
"gooseworks-ai/goose-skills": {
"repo": "https://github.com/gooseworks-ai/goose-skills",
"commit": "94ec916",
"license": "no explicit license \u2014 referenced by link only",
"skills": 5
},
"mohitagw15856/pm-claude-skills": {
"repo": "https://github.com/mohitagw15856/pm-claude-skills",
"commit": "876fa30",
"license": "MIT",
"skills": 6
},
"rockscy/solo-skills": {
"repo": "https://github.com/rockscy/solo-skills",
"commit": "80ec4cf",
"license": "MIT",
"skills": 2
},
"ljagiello/ctf-skills": {
"repo": "https://github.com/ljagiello/ctf-skills",
"commit": "d19f35f",
"license": "MIT",
"skills": 1
},
"affaan-m/everything-claude-code": {
"repo": "https://github.com/affaan-m/everything-claude-code",
"commit": "ed38744",
"license": "MIT",
"skills": 3
},
"davila7/claude-code-templates": {
"repo": "https://github.com/davila7/claude-code-templates",
"commit": "fa79251",
"license": "MIT",
"skills": 5
},
"jeremylongshore/claude-code-plugins-plus-skills": {
"repo": "https://github.com/jeremylongshore/claude-code-plugins-plus-skills",
"commit": "e112938a",
"license": "MIT",
"skills": 6
},
"indranilbanerjee/digital-marketing-pro": {
"repo": "https://github.com/indranilbanerjee/digital-marketing-pro",
"commit": "a3d119c",
"license": "MIT",
"skills": 1
},
"zebbern/claude-code-guide": {
"repo": "https://github.com/zebbern/claude-code-guide",
"commit": "d2c5280",
"license": "MIT",
"skills": 2
},
"jabrena/plinth": {
"repo": "https://github.com/jabrena/plinth",
"commit": "065eae8",
"license": "Apache-2.0",
"skills": 3
},
"giuseppe-trisciuoglio/developer-kit": {
"repo": "https://github.com/giuseppe-trisciuoglio/developer-kit",
"commit": "306f428",
"license": "MIT",
"skills": 1
},
"infrasity-labs/dev-gtm-claude-skills": {
"repo": "https://github.com/infrasity-labs/dev-gtm-claude-skills",
"commit": "02cfefb",
"license": "MIT",
"skills": 1
},
"rampstackco/claude-skills": {
"repo": "https://github.com/rampstackco/claude-skills",
"commit": "bc6d961",
"license": "MIT",
"skills": 2
},
"browser-act/skills": {
"repo": "https://github.com/browser-act/skills",
"commit": "51daea1",
"license": "MIT",
"skills": 1
},
"a5c-ai/babysitter": {
"repo": "https://github.com/a5c-ai/babysitter",
"commit": "44a5d58b",
"license": "MIT",
"skills": 3
},
"robertguss/claude-skills": {
"repo": "https://github.com/robertguss/claude-skills",
"commit": "c31f3be",
"license": "MIT",
"skills": 1
},
"alirezarezvani/claude-skills": {
"repo": "https://github.com/alirezarezvani/claude-skills",
"commit": "0241f43",
"license": "MIT",
"skills": 2
},
"ruvnet/claude-code-flow": {
"repo": "https://github.com/ruvnet/claude-code-flow",
"commit": "73914bd",
"license": "MIT",
"skills": 3
},
"ruvnet/ruflo": {
"repo": "https://github.com/ruvnet/ruflo",
"commit": "73914bd",
"license": "MIT",
"skills": 3
},
"thedotmack/claude-mem": {
"repo": "https://github.com/thedotmack/claude-mem",
"commit": "f5633c1",
"license": "Apache-2.0",
"skills": 1
},
"sanjay3290/ai-skills": {
"repo": "https://github.com/sanjay3290/ai-skills",
"commit": "3619692",
"license": "Apache-2.0",
"skills": 1
},
"activeloopai/hivemind": {
"repo": "https://github.com/activeloopai/hivemind",
"commit": "abd3771",
"license": "Apache-2.0",
"skills": 2
},
"elementalsouls/Claude-BugHunter": {
"repo": "https://github.com/elementalsouls/Claude-BugHunter",
"commit": "05098fc",
"license": "MIT",
"skills": 1
},
"basicmachines-co/basic-memory": {
"repo": "https://github.com/basicmachines-co/basic-memory",
"commit": "53da71c",
"license": "custom (see upstream LICENSE)",
"skills": 1
},
"silverstein/minutes": {
"repo": "https://github.com/silverstein/minutes",
"commit": "3fb2e83",
"license": "MIT",
"skills": 1
},
"heshengtao/super-agent-party": {
"repo": "https://github.com/heshengtao/super-agent-party",
"commit": "181588d",
"license": "custom (see upstream LICENSE)",
"skills": 1
},
"brycewang-stanford/Auto-Empirical-Research-Skills": {
"repo": "https://github.com/brycewang-stanford/Auto-Empirical-Research-Skills",
"commit": "85bf545",
"license": "CC-BY-4.0",
"skills": 1
},
"Devin-AXIS/iPolloWork": {
"repo": "https://github.com/Devin-AXIS/iPolloWork",
"commit": "5107542",
"license": "custom (see upstream LICENSE)",
"skills": 1
},
"microsoft/power-platform-skills": {
"repo": "https://github.com/microsoft/power-platform-skills",
"commit": "0d7ed9a",
"license": "MIT",
"skills": 1
}
},
"total_skills": 80,
"tiers": {
"core": 18,
"adjacent": 62
}
},
"provenance": {
"items": {
"esco": 24,
"onet": 57,
"jobads": 36,
"wiki_ai": 0,
"anthropic": 5,
"ai_skills": 174,
"stackx": 0
},
"share_percent": {
"esco": 8.1,
"onet": 19.3,
"jobads": 12.2,
"wiki_ai": 0.0,
"anthropic": 1.7,
"ai_skills": 58.8,
"stackx": 0.0
},
"method": "content items per source category"
},
"collar": "white",
"computer_work": true
}

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# External AI agent skills — hotel-concierge
Proven, publicly available AI agent skills mapped to this occupation.
Nothing is copied from the sources: every entry is a name, a one-line
summary and a link to the upstream skill package. Each section names
its source repository, commit, license and retrieval date.
**Tiers:** `core` = the skill directly exercises a top market hard
skill, tool or method (from gated job-ad evidence) or an essential
ESCO competence of this occupation; `adjacent` =
plausibly useful, secondary. Entries are capped at 12 per source
and 80 in total per occupation (core first,
strongest matches survive); everything beyond the caps is excluded
and logged in the pipeline audit trail, not in this package.
_Matched deterministically (ISCO group + title/competence keywords,
tiered against market evidence + ESCO essentials) by
`pipeline/p5_enrich_ai_skills.py` on 2026-07-14._
## Source: anthropics/skills
- Repository: [https://github.com/anthropics/skills](https://github.com/anthropics/skills) (commit `f6656c1`, retrieved 2026-07-14)
- License: Apache-2.0; the document skills (docx/pdf/pptx/xlsx) are source-available — see the LICENSE.txt in the upstream skill folder
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `docx` | adjacent | Use this skill whenever the user wants to create, read, edit, or manipulate Word documents (.docx files) or Word templates (.dotx files). Triggers include: any mention of 'Word doc', 'word document', '.docx', '.dotx', or requests to … | [source](https://github.com/anthropics/skills/tree/main/skills/docx) |
| `pdf` | adjacent | Use this skill whenever the user wants to do anything with PDF files. This includes reading or extracting text/tables from PDFs, combining or merging multiple PDFs into one, splitting PDFs apart, rotating pages, adding watermarks, creating … | [source](https://github.com/anthropics/skills/tree/main/skills/pdf) |
## Source: wshobson/agents
- Repository: [https://github.com/wshobson/agents](https://github.com/wshobson/agents) (commit `6fd3247`, retrieved 2026-07-14)
- License: MIT (c) Seth Hobson
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `file-conversion` | adjacent | Convert files between formats — PDF to Word, HEIC to JPG, MP4 to MP3, CSV to JSON, EPUB to MOBI, and 999 total routes across images, video, audio, documents, data, fonts, ebooks, and archives. Free via changethisfile.com, no API key or … | [source](https://github.com/wshobson/agents/tree/main/plugins/file-conversion/skills/file-conversion) |
## Source: a5c-ai/babysitter
- Repository: [https://github.com/a5c-ai/babysitter](https://github.com/a5c-ai/babysitter) (commit `44a5d58b`, retrieved 2026-07-14)
- License: MIT
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `Customer Feedback Aggregation` | adjacent | Aggregate and analyze customer feedback from multiple sources for product insights | [source](https://github.com/a5c-ai/babysitter/tree/44a5d58b/library/specializations/product-management/skills/feedback-aggregation) |
| `embedded-docs` | adjacent | Embedded firmware documentation generation and maintenance using Doxygen and related tools. Expert skill for API documentation, hardware interface documentation, memory maps, and integration with documentation systems. | [source](https://github.com/a5c-ai/babysitter/tree/44a5d58b/library/specializations/embedded-systems/skills/embedded-docs) |
| `vector-memory` | adjacent | HNSW vector search for pattern similarity retrieval and knowledge graph maintenance with PageRank scoring, community detection, and 3-tier memory management. | [source](https://github.com/a5c-ai/babysitter/tree/44a5d58b/library/methodologies/ruflo/skills/vector-memory) |
## Source: activeloopai/hivemind
- Repository: [https://github.com/activeloopai/hivemind](https://github.com/activeloopai/hivemind) (commit `abd3771`, retrieved 2026-07-14)
- License: Apache-2.0
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `hivemind` | adjacent | Global team and org memory powered by Activeloop. ALWAYS check BOTH built-in memory AND Hivemind memory when recalling information. | [source](https://github.com/activeloopai/hivemind/tree/abd3771/harnesses/openclaw/skills) |
| `hivemind-memory` | adjacent | Global team and org memory powered by Activeloop. ALWAYS check BOTH built-in memory AND Hivemind memory when recalling information. | [source](https://github.com/activeloopai/hivemind/tree/abd3771/harnesses/claude-code/skills/hivemind-memory) |
## Source: affaan-m/everything-claude-code
- Repository: [https://github.com/affaan-m/everything-claude-code](https://github.com/affaan-m/everything-claude-code) (commit `ed38744`, retrieved 2026-07-14)
- License: MIT
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `logistics-exception-management` | core | Codified expertise for handling freight exceptions, shipment delays, damages, losses, and carrier disputes. Informed by logistics professionals with 15+ years operational experience. Includes escalation protocols, carrier-specific … | [source](https://github.com/affaan-m/everything-claude-code/tree/ed38744/skills/logistics-exception-management) |
| `knowledge-ops` | core | Knowledge base management, ingestion, sync, and retrieval across multiple storage layers (local files, MCP memory, vector stores, Git repos). Use when the user wants to save, organize, sync, deduplicate, or search across their knowledge … | [source](https://github.com/affaan-m/everything-claude-code/tree/ed38744/skills/knowledge-ops) |
| `agentic-os` | adjacent | Build persistent multi-agent operating systems on Claude Code. Covers kernel architecture, specialist agents, slash commands, file-based memory, scheduled automation, and state management without external databases. | [source](https://github.com/affaan-m/everything-claude-code/tree/ed38744/skills/agentic-os) |
## Source: alirezarezvani/claude-skills
- Repository: [https://github.com/alirezarezvani/claude-skills](https://github.com/alirezarezvani/claude-skills) (commit `0241f43`, retrieved 2026-07-14)
- License: MIT
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `cross-eval` | adjacent | /cs:cross-eval <memo> — Multi-model consensus on a board memo or strategy brief. Claude + Codex + Gemini cross-review with graceful degradation. Use when a high-stakes memo needs an independent sanity check before the boardroom — e.g. a … | [source](https://github.com/alirezarezvani/claude-skills/tree/0241f43/c-level-advisor/c-level-agents/skills/cross-eval) |
| `incident-response` | adjacent | Use when a security incident has been detected or declared and needs classification, triage, escalation path determination, and forensic evidence collection. Covers SEV1-SEV4 classification, false positive filtering, incident taxonomy, and … | [source](https://github.com/alirezarezvani/claude-skills/tree/0241f43/engineering-team/skills/incident-response) |
## Source: basicmachines-co/basic-memory
- Repository: [https://github.com/basicmachines-co/basic-memory](https://github.com/basicmachines-co/basic-memory) (commit `53da71c`, retrieved 2026-07-14)
- License: custom (see upstream LICENSE)
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `memory-tasks` | adjacent | Task management via Basic Memory schemas: create, track, and resume structured tasks that survive context compaction. Uses BM's schema system for uniform notes queryable through the knowledge graph. | [source](https://github.com/basicmachines-co/basic-memory/tree/53da71c/skills/memory-tasks) |
## Source: browser-act/skills
- Repository: [https://github.com/browser-act/skills](https://github.com/browser-act/skills) (commit `51daea1`, retrieved 2026-07-14)
- License: MIT
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `taobao-product-reviews` | adjacent | Fetch customer reviews for a Taobao or Tmall product by itemId, returning reviewer name, date, purchased variant, review text, and photo URLs. Use when user asks to get product reviews from Taobao, scrape Taobao customer feedback, extract … | [source](https://github.com/browser-act/skills/tree/51daea1/solutions/ecommerce/taobao-product-reviews) |
## Source: brycewang-stanford/Auto-Empirical-Research-Skills
- Repository: [https://github.com/brycewang-stanford/Auto-Empirical-Research-Skills](https://github.com/brycewang-stanford/Auto-Empirical-Research-Skills) (commit `85bf545`, retrieved 2026-07-14)
- License: CC-BY-4.0
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `review` | adjacent | All quality reviews — routes to appropriate critics based on target file type and flags. Replaces /paper-excellence, /proofread, /econometrics-check, /review-r, /review-paper. | [source](https://github.com/brycewang-stanford/Auto-Empirical-Research-Skills/tree/85bf545/skills/16-hsantanna88-clo-author/dot-claude/skills/review) |
## Source: davila7/claude-code-templates
- Repository: [https://github.com/davila7/claude-code-templates](https://github.com/davila7/claude-code-templates) (commit `fa79251`, retrieved 2026-07-14)
- License: MIT
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `swarmvault` | core | Use SwarmVault when the user needs a local-first knowledge vault that writes durable markdown, graph, search, dashboard, review, and MCP artifacts to disk from books, notes, transcripts, exports, datasets, slide decks, files, URLs, code, … | [source](https://github.com/davila7/claude-code-templates/tree/fa79251/cli-tool/components/skills/development/swarmvault) |
| `Privilege Escalation Methods` | core | This skill should be used when the user asks to "escalate privileges", "get root access", "become administrator", "privesc techniques", "abuse sudo", "exploit SUID binaries", "Kerberoasting", "pass-the-ticket", "token impersonation", or … | [source](https://github.com/davila7/claude-code-templates/tree/fa79251/cli-tool/components/skills/security/privilege-escalation-methods) |
| `it-operations` | adjacent | Manages IT infrastructure, monitoring, incident response, and service reliability. Provides frameworks for ITIL service management, observability strategies, automation, backup/recovery, capacity planning, and operational excellence … | [source](https://github.com/davila7/claude-code-templates/tree/fa79251/cli-tool/components/skills/development/it-operations) |
| `railway-metrics` | adjacent | Query resource usage metrics for Railway services. Use when user asks about resource usage, CPU, memory, network, disk, or service performance like "how much memory is my service using" or "is my service slow". | [source](https://github.com/davila7/claude-code-templates/tree/fa79251/cli-tool/components/skills/railway/metrics) |
| `AWS Penetration Testing` | adjacent | This skill should be used when the user asks to "pentest AWS", "test AWS security", "enumerate IAM", "exploit cloud infrastructure", "AWS privilege escalation", "S3 bucket testing", "metadata SSRF", "Lambda exploitation", or needs guidance … | [source](https://github.com/davila7/claude-code-templates/tree/fa79251/cli-tool/components/skills/security/aws-penetration-testing) |
## Source: Devin-AXIS/iPolloWork
- Repository: [https://github.com/Devin-AXIS/iPolloWork](https://github.com/Devin-AXIS/iPolloWork) (commit `5107542`, retrieved 2026-07-14)
- License: custom (see upstream LICENSE)
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `acme-research` | adjacent | Search and summarize material from the Acme research service. | [source](https://github.com/Devin-AXIS/iPolloWork/tree/5107542/examples/plugin-packages/acme-research/.opencode/skills/acme-research) |
## Source: elementalsouls/Claude-BugHunter
- Repository: [https://github.com/elementalsouls/Claude-BugHunter](https://github.com/elementalsouls/Claude-BugHunter) (commit `05098fc`, retrieved 2026-07-14)
- License: MIT
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `hunt-subdomain` | adjacent | Hunting skill for subdomain takeover vulnerabilities. Includes modern provider fingerprints — Microsoft Azure DevOps `cloudapp.azure.com` regional-pool re-issue (1-click OAuth ATO via wildcard `reply_to`, Binary Security), Zendesk … | [source](https://github.com/elementalsouls/Claude-BugHunter/tree/05098fc/skills/hunt-subdomain) |
## Source: giuseppe-trisciuoglio/developer-kit
- Repository: [https://github.com/giuseppe-trisciuoglio/developer-kit](https://github.com/giuseppe-trisciuoglio/developer-kit) (commit `306f428`, retrieved 2026-07-14)
- License: MIT
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `memory-md-management` | adjacent | Provides comprehensive memory file management capabilities including auditing, quality assessment, and targeted improvements for files such as CLAUDE.md. Use when user asks to check, audit, update, improve, fix, maintain, or validate … | [source](https://github.com/giuseppe-trisciuoglio/developer-kit/tree/306f428/plugins/developer-kit-core/skills/memory-md-management) |
## Source: gooseworks-ai/goose-skills
- Repository: [https://github.com/gooseworks-ai/goose-skills](https://github.com/gooseworks-ai/goose-skills) (commit `94ec916`, retrieved 2026-07-14)
- License: no explicit license — referenced by link only
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `ad-angle-miner` | core | Mine the highest-converting ad angles from customer reviews, Reddit complaints, support tickets, and competitor ads. Extracts actual pain language, competitor weaknesses, and outcome phrases that real buyers use. Outputs a ranked angle … | [source](https://github.com/gooseworks-ai/goose-skills/tree/94ec916/skills/ads/composites/ad-angle-miner) |
| `customer-story-builder` | adjacent | Take raw customer inputs — interview transcripts, survey responses, Slack quotes, support tickets, review excerpts — and generate a structured case study draft with problem/solution/result narrative, pull-quotes, metric callouts, and … | [source](https://github.com/gooseworks-ai/goose-skills/tree/94ec916/skills/content/composites/customer-story-builder) |
| `review-scraper` | adjacent | Scrape product reviews from G2, Capterra, and Trustpilot using Apify. Single script with platform dispatch. Use when you need to monitor competitor reviews, track product sentiment, or gather customer feedback from review sites. | [source](https://github.com/gooseworks-ai/goose-skills/tree/94ec916/skills/monitoring/capabilities/review-scraper) |
| `review-site-scraper` | adjacent | Scrape product reviews from G2, Capterra, and Trustpilot using Apify. Single script with platform dispatch. Use when you need to monitor competitor reviews, track product sentiment, or gather customer feedback from review sites. | [source](https://github.com/gooseworks-ai/goose-skills/tree/94ec916/skills/monitoring/capabilities/review-site-scraper) |
| `voice-of-customer-synthesizer` | adjacent | Aggregate customer feedback from multiple sources — support tickets, NPS comments, Slack messages, G2 reviews, call transcripts, survey responses — into a unified VoC report with theme clustering, sentiment analysis, trend detection, and … | [source](https://github.com/gooseworks-ai/goose-skills/tree/94ec916/skills/research/composites/voice-of-customer-synthesizer) |
## Source: heshengtao/super-agent-party
- Repository: [https://github.com/heshengtao/super-agent-party](https://github.com/heshengtao/super-agent-party) (commit `181588d`, retrieved 2026-07-14)
- License: custom (see upstream LICENSE)
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `officeCLI` | adjacent | Create, analyze, proofread, and modify Office documents (.docx, .xlsx, .pptx) using the officecli CLI tool. Use when the user wants to create, inspect, check formatting, find issues, add charts, or modify Office documents. | [source](https://github.com/heshengtao/super-agent-party/tree/181588d/skills/officeCLI) |
## Source: indranilbanerjee/digital-marketing-pro
- Repository: [https://github.com/indranilbanerjee/digital-marketing-pro](https://github.com/indranilbanerjee/digital-marketing-pro) (commit `a3d119c`, retrieved 2026-07-14)
- License: MIT
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `qbr-plan` | core | Prepare a Quarterly Business Review. Use when: building QBR presentations, client performance reviews, or strategy updates. | [source](https://github.com/indranilbanerjee/digital-marketing-pro/tree/a3d119c/skills/qbr-plan) |
## Source: infrasity-labs/dev-gtm-claude-skills
- Repository: [https://github.com/infrasity-labs/dev-gtm-claude-skills](https://github.com/infrasity-labs/dev-gtm-claude-skills) (commit `02cfefb`, retrieved 2026-07-14)
- License: MIT
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `customer-research` | adjacent | When the user wants to conduct, analyze, or synthesize customer research. Use when the user mentions "customer research," "ICP research," "talk to customers," "analyze transcripts," "customer interviews," "survey analysis," "support ticket … | [source](https://github.com/infrasity-labs/dev-gtm-claude-skills/tree/02cfefb/.claude/skills/customer-research) |
## Source: jabrena/plinth
- Repository: [https://github.com/jabrena/plinth](https://github.com/jabrena/plinth) (commit `065eae8`, retrieved 2026-07-14)
- License: Apache-2.0
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `804-regulations-eu-nis2` | adjacent | Use when reviewing, designing, or modifying Java enterprise systems that may support essential or important entities, critical-sector services, managed service providers, supply-chain dependencies, or cybersecurity incident escalation … | [source](https://github.com/jabrena/plinth/tree/065eae8/skills/804-regulations-eu-nis2) |
| `161-java-profiling-detect` | adjacent | Use when you need to set up Java application profiling to detect and measure performance issues — including trusted preinstalled async-profiler v4.x setup, problem-driven profiling (CPU, memory, threading, GC, I/O), interactive profiling … | [source](https://github.com/jabrena/plinth/tree/065eae8/skills/161-java-profiling-detect) |
| `807-regulations-eu-digital-services-act` | adjacent | Use when reviewing, designing, or modifying Java enterprise systems that may support intermediary services, hosting services, online platforms, marketplaces, content moderation, recommender systems, advertising delivery, complaint … | [source](https://github.com/jabrena/plinth/tree/065eae8/skills/807-regulations-eu-digital-services-act) |
## Source: jeremylongshore/claude-code-plugins-plus-skills
- Repository: [https://github.com/jeremylongshore/claude-code-plugins-plus-skills](https://github.com/jeremylongshore/claude-code-plugins-plus-skills) (commit `e112938a`, retrieved 2026-07-14)
- License: MIT
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `exa-advanced-troubleshooting` | core | Apply advanced debugging techniques for hard-to-diagnose Exa issues. Use when standard troubleshooting fails, investigating latency spikes, or preparing evidence bundles for Exa support escalation. Trigger with phrases like "exa hard bug", … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/saas-packs/exa-pack/skills/exa-advanced-troubleshooting) |
| `perplexity-advanced-troubleshooting` | core | Apply advanced debugging techniques for hard-to-diagnose Perplexity Sonar API issues. Use when standard troubleshooting fails, investigating inconsistent citations, or preparing evidence for support escalation. Trigger with phrases like … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/saas-packs/perplexity-pack/skills/perplexity-advanced-troubleshooting) |
| `customerio-debug-bundle` | adjacent | Collect Customer.io debug evidence for support tickets. Use when creating support requests, investigating delivery failures, or documenting integration issues. Trigger: "customer.io debug", "customer.io support ticket", "collect … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/saas-packs/customerio-pack/skills/customerio-debug-bundle) |
| `echo` | adjacent | User researcher — interviews, personas, Jobs-to-Be-Done, and customer feedback synthesis. | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/ai-agency/tonone/skills/echo) |
| `onenote-debug-bundle` | adjacent | Generate comprehensive diagnostic bundles for OneNote Graph API issues with request tracing and token analysis. Use when debugging OneNote API failures, filing Microsoft support tickets, or analyzing permission issues. Trigger with … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/saas-packs/onenote-pack/skills/onenote-debug-bundle) |
| `twinmind-data-handling` | adjacent | Handle TwinMind meeting data with GDPR compliance: transcript storage, memory vault management, data export, and deletion policies. Use when implementing data handling, or managing TwinMind meeting AI operations. Trigger with phrases like … | [source](https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/e112938a/plugins/saas-packs/twinmind-pack/skills/twinmind-data-handling) |
## Source: ljagiello/ctf-skills
- Repository: [https://github.com/ljagiello/ctf-skills](https://github.com/ljagiello/ctf-skills) (commit `d19f35f`, retrieved 2026-07-14)
- License: MIT
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `ctf-pwn` | core | Provides binary exploitation techniques for CTF challenges. Use when you already have a vulnerable native target or service and need to turn memory corruption or low-level primitives into code execution or privilege escalation, such as … | [source](https://github.com/ljagiello/ctf-skills/tree/d19f35f/ctf-pwn) |
## Source: microsoft/power-platform-skills
- Repository: [https://github.com/microsoft/power-platform-skills](https://github.com/microsoft/power-platform-skills) (commit `0d7ed9a`, retrieved 2026-07-14)
- License: MIT
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `add-ai-webapi` | adjacent | Integrates Power Pages generative-AI summarization APIs (PREVIEW) into a Single Page Application (SPA) site — the Search Summary API and the Data Summarization API — on any record-detail or list page. Generates per-target service code … | [source](https://github.com/microsoft/power-platform-skills/tree/0d7ed9a/plugins/power-pages/skills/add-ai-webapi) |
## Source: mohitagw15856/pm-claude-skills
- Repository: [https://github.com/mohitagw15856/pm-claude-skills](https://github.com/mohitagw15856/pm-claude-skills) (commit `876fa30`, retrieved 2026-07-14)
- License: MIT
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `apology-letter` | core | Write a sincere, effective apology to a customer, group, or the public. Use when asked to write an apology, say sorry to a customer or community, make amends after a mistake, or respond to a complaint with an apology. Produces a genuine … | [source](https://github.com/mohitagw15856/pm-claude-skills/tree/876fa30/plugins/pm-crisis/skills/apology-letter) |
| `complaint-letter` | core | Write a firm, effective complaint letter that gets a resolution. Use when asked to write a complaint letter, complain to a company about a product/service, escalate poor service, or demand a refund/replacement. Produces a structured … | [source](https://github.com/mohitagw15856/pm-claude-skills/tree/876fa30/plugins/pm-lifeadmin/skills/complaint-letter) |
| `kyc-escalation` | adjacent | Write an internal KYC/AML escalation memo: a factual time-stamped trigger description, customer-profile vs activity mismatch analysis, red-flag taxonomy mapping, outstanding information, and a recommendation with rationale. Use when asked … | [source](https://github.com/mohitagw15856/pm-claude-skills/tree/876fa30/plugins/pm-banking/skills/kyc-escalation) |
| `oncall-runbook` | adjacent | Write an on-call runbook for a service — covering alert definitions, escalation paths, common incident responses, and on-call handoff procedures. Use when asked to write an on-call guide, create alert runbooks, document escalation … | [source](https://github.com/mohitagw15856/pm-claude-skills/tree/876fa30/plugins/pm-engineering/skills/oncall-runbook) |
| `lifecycle-crm-plan` | adjacent | Design lifecycle marketing / CRM journeys across the customer lifecycle. Use when asked to plan onboarding emails, lifecycle/CRM campaigns, drip sequences, re-engagement or winback flows, or a messaging calendar. Produces a lifecycle plan … | [source](https://github.com/mohitagw15856/pm-claude-skills/tree/876fa30/plugins/pm-growth/skills/lifecycle-crm-plan) |
| `voice-of-customer-program` | adjacent | Stand up a Voice of Customer (VoC) program that turns feedback into action. Use when asked to build a VoC program, design a customer feedback loop, consolidate feedback sources, or set up a closed-loop feedback process. Produces a VoC … | [source](https://github.com/mohitagw15856/pm-claude-skills/tree/876fa30/plugins/pm-pmm/skills/voice-of-customer-program) |
## Source: mukul975/Anthropic-Cybersecurity-Skills
- Repository: [https://github.com/mukul975/Anthropic-Cybersecurity-Skills](https://github.com/mukul975/Anthropic-Cybersecurity-Skills) (commit `673da1f`, retrieved 2026-07-14)
- License: Apache-2.0
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `analyzing-macro-malware-in-office-documents` | core | Analyzes malicious VBA macros embedded in Microsoft Office documents (Word, Excel, PowerPoint) to identify download cradles, payload execution, persistence mechanisms, and anti-analysis techniques. Uses olevba, oledump, and VBA … | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/analyzing-macro-malware-in-office-documents) |
| `implementing-ticketing-system-for-incidents` | core | Implements an integrated incident ticketing system connecting SIEM alerts to ServiceNow, Jira, or TheHive for structured incident tracking, SLA management, escalation workflows, and compliance documentation. Use when SOC teams need … | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/implementing-ticketing-system-for-incidents) |
| `analyzing-windows-event-logs-in-splunk` | core | Analyzes Windows Security, System, and Sysmon event logs in Splunk to detect authentication attacks, privilege escalation, persistence mechanisms, and lateral movement using SPL queries mapped to MITRE ATT&CK techniques. Use when SOC … | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/analyzing-windows-event-logs-in-splunk) |
| `detecting-azure-service-principal-abuse` | adjacent | Detect and investigate Azure service principal abuse including privilege escalation, credential compromise, admin consent bypass, and unauthorized enumeration in Microsoft Entra ID environments. | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/detecting-azure-service-principal-abuse) |
| `detecting-azure-lateral-movement` | adjacent | Detect lateral movement in Azure AD/Entra ID environments using Microsoft Graph API audit logs, Azure Sentinel KQL hunting queries, and sign-in anomaly correlation to identify privilege escalation, token theft, and cross-tenant pivoting. | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/detecting-azure-lateral-movement) |
| `auditing-kubernetes-cluster-rbac` | adjacent | Auditing Kubernetes cluster RBAC configurations to identify overly permissive roles, wildcard permissions, dangerous ClusterRoleBindings, service account abuse, and privilege escalation paths using kubectl, rbac-tool, KubiScan, and … | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/auditing-kubernetes-cluster-rbac) |
| `auditing-kubernetes-rbac-privilege-escalation` | adjacent | Find over-permissive RBAC roles and service-account token abuse paths in Kubernetes using kubectl auth can-i, rbac-police, kubectl-who-can, and rakkess during authorized cluster security reviews. | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/auditing-kubernetes-rbac-privilege-escalation) |
| `post-exploiting-microsoft-graph-with-graphrunner` | adjacent | Perform recon, persistence, privilege escalation, and data search via the Microsoft Graph API using GraphRunner. | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/post-exploiting-microsoft-graph-with-graphrunner) |
| `analyzing-linux-kernel-rootkits` | adjacent | Detect kernel-level rootkits in Linux memory dumps using Volatility3 linux plugins (check_syscall, lsmod, hidden_modules), rkhunter system scanning, and /proc vs /sys discrepancy analysis to identify hooked syscalls, hidden kernel modules, … | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/analyzing-linux-kernel-rootkits) |
| `building-incident-response-playbook` | adjacent | Designs and documents structured incident response playbooks that define step-by-step procedures for specific incident types aligned with NIST SP 800-61r3 and SANS PICERL frameworks. Covers playbook structure, decision trees, escalation … | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/building-incident-response-playbook) |
| `building-malware-incident-communication-template` | adjacent | Build structured communication templates for malware incidents including stakeholder notifications, executive briefings, technical advisories, and regulatory disclosures with severity-based escalation procedures. | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/building-malware-incident-communication-template) |
| `detecting-privilege-escalation-attempts` | adjacent | Detect privilege escalation attempts including token manipulation, UAC bypass, unquoted service paths, kernel exploits, and sudo/doas abuse across Windows and Linux. | [source](https://github.com/mukul975/Anthropic-Cybersecurity-Skills/tree/673da1f/skills/detecting-privilege-escalation-attempts) |
## Source: nexscope-ai/eCommerce-Skills
- Repository: [https://github.com/nexscope-ai/eCommerce-Skills](https://github.com/nexscope-ai/eCommerce-Skills) (commit `56f3288`, retrieved 2026-07-14)
- License: MIT
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `tiktok-shop-customer-service` | core | Customer service on TikTok Shop — response time, dispute resolution, auto-replies, buyer satisfaction | [source](https://github.com/nexscope-ai/eCommerce-Skills/tree/56f3288/tiktok-shop-customer-service) |
| `ecommerce-content-marketing` | adjacent | E-commerce content marketing strategy planner. Generates content calendars, topic ideas, and platform-specific strategies by analyzing customer reviews, trends, competitor content, and SEO opportunities. Two modes: (A) Build — create a … | [source](https://github.com/nexscope-ai/eCommerce-Skills/tree/56f3288/ecommerce-content-marketing) |
| `product-review-analysis` | adjacent | Product review analysis and customer feedback intelligence. Pain point identification, praise pattern analysis, feature request extraction, sentiment analysis, and product improvement insights. Use when the user asks about review analysis, … | [source](https://github.com/nexscope-ai/eCommerce-Skills/tree/56f3288/product-review-analysis) |
## Source: rampstackco/claude-skills
- Repository: [https://github.com/rampstackco/claude-skills](https://github.com/rampstackco/claude-skills) (commit `bc6d961`, retrieved 2026-07-14)
- License: MIT
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `discovery-research-synthesis` | adjacent | Turning research artifacts into actionable PM insight. Customer interviews, user research notes, support ticket reviews, sales call transcripts, survey data, in-app feedback, all synthesized into the decisions they are meant to inform. The … | [source](https://github.com/rampstackco/claude-skills/tree/bc6d961/skills/discovery-research-synthesis) |
| `user-feedback-aggregation` | adjacent | Collecting and synthesizing user feedback across channels (support tickets, NPS, in-app feedback, sales calls, social mentions, customer councils) into a continuous signal that informs product decisions. The triage discipline that … | [source](https://github.com/rampstackco/claude-skills/tree/bc6d961/skills/user-feedback-aggregation) |
## Source: robertguss/claude-skills
- Repository: [https://github.com/robertguss/claude-skills](https://github.com/robertguss/claude-skills) (commit `c31f3be`, retrieved 2026-07-14)
- License: MIT
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `app-review-analyzer` | adjacent | Systematically analyze app reviews for competitor research or own-app reputation management. Categorize reviews by sentiment and themes (bugs, missing features, UX complaints, pricing objections, praise, support issues), identify … | [source](https://github.com/robertguss/claude-skills/tree/c31f3be/skills/mobile-app-dev/app-review-analyzer) |
## Source: rockscy/solo-skills
- Repository: [https://github.com/rockscy/solo-skills](https://github.com/rockscy/solo-skills) (commit `80ec4cf`, retrieved 2026-07-14)
- License: MIT
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `bug-from-user` | core | Convert a vague user complaint into a reproducible bug report a solo dev can act on. Use when the user pastes a confusing customer message, says "user says it's broken but I can't repro", "this email makes no sense", or wants to triage a … | [source](https://github.com/rockscy/solo-skills/tree/80ec4cf/skills/bug-from-user) |
| `email-customer` | core | Draft a polite-but-firm reply to a tricky customer email — refund request, scope creep, complaint, billing dispute. Use when the user pastes a customer email and asks for a reply, mentions "how do I respond", "user is asking for a refund", … | [source](https://github.com/rockscy/solo-skills/tree/80ec4cf/skills/email-customer) |
## Source: ruvnet/claude-code-flow
- Repository: [https://github.com/ruvnet/claude-code-flow](https://github.com/ruvnet/claude-code-flow) (commit `73914bd`, retrieved 2026-07-14)
- License: MIT
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `AgentDB Memory Patterns` | adjacent | Implement persistent memory patterns for AI agents using AgentDB. Includes session memory, long-term storage, pattern learning, and context management. Use when building stateful agents, chat systems, or intelligent assistants. | [source](https://github.com/ruvnet/claude-code-flow/tree/73914bd/.agents/skills/agentdb-memory-patterns) |
| `Hooks Automation` | adjacent | Automated coordination, formatting, and learning from Claude Code operations using intelligent hooks with MCP integration. Includes pre$post task hooks, session management, Git integration, memory coordination, and neural pattern training … | [source](https://github.com/ruvnet/claude-code-flow/tree/73914bd/.agents/skills/hooks-automation) |
| `V3 Memory Unification` | adjacent | Unify 6+ memory systems into AgentDB with HNSW indexing for 150x-12,500x search improvements. Implements ADR-006 (Unified Memory Service) and ADR-009 (Hybrid Memory Backend). | [source](https://github.com/ruvnet/claude-code-flow/tree/73914bd/.agents/skills/v3-memory-unification) |
## Source: ruvnet/ruflo
- Repository: [https://github.com/ruvnet/ruflo](https://github.com/ruvnet/ruflo) (commit `73914bd`, retrieved 2026-07-14)
- License: MIT
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `AgentDB Memory Patterns` | adjacent | Implement persistent memory patterns for AI agents using AgentDB. Includes session memory, long-term storage, pattern learning, and context management. Use when building stateful agents, chat systems, or intelligent assistants. | [source](https://github.com/ruvnet/ruflo/tree/73914bd/.agents/skills/agentdb-memory-patterns) |
| `Hooks Automation` | adjacent | Automated coordination, formatting, and learning from Claude Code operations using intelligent hooks with MCP integration. Includes pre$post task hooks, session management, Git integration, memory coordination, and neural pattern training … | [source](https://github.com/ruvnet/ruflo/tree/73914bd/.agents/skills/hooks-automation) |
| `V3 Memory Unification` | adjacent | Unify 6+ memory systems into AgentDB with HNSW indexing for 150x-12,500x search improvements. Implements ADR-006 (Unified Memory Service) and ADR-009 (Hybrid Memory Backend). | [source](https://github.com/ruvnet/ruflo/tree/73914bd/.agents/skills/v3-memory-unification) |
## Source: sanjay3290/ai-skills
- Repository: [https://github.com/sanjay3290/ai-skills](https://github.com/sanjay3290/ai-skills) (commit `3619692`, retrieved 2026-07-14)
- License: Apache-2.0
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `google-calendar` | adjacent | Interact with Google Calendar - list calendars, view events, create/update/delete events, and find free time. Use when user asks to: check calendar, schedule a meeting, create an event, find available time, list upcoming events, delete or … | [source](https://github.com/sanjay3290/ai-skills/tree/3619692/skills/google-calendar) |
## Source: silverstein/minutes
- Repository: [https://github.com/silverstein/minutes](https://github.com/silverstein/minutes) (commit `3fb2e83`, retrieved 2026-07-14)
- License: MIT
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `minutes-lint` | adjacent | Health-check your meeting knowledge for contradictions, stale commitments, and decision conflicts. Use when the user asks "any conflicts in my meetings", "check for stale action items", "lint my meetings", "consistency check", "are there … | [source](https://github.com/silverstein/minutes/tree/3fb2e83/.agents/skills/minutes/minutes-lint) |
## Source: thedotmack/claude-mem
- Repository: [https://github.com/thedotmack/claude-mem](https://github.com/thedotmack/claude-mem) (commit `f5633c1`, retrieved 2026-07-14)
- License: Apache-2.0
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `cloud-sync` | adjacent | Set up or check claude-mem cloud sync with cmem.ai Pro. Use when the user says "set up cloud sync", "sync my memories", "cmem pro", "cloud backup", "sync status", or wants their memory database backed up or synced to their cmem.ai account. | [source](https://github.com/thedotmack/claude-mem/tree/f5633c1/plugin/skills/cloud-sync) |
## Source: zebbern/claude-code-guide
- Repository: [https://github.com/zebbern/claude-code-guide](https://github.com/zebbern/claude-code-guide) (commit `d2c5280`, retrieved 2026-07-14)
- License: MIT
| Skill | Tier | What it adds | Upstream |
|---|---|---|---|
| `privilege-escalation-methods` | core | This skill should be used when the user asks to "escalate privileges", "get root access", "become administrator", "privesc techniques", "abuse sudo", "exploit SUID binaries", "Kerberoasting", "pass-the-ticket", "token impersonation", or … | [source](https://github.com/zebbern/claude-code-guide/tree/d2c5280/skills/privilege-escalation-methods) |
| `aws-penetration-testing` | adjacent | This skill should be used when the user asks to "pentest AWS", "test AWS security", "enumerate IAM", "exploit cloud infrastructure", "AWS privilege escalation", "S3 bucket testing", "metadata SSRF", "Lambda exploitation", or needs guidance … | [source](https://github.com/zebbern/claude-code-guide/tree/d2c5280/skills/aws-penetration-testing) |

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# Market evidence report — hotel-concierge
Source: **20 real job ads** (JSearch API, countries: us 20), extracted into the MSSQL evidence store; as of 2026-07-12.
This report contains extracted, aggregated facts only — no ad text is
reproduced (copyright / platform terms).
## Seniority distribution
| Seniority | Ads | Share |
|---|---|---|
| mid | 15 | 75 % |
| n/a | 4 | 20 % |
| junior | 1 | 5 % |
## Tools — full market ranking
| # | Item | Ads | Share |
|---|---|---|---|
| 1 | Microsoft Office | 5 | 25 % |
## Hard skills — full market ranking
| # | Item | Ads | Share |
|---|---|---|---|
| 1 | guest service | 9 | 45 % |
| 2 | customer service | 8 | 40 % |
| 3 | event planning | 4 | 20 % |
| 4 | problem-solving | 3 | 15 % |
## Methods — full market ranking
| # | Item | Ads | Share |
|---|---|---|---|
## Responsibilities — full market ranking
| # | Item | Ads | Share |
|---|---|---|---|
## Regional breakdown
> **Corpus note:** 20 relevant ads in total — below the 100-ad target for a fully reliable ranking. Percentages above should be read as indicative.
### US (us)
**Insufficient evidence** — 20 ads (minimum for a regional ranking: 30). No ranking is reported for this region.
### UK (gb)
**Insufficient evidence** — 0 ads (minimum for a regional ranking: 30). No ranking is reported for this region.
### EU/DACH (de, at, ch, nl)
**Insufficient evidence** — 0 ads (minimum for a regional ranking: 30). No ranking is reported for this region.
## Job title variants in the market
| Title | Ads |
|---|---|
| Hotel Concierge | 3 |
| Chef Concierge & Guest Experience Manager | 1 |
| Chief Concierge | 1 |
| Concierge | 1 |
| Concierge - The Ivy Hotel | 1 |
| Concierge Agent | 1 |
| Front Desk Concierge | 1 |
| Front Desk Concierge - RESTON, VA | 1 |
| Front Desk Concierge - ROOST White House | 1 |
| Front Desk Concierge (Floater) - Apply Now! | 1 |
| Full Time Overnight Concierge | Alexandria, VA | 1 |
| Hotel Concierge Agent | 1 |
| Lead Concierge | 1 |
| Onsite Event Concierge Elevate Guest Experience | 1 |
| On-Site Lobby Concierge - Guest-Focused Cleanliness | 1 |
| Part Time Concierge | 1 |
| Weekend Concierge (4pm-12am) | 1 |
| Weekend Hotel Concierge | 1 |
Methodology: entities extracted per ad ({hard_skills, tools, methods, responsibilities, seniority}), normalized, counted as DISTINCT ads per entity; report threshold ≥ 3 ads. Headline sections in skills.md/tools.md use the stricter ≥ 20 % threshold.

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# Occupation profile — hotel concierge
- **ESCO URI:** http://data.europa.eu/esco/occupation/1ae8d28e-407c-48ab-88ff-4cb25bfcdea6
- **ESCO code:** 4229.2
- **ISCO-08 group:** 4229 — Client information workers not elsewhere classified
- **O*NET-SOC:** 43-4081.00 — Hotel, Motel, and Resort Desk Clerks (match: exactMatch)
## Description (ESCO)
Hotel concierges provide information to customers, assist guests with various tasks such as making restaurant reservations, recommending entertainment highlights, booking transportation (limousines, airplanes, boats, etc.) and other services, procurement of tickets to special events, and assisting with various travel arrangements and tours of local attractions.
## Definition
nan
## Alternative labels
- guest services manager
- guest concierge
- guest assistance manager
- concierge

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# Competences — hotel concierge
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/1ae8d28e-407c-48ab-88ff-4cb25bfcdea6).
## Essential
- **assist at check-in** (skill/competence)
- **assist clients with special needs** (skill/competence)
- **comply with food safety and hygiene** (skill/competence)
- **greet guests** (skill/competence)
- **handle customer complaints** (skill/competence)
- **identify customer's needs** (skill/competence)
- **maintain customer service** (skill/competence)
- **maintain relationship with customers** (skill/competence)
- **provide tourism related information** (skill/competence)
## Optional
- assess cleanliness of areas (skill/competence)
- deliver correspondence (skill/competence)
- detect drug abuse (skill/competence)
- distribute local information materials (skill/competence)
- ensure the privacy of guests (skill/competence)
- handle personal identifiable information (skill/competence)
- handover the service area (skill/competence)
- implement marketing strategies (skill/competence)
- implement sales strategies (skill/competence)
- maintain incident reporting records (skill/competence)
- maintain reception area (skill/competence)
- process reservations (skill/competence)
- property management software (knowledge)
- take room service orders (skill/competence)
<!-- market-evidence -->
## Market evidence (job-ad analysis, 20 ads, as of 2026-07-12)
Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
### Hard skills
- guest service — **45 %**
- customer service — **40 %**
- event planning — **20 %**
<!-- market-evidence -->

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# Tasks & work activities — hotel concierge
Source: O*NET 30.3, occupation 43-4081.00 (Hotel, Motel, and Resort Desk Clerks).
## Task statements
- **[Core]** Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
- **[Core]** Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
- **[Core]** Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
- **[Core]** Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
- **[Core]** Greet, register, and assign rooms to guests of hotels or motels.
- **[Core]** Verify customers' credit, and establish how the customer will pay for the accommodation.
- **[Core]** Keep records of room availability and guests' accounts, manually or using computers.
- **[Core]** Compute bills, collect payments, and make change for guests.
- **[Core]** Issue room keys and escort instructions to bellhops.
- **[Core]** Review accounts and charges with guests during the check out process.
- **[Core]** Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
- **[Core]** Transmit and receive messages, using telephones or telephone switchboards.
- **[Core]** Contact housekeeping or maintenance staff when guests report problems.
- **[Core]** Make and confirm reservations.
- **[Core]** Record guest comments or complaints, referring customers to managers as necessary.
- **[Core]** Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
- **[Core]** Arrange tours, taxis, or restaurant reservations for customers.
- **[Core]** Deposit guests' valuables in hotel safes or safe-deposit boxes.
- **[Core]** Date-stamp, sort, and rack incoming mail and messages.
- **[Supplemental]** Plan, schedule or supervise the work of other employees.
## Detailed work activities
- Arrange food for serving.
- Calculate costs of goods or services.
- Clean facilities or equipment.
- Collect deposits, payments or fees.
- Discuss account status or activity with customers or patrons.
- Discuss goods or services information with customers or patrons.
- Distribute materials to employees or customers.
- Execute sales or other financial transactions.
- Greet customers, patrons, or visitors.
- Maintain financial or account records.
- Make travel, accommodations, or entertainment arrangements for others.
- Operate communications equipment or systems.
- Prepare employee work schedules.
- Provide information to coworkers.
- Refer customers to appropriate personnel.
- Report maintenance or equipment problems to appropriate personnel.
- Sort mail.
- Store items.
- Supervise clerical or administrative personnel.
- Verify accuracy of financial or transactional data.

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# Tools & technology — hotel concierge
Source: O*NET 30.3 'Software Skills' for 43-4081.00.
| Software | Category | Hot technology |
|---|---|---|
| Yardi software | Data base user interface and query software | yes |
| Microsoft Outlook | Electronic mail software | yes |
| Microsoft Office software | Office suite software | yes |
| Microsoft PowerPoint | Presentation software | yes |
| Microsoft Excel | Spreadsheet software | yes |
| Facebook | Web page creation and editing software | yes |
| Microsoft Word | Word processing software | yes |
| Incident tracking software | Data base user interface and query software | |
| Property management system PMS software | Data base user interface and query software | |
| Microsoft Publisher | Desktop publishing software | |
| ASI FrontDesk | Facilities management software | |
| InnQuest roomMaster | Facilities management software | |
| Ramesys Hospitality | Facilities management software | |
| Resort Data Processing | Facilities management software | |
| Delphi Technology | Financial analysis software | |
| Blink | Instant messaging software | |
<!-- market-evidence -->
## Market evidence (job-ad analysis, 20 ads, as of 2026-07-12)
Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
### Tools
- Microsoft Office — **25 %**
<!-- market-evidence -->