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ict-technician/references/skills.md
2026-08-14 19:10:04 +02:00

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Competences — ICT technician

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/3e7bf729-4442-4b9f-ad5e-83111963795c).

Essential

  • administer ICT system (skill/competence)
  • attack vectors (knowledge)
  • define firewall rules (skill/competence)
  • digital systems (knowledge)
  • distributed directory information services (knowledge)
  • ICT network cable limitations (knowledge)
  • ICT network routing (knowledge)
  • ICT networking hardware (knowledge)
  • implement a virtual private network (skill/competence)
  • implement anti-virus software (skill/competence)
  • implement ICT recovery system (skill/competence)
  • keep up to date on product knowledge (skill/competence)
  • maintain ICT server (skill/competence)
  • maintain ICT system (skill/competence)
  • manage email hosting service (skill/competence)
  • operate private branch exchange (skill/competence)
  • perform backups (skill/competence)
  • perform ICT troubleshooting (skill/competence)
  • procurement of ICT network equipment (knowledge)
  • repair ICT devices (skill/competence)
  • use ICT hardware (skill/competence)
  • use precision tools (skill/competence)
  • use repair manuals (skill/competence)

Optional

  • ABAP (knowledge)
  • AJAX (knowledge)
  • APL (knowledge)
  • ASP.NET (knowledge)
  • Assembly (computer programming) (knowledge)
  • C# (knowledge)
  • C++ (knowledge)
  • Cisco (knowledge)
  • COBOL (knowledge)
  • CoffeeScript (knowledge)
  • Common Lisp (knowledge)
  • computer programming (knowledge)
  • configure ICT system (skill/competence)
  • create solutions to problems (skill/competence)
  • Erlang (knowledge)
  • Groovy (knowledge)
  • Haskell (knowledge)
  • hybrid model (knowledge)
  • ICT communications protocols (knowledge)
  • ICT debugging tools (knowledge)
  • ICT encryption (knowledge)
  • ICT market (knowledge)
  • ICT system programming (knowledge)
  • ICT system user requirements (knowledge)
  • Java (computer programming) (knowledge)
  • JavaScript (knowledge)
  • Lisp (knowledge)
  • manage ICT legacy implication (skill/competence)
  • manage schedule of tasks (skill/competence)
  • MATLAB (knowledge)
  • Microsoft Visual C++ (knowledge)
  • ML (computer programming) (knowledge)
  • Objective-C (knowledge)
  • Open source model (knowledge)
  • OpenEdge Advanced Business Language (knowledge)
  • Outsourcing model (knowledge)
  • Pascal (computer programming) (knowledge)
  • Perl (knowledge)
  • PHP (knowledge)
  • Prolog (computer programming) (knowledge)
  • Python (computer programming) (knowledge)
  • R (knowledge)
  • remove computer virus or malware from a computer (skill/competence)
  • Ruby (computer programming) (knowledge)
  • SAP R3 (knowledge)
  • SAS language (knowledge)
  • Scala (knowledge)
  • Scratch (computer programming) (knowledge)
  • service-oriented modelling (knowledge)
  • Smalltalk (computer programming) (knowledge)
  • Swift (computer programming) (knowledge)
  • systems thinking (knowledge)
  • TypeScript (knowledge)
  • use access control software (skill/competence)
  • use different communication channels (skill/competence)
  • VBScript (knowledge)
  • Visual Basic (knowledge)

Market evidence (job-ad analysis, 11 ads, as of 2026-07-14)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

Hard skills

  • troubleshooting — 55 %
  • system administration — 18 %
  • desktop support — 18 %
  • technical support — 18 %

Responsibilities

  • technical issue resolution — 18 %
  • user support — 18 %