53 lines
2.1 KiB
Markdown
53 lines
2.1 KiB
Markdown
# Competences — market research interviewer
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Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/7843a4c6-a9f6-4095-94b9-45b384d4bd57).
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## Essential
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- **adhere to questionnaires** (skill/competence)
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- **capture people's attention** (skill/competence)
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- **communication** (knowledge)
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- **conduct research interview** (skill/competence)
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- **document interviews** (skill/competence)
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- **evaluate interview reports** (skill/competence)
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- **explain interview purposes** (skill/competence)
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- **information confidentiality** (knowledge)
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- **interview techniques** (knowledge)
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- **perform market research** (skill/competence)
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- **prepare market research reports** (skill/competence)
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- **prepare survey report** (skill/competence)
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- **respond to enquiries** (skill/competence)
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- **survey techniques** (knowledge)
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- **tabulate survey results** (skill/competence)
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- **use communication techniques** (skill/competence)
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- **use different communication channels** (skill/competence)
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- **use questioning techniques** (skill/competence)
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## Optional
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- adapt communication style according to recipient (skill/competence)
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- analyse call performance trends (skill/competence)
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- analyse data about clients (skill/competence)
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- apply grammar and spelling rules (skill/competence)
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- communicate by telephone (skill/competence)
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- conduct qualitative research (skill/competence)
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- conduct quantitative research (skill/competence)
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- contact customers (skill/competence)
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- customer insight (knowledge)
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- data quality assessment (knowledge)
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- design questionnaires (skill/competence)
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- interview focus groups (skill/competence)
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- market research (knowledge)
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- perform data analysis (skill/competence)
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- perform mystery shopping (skill/competence)
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- politics (knowledge)
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- present reports (skill/competence)
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- psychology (knowledge)
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- revise questionnaires (skill/competence)
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- speak different languages (skill/competence)
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- statistics (knowledge)
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- study topics (skill/competence)
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- use databases (skill/competence)
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- use shorthand (skill/competence)
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- visual presentation techniques (knowledge)
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