51 lines
1.6 KiB
Markdown
51 lines
1.6 KiB
Markdown
# Competences — membership administrator
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Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/0a3c2d5b-e1f9-4200-9288-62bf3fed3310).
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## Essential
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- **complete membership administration** (skill/competence)
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- **customer service** (knowledge)
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- **develop professional network** (skill/competence)
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- **manage members** (skill/competence)
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- **manage membership database** (skill/competence)
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- **perform clerical duties** (skill/competence)
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- **perform office routine activities** (skill/competence)
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- **provide membership service** (skill/competence)
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- **recruit members** (skill/competence)
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- **sales strategies** (knowledge)
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- **use communication techniques** (skill/competence)
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## Optional
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- deal with pressure from unexpected circumstances (skill/competence)
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- develop campaigns (skill/competence)
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- handle complaints (skill/competence)
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- handle customer complaints (skill/competence)
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- make independent operating decisions (skill/competence)
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- meet deadlines (skill/competence)
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- office software (knowledge)
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- process payments (skill/competence)
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- stimulate creative processes (skill/competence)
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- write leaflets (skill/competence)
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- write work-related reports (skill/competence)
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<!-- market-evidence -->
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## Market evidence (job-ad analysis, 17 ads, as of 2026-07-17)
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Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
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### Hard skills
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- customer service — **41 %**
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- data entry — **41 %**
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- record maintenance — **18 %**
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### Responsibilities
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- member communication — **24 %**
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- customer communication — **18 %**
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<!-- market-evidence -->
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