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mental-health-support-worker/references/skills.md
2026-08-15 16:26:24 +02:00

8.2 KiB

Competences — mental health support worker

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/5a9acd29-666c-4ca1-b10e-e086584a526b).

Essential

  • accept own accountability (skill/competence)
  • adhere to organisational guidelines (skill/competence)
  • adolescent psychological development (knowledge)
  • advocate for social service users (skill/competence)
  • apply decision making within social work (skill/competence)
  • apply holistic approach within social services (skill/competence)
  • apply organisational techniques (skill/competence)
  • apply person-centred care (skill/competence)
  • apply problem solving in social service (skill/competence)
  • apply quality standards in social services (skill/competence)
  • apply socially just working principles (skill/competence)
  • assess social service users' situation (skill/competence)
  • assess the development of youth (skill/competence)
  • assist individuals with disabilities in community activities (skill/competence)
  • assist social service users in formulating complaints (skill/competence)
  • assist social service users with physical disabilities (skill/competence)
  • build helping relationship with social service users (skill/competence)
  • communicate professionally with colleagues in other fields (skill/competence)
  • communicate with social service users (skill/competence)
  • company policies (knowledge)
  • comply with legislation in social services (skill/competence)
  • conduct interview in social service (skill/competence)
  • contribute to protecting individuals from harm (skill/competence)
  • customer service (knowledge)
  • deliver social services in diverse cultural communities (skill/competence)
  • demonstrate leadership in social service cases (skill/competence)
  • diagnose psychiatric symptoms (skill/competence)
  • encourage social service users to preserve their independence in their daily activities (skill/competence)
  • follow health and safety precautions in social care practices (skill/competence)
  • involve service users and carers in care planning (skill/competence)
  • legal requirements in the social sector (knowledge)
  • listen actively (skill/competence)
  • maintain privacy of service users (skill/competence)
  • maintain records of work with service users (skill/competence)
  • maintain the trust of service users (skill/competence)
  • manage social crisis (skill/competence)
  • manage stress in the work place (skill/competence)
  • meet standards of practice in social services (skill/competence)
  • monitor service users' health (skill/competence)
  • prepare youths for adulthood (skill/competence)
  • prevent social problems (skill/competence)
  • promote inclusion (skill/competence)
  • promote service users' rights (skill/competence)
  • promote social change (skill/competence)
  • promote the safeguarding of young people (skill/competence)
  • protect vulnerable social service users (skill/competence)
  • provide social counselling (skill/competence)
  • refer service users to community resources (skill/competence)
  • relate empathetically (skill/competence)
  • report on social development (skill/competence)
  • review social service plan (skill/competence)
  • social justice (knowledge)
  • social sciences (knowledge)
  • support harmed social service users (skill/competence)
  • support service users in developing skills (skill/competence)
  • support service users to use technological aids (skill/competence)
  • support social service users in skills management (skill/competence)
  • support social service users' positiveness (skill/competence)
  • support social service users with specific communication needs (skill/competence)
  • support the positiveness of youths (skill/competence)
  • tolerate stress (skill/competence)
  • undertake continuous professional development in social work (skill/competence)
  • undertake risk assessment of social service users (skill/competence)
  • work in a multicultural environment in health care (skill/competence)
  • work within communities (skill/competence)

Optional

  • carry out psychiatric assessment of child (skill/competence)
  • clinical social work (knowledge)
  • conduct forensic evaluations (skill/competence)

Market evidence (job-ad analysis, 8 ads, as of 2026-07-17)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

Hard skills

  • case management — 38 %
  • counseling — 25 %
  • crisis intervention — 25 %
  • crisis management — 12 %
  • diagnosis — 12 %
  • diagnostic screening — 12 %
  • documentation — 12 %
  • emotional support — 12 %
  • group facilitation — 12 %
  • group leadership — 12 %
  • community partnership building — 12 %
  • clinical documentation — 12 %
  • clinical intervention implementation — 12 %
  • clinical supervision — 12 %
  • coaching — 12 %
  • activity facilitation — 12 %
  • advocacy — 12 %
  • assessment-based treatment planning — 12 %
  • behavioral health care coordination — 12 %
  • behavioral health education — 12 %
  • behavioral health interventions — 12 %
  • behavioral observation — 12 %
  • interviewing — 12 %
  • mental health assessment — 12 %
  • mental health support — 12 %
  • milestone tracking — 12 %
  • milieu management — 12 %
  • outreach — 12 %
  • patient care — 12 %
  • patient engagement — 12 %
  • psychosocial support — 12 %
  • psychotherapy — 12 %
  • referral assistance — 12 %
  • rehabilitation services — 12 %
  • resource support — 12 %
  • safety monitoring — 12 %
  • social needs assessment — 12 %
  • social work — 12 %
  • systems navigation — 12 %
  • therapeutic intervention — 12 %

Methods

  • strengths-based approach — 25 %
  • trauma-focused perspective — 12 %
  • team-based patient care — 12 %
  • behavioral health approach — 12 %
  • solution-focused therapy — 12 %
  • quality improvement meetings — 12 %
  • patient triage — 12 %
  • peer support — 12 %
  • person-centered approach — 12 %
  • integrated behavioral health care — 12 %
  • interdisciplinary treatment team approach — 12 %
  • motivational interviewing — 12 %
  • cognitive behavioral therapy (CBT) — 12 %
  • collaborative care — 12 %
  • iep/504 development — 12 %
  • expressive therapies — 12 %
  • dialectical behavior therapy (DBT) — 12 %

Responsibilities

  • documentation completion — 12 %
  • data maintenance — 12 %
  • departmental report creation — 12 %
  • crisis intervention — 12 %
  • facilitating activity groups — 12 %
  • family peer support delivery — 12 %
  • family services — 12 %
  • group counseling — 12 %
  • implementing treatment goals — 12 %
  • information communication — 12 %
  • information dissemination — 12 %
  • inquiry response — 12 %
  • conducting counseling — 12 %
  • case management — 12 %
  • client education — 12 %
  • care collaboration — 12 %
  • care plan implementation — 12 %
  • assisting daily living activities — 12 %
  • maintaining clinical records — 12 %
  • maintaining unit safety — 12 %
  • managing cases — 12 %
  • intervention implementation — 12 %
  • patient care facilitation — 12 %
  • plan of care implementation — 12 %
  • providing individualized mental health services — 12 %
  • providing psychotherapy — 12 %
  • recording patient documentation — 12 %
  • rehabilitation services — 12 %
  • resident assessment — 12 %
  • resource directory development — 12 %
  • resource identification — 12 %
  • securing personal belongings — 12 %
  • service promotion — 12 %
  • responding to facility codes — 12 %
  • safety maintenance — 12 %
  • therapeutic environment assurance — 12 %
  • visit note documentation — 12 %
  • workshop facilitation — 12 %
  • supporting children/adolescents and families — 12 %
  • systems navigation assistance — 12 %