3.1 KiB
3.1 KiB
Competences — pawnbroker
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/631aaef2-2d67-45c6-93a6-1b1abdf57542).
Essential
- analyse financial risk (skill/competence)
- assess customer credibility (skill/competence)
- collect customer data (skill/competence)
- communicate with customers (skill/competence)
- debt collection techniques (knowledge)
- debt systems (knowledge)
- decide on loan applications (skill/competence)
- determine resale value of items (skill/competence)
- estimate value of used goods (skill/competence)
- handle financial transactions (skill/competence)
- identify customer's needs (skill/competence)
- maintain client debt records (skill/competence)
- maintain records of financial transactions (skill/competence)
- manage pawnshop inventory (skill/competence)
- negotiate on asset value (skill/competence)
- perform debt investigation (skill/competence)
Optional
- assess financial viability (skill/competence)
- calculate value of gems (skill/competence)
- credit control processes (knowledge)
- enforce customer's debt repayment (skill/competence)
- estimate value of musical instruments (skill/competence)
- estimate value of used jewellery and watches (skill/competence)
- obtain financial information (skill/competence)
- perform market research (skill/competence)
Market evidence (job-ad analysis, 6 ads, as of 2026-07-18)
Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
Hard skills
- customer service — 83 %
- loan processing — 33 %
- negotiation — 17 %
- pawn item evaluation — 17 %
- pawn item sales — 17 %
- product valuation — 17 %
- retail sales — 17 %
- sales promotion — 17 %
- staff training — 17 %
- cash handling — 17 %
- compliance procedures — 17 %
- inventory management — 17 %
- leadership — 17 %
- loan facilitation — 17 %
- loan negotiation — 17 %
- merchandise appraisal — 17 %
- merchandise evaluation — 17 %
- store supervision — 17 %
- team coaching — 17 %
Methods
- structured career path — 17 %
- paid training program — 17 %
Responsibilities
- team member supervision — 33 %
- team supervision — 17 %
- transaction assessment — 17 %
- transaction documentation — 17 %
- team leadership — 17 %
- product demonstration — 17 %
- stocking shelves — 17 %
- store management — 17 %
- sales promotion — 17 %
- pawn loan explanation — 17 %
- pawn transaction management — 17 %
- opening procedures — 17 %
- loan processing — 17 %
- merchandise preparation — 17 %
- jewelry testing — 17 %
- customer relationship building — 17 %
- closing procedures — 17 %
- customer service delivery — 17 %
- deal making — 17 %
- electronics testing — 17 %
- friendly environment maintenance — 17 %
- guest rapport building — 17 %