2.7 KiB
2.7 KiB
name, description
| name | description |
|---|---|
| post-office-counter-clerk | Occupational skill for the role 'post office counter clerk' (also: post office supervisor, post office customer service consultant, mail service clerk, post office customer service assistant, mail services counter clerk). Use when the user asks for typical post office counter clerk work such as: Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.; Obtain signatures from recipients of registered or special delivery mail.; Check mail to ensure correct postage and that packages and letters are in proper condition for mailing. |
Post Office Counter Clerk
Post office counter clerks sell products and services at a post office. They assist customers with picking up and sending mail. Post office counter clerks also sell financial products.
Core workflow
- Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.
- Obtain signatures from recipients of registered or special delivery mail.
- Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.
- Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
- Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
- Transport mail from one work station to another.
How to use this skill
- Read references/profile.md for the occupation profile and scope.
- Consult references/tasks.md for the full task and activity inventory.
- Check references/skills.md for essential vs. optional competences.
- Check references/tools.md for the software commonly used in this role.
- See references/ai-skills.md โ matched external AI agent skills (per-source attribution).
Key competences (essential)
- assist customers
- characteristics of products
- characteristics of services
- communicate with customers
- customer service
- deliver correspondence
- handle financial transactions
- issue sales invoices
- operate cash register
- process payments
- satisfy customers
- sell post office products
Hot technologies
- Microsoft Windows
Hot technologies
Top tools from 47 gated job ads (see references/market.md, as of 2026-07-18):
- office equipment โ 26 %
- point-of-sale systems โ 6 %
Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/6a6e174e-cffa-49a9-9f2f-aa39c81cdee5), ONET 30.3 (43-5051.00). See manifest.json for licensing/attribution.*