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2026-08-14 16:27:58 +02:00

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name, description
name description
railway-station-manager Occupational skill for the role 'railway station manager' (also: station master, station director, manager of railway station, head of station). Use when the user asks for typical railway station manager work such as: typical railway station manager responsibilities

Railway Station Manager

Railway station managers are in charge of organising tasks linked to the operation of train stations. Their tasks cover the organisation of the maintenance and repairment works for buildings and interior equipment. They care for the comfort, service, safety and security of passengers, other clients and the commercial use of buildings. Depending on the size of the station, the number of staff that railway station managers are directly responsible for can be high.

Core workflow

How to use this skill

Key competences (essential)

  • assess railway operations
  • comply with legal regulations
  • coordinate rail services
  • enforce railway safety regulations
  • engage with rail stakeholders
  • follow-up actions resulting from railway facilities inspections
  • handle customer complaints
  • handle incidents
  • have computer literacy
  • health and safety measures in transportation
  • improve rail service delivery
  • lead a team
  • maintain computerised records of railway traffic
  • maintain customer service
  • maintain relationship with customers

Hot technologies

  • Autodesk AutoCAD Civil 3D
  • Bentley MicroStation
  • Microsoft Access
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Project
  • Microsoft SQL Server
  • Microsoft Visio

Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/b39a74a2-37fe-4fdc-ba8e-5bbbbdce2d89), ONET 30.3 (11-3071.00, manual nearest match). See manifest.json for licensing/attribution.*