4.6 KiB
Market evidence report — receptionist
Source: 58 real job ads (JSearch API, countries: us 41, gb 17), extracted into the MSSQL evidence store; as of 2026-07-19. This report contains extracted, aggregated facts only — no ad text is reproduced (copyright / platform terms).
Seniority distribution
| Seniority | Ads | Share |
|---|---|---|
| mid | 30 | 52 % |
| n/a | 24 | 41 % |
| junior | 4 | 7 % |
Tools — full market ranking
| # | Item | Ads | Share |
|---|---|---|---|
| 1 | Microsoft Office | 11 | 19 % |
| 2 | Microsoft Excel | 7 | 12 % |
| 3 | Microsoft Outlook | 5 | 9 % |
| 4 | Microsoft Word | 5 | 9 % |
| 5 | Microsoft PowerPoint | 3 | 5 % |
Hard skills — full market ranking
| # | Item | Ads | Share |
|---|---|---|---|
| 1 | customer service | 26 | 45 % |
| 2 | data entry | 16 | 28 % |
| 3 | appointment scheduling | 13 | 22 % |
| 4 | insurance verification | 10 | 17 % |
| 5 | administrative support | 6 | 10 % |
| 6 | payment processing | 6 | 10 % |
| 7 | scheduling | 6 | 10 % |
| 8 | client communication | 4 | 7 % |
| 9 | patient check-in | 4 | 7 % |
| 10 | billing | 3 | 5 % |
| 11 | calendar management | 3 | 5 % |
| 12 | message taking | 3 | 5 % |
| 13 | office management | 3 | 5 % |
| 14 | patient record maintenance | 3 | 5 % |
| 15 | patient scheduling | 3 | 5 % |
| 16 | problem solving | 3 | 5 % |
| 17 | schedule management | 3 | 5 % |
Methods — full market ranking
| # | Item | Ads | Share |
|---|---|---|---|
| 1 | HIPAA compliance | 4 | 7 % |
Responsibilities — full market ranking
| # | Item | Ads | Share |
|---|---|---|---|
| 1 | answering phones | 10 | 17 % |
| 2 | answering phone calls | 7 | 12 % |
| 3 | greeting patients | 7 | 12 % |
| 4 | greeting visitors | 7 | 12 % |
| 5 | greeting customers | 6 | 10 % |
| 6 | visitor greeting | 6 | 10 % |
| 7 | answering calls | 4 | 7 % |
| 8 | reception area maintenance | 4 | 7 % |
| 9 | appointment confirmation | 3 | 5 % |
| 10 | call answering | 3 | 5 % |
| 11 | conference room scheduling | 3 | 5 % |
| 12 | greeting clients | 3 | 5 % |
| 13 | handling inquiries | 3 | 5 % |
| 14 | inventory management | 3 | 5 % |
| 15 | mail management | 3 | 5 % |
| 16 | phone answering | 3 | 5 % |
| 17 | providing customer service | 3 | 5 % |
Regional breakdown
Corpus note: 58 relevant ads in total — below the 100-ad target for a fully reliable ranking. Percentages above should be read as indicative.
US (us)
41 ads.
Top hard skills:
- customer service — 44 % (18 ads)
- data entry — 24 % (10 ads)
- appointment scheduling — 20 % (8 ads)
- insurance verification — 20 % (8 ads)
- scheduling — 12 % (5 ads)
- payment processing — 10 % (4 ads)
- administrative support — 7 % (3 ads)
- client communication — 7 % (3 ads)
- message taking — 7 % (3 ads)
- patient check-in — 7 % (3 ads)
Top tools:
- Microsoft Office — 17 % (7 ads)
- Microsoft Excel — 10 % (4 ads)
- Microsoft Outlook — 10 % (4 ads)
- Microsoft Word — 10 % (4 ads)
- Microsoft PowerPoint — 7 % (3 ads)
- CRM systems — 5 % (2 ads)
- Eaglesoft — 5 % (2 ads)
- prospect tracking system — 5 % (2 ads)
Seniority: mid 59 % · n/a 37 % · junior 5 %
UK (gb)
Insufficient evidence — 17 ads (minimum for a regional ranking: 30). No ranking is reported for this region.
EU/DACH (de, at, ch, nl)
Insufficient evidence — 0 ads (minimum for a regional ranking: 30). No ranking is reported for this region.
Job title variants in the market
| Title | Ads |
|---|---|
| Front Desk Receptionist | 6 |
| Receptionist | 5 |
| Dental Receptionist | 2 |
| Front Desk Receptionist Jobs | 2 |
| Front Desk/ Receptionist | 2 |
| Receptionist - State Farm Agent Team Member | 2 |
| Veterinary Receptionist | 2 |
| Automotive Front Desk Receptionist | 1 |
| Automotive Receptionist | 1 |
| Bilingual Medical Receptionist (English/Spanish) | 1 |
| Bilingual Receptionist Administrative Assistant | 1 |
| Corporate Receptionist - $20-$25/hr - DC | 1 |
| Dental Reception | 1 |
| Dental Receptionist/Front desk | 1 |
| Front Desk & Admin Support Specialist | 1 |
| Front Desk Agent-LINE DC | 1 |
| Front Desk Associate | 1 |
| Front Desk Coordinator (Receptionist) | 1 |
| Front Desk Medical Receptionist | 1 |
| Front Desk Receptionist / Office Assistant | 1 |
| Front Desk Receptionist Dental office | 1 |
| Front-desk Medical Receptionist | 1 |
| Information Desk Receptionist | 1 |
| Medical Office Receptionist | 1 |
| Medical Receptionist | 1 |
Methodology: entities extracted per ad ({hard_skills, tools, methods, responsibilities, seniority}), normalized, counted as DISTINCT ads per entity; report threshold ≥ 3 ads. Headline sections in skills.md/tools.md use the stricter ≥ 20 % threshold.