4.0 KiB
4.0 KiB
Competences — sales support assistant
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/5c1eba1e-7820-4287-9746-4c5906320100).
Essential
- bookkeeping regulations (knowledge)
- handle mail (skill/competence)
- perform business research (skill/competence)
- perform clerical duties (skill/competence)
- perform office routine activities (skill/competence)
- produce sales reports (skill/competence)
- sales activities (knowledge)
Optional
- analyse customer service surveys (skill/competence)
- carry out sales analysis (skill/competence)
- check accounting records (skill/competence)
- customer service (knowledge)
- draw up marketing and sales plan (skill/competence)
- electronic business (knowledge)
- forecast sales over periods of time (skill/competence)
- implement sales strategies (skill/competence)
- issue sales invoices (skill/competence)
- keep records on sales (skill/competence)
- manage accounts (skill/competence)
- order supplies (skill/competence)
- prepare sales checks (skill/competence)
- process refunds (skill/competence)
- supervise sales activities (skill/competence)
- use sales forecasting softwares (skill/competence)
Market evidence (job-ad analysis, 7 ads, as of 2026-07-19)
Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
Hard skills
- order management — 43 %
- order processing — 29 %
- financial record maintenance — 29 %
- billing assistance — 29 %
- client visit preparation — 14 %
- contract management — 14 %
- administrative support — 14 %
- account management — 14 %
- accounts receivable — 14 %
- bid administration — 14 %
- customer communication — 14 %
- customer service — 14 %
- customer support — 14 %
- data entry — 14 %
- delinquent payment collections — 14 %
- document preparation — 14 %
- issue resolution — 14 %
- office administration — 14 %
- order tracking — 14 %
- problem solving — 14 %
- problem-solving — 14 %
- quote preparation — 14 %
- report compilation — 14 %
- requirements management — 14 %
- record management — 14 %
- sales activity — 14 %
- sales contract management — 14 %
- sales support — 14 %
- submittal package creation — 14 %
- task tracking — 14 %
- time management — 14 %
- vendor coordination — 14 %
Responsibilities
- ticket distribution — 29 %
- order entry — 29 %
- quote request review — 14 %
- resolving customer issues — 14 %
- responding to customer calls — 14 %
- responding to emails — 14 %
- sales support — 14 %
- sales contract execution — 14 %
- recruiting assistance — 14 %
- product training participation — 14 %
- proposal preparation — 14 %
- providing product inquiries — 14 %
- preparing client visits — 14 %
- onboarding support — 14 %
- operations support — 14 %
- monitoring customer inquiries — 14 %
- monitoring open orders — 14 %
- handling account requests — 14 %
- interview coordination — 14 %
- entering customer purchases — 14 %
- event handoff — 14 %
- event support — 14 %
- maintaining communication — 14 %
- managing orders — 14 %
- marketing support — 14 %
- delinquent payment collections — 14 %
- customer support — 14 %
- bid response delivery — 14 %
- addressing product concerns — 14 %
- administrative support — 14 %
- answering calls and emails — 14 %
- assisting with order questions — 14 %
- contract execution — 14 %
- building customer relationships — 14 %
- client billing checks — 14 %
- client billing management — 14 %
- client communication — 14 %
- vendor communication — 14 %
- submittal coordination — 14 %