Files
secretary/SKILL.md
2026-08-14 19:12:11 +02:00

3.2 KiB

name, description
name description
secretary Occupational skill for the role 'secretary' (also: administrative assistant, office receptionist, personal assistant, corporate secretary, office administrative assistant, executive secretary). Use when the user asks for typical secretary work such as: Prepare and distribute invoices to bill clients or pay account expenses.; Prepare, proofread, or process legal documents, such as summonses, subpoenas, complaints, appeals, motions, or pretrial agreements.; Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials.

Secretary

Secretaries perform a variety of administrative tasks to help keep an organisation run smoothly. They answer telephone calls, draft and send e-mails, maintain diaries, arrange appointments, take messages, file documents, organise and service meetings, and manage databases.

Core workflow

  1. Prepare and distribute invoices to bill clients or pay account expenses.
  2. Prepare, proofread, or process legal documents, such as summonses, subpoenas, complaints, appeals, motions, or pretrial agreements.
  3. Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials.
  4. Receive and place telephone calls.
  5. Schedule and make appointments.
  6. Make photocopies of correspondence, documents, and other printed matter.
  7. Organize and maintain law libraries, documents, and case files.
  8. Assist attorneys in collecting information such as employment, medical, and other records.

How to use this skill

Key competences (essential)

  • administer appointments
  • communicate by telephone
  • communicate schedules to the people concerned
  • company policies
  • disseminate internal communications
  • disseminate messages to people
  • draft corporate emails
  • file documents
  • fill out forms
  • handle mail
  • keep task records
  • maintain internal communication systems
  • manage digital documents
  • manage personnel agenda
  • monitor staff absences

Hot technologies

  • Intuit QuickBooks
  • Microsoft Access
  • Adobe Acrobat
  • Microsoft Outlook
  • Microsoft Office software
  • Microsoft PowerPoint
  • Microsoft Visio
  • Microsoft Excel
  • Microsoft Word

Hot technologies

Top tools from 48 gated job ads (see references/market.md, as of 2026-07-19):

  • Microsoft Office — 25 %
  • Microsoft Word — 23 %
  • Microsoft Excel — 21 %
  • Microsoft Outlook — 17 %
  • Microsoft PowerPoint — 15 %
  • Microsoft Teams — 8 %
  • Defense Travel System (DTS) — 6 %
  • Zoom — 6 %

Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/5ac377d2-e1d0-4911-a299-b4ef2782a0ba), ONET 30.3 (43-6012.00). See manifest.json for licensing/attribution.*