79 lines
3.2 KiB
Markdown
79 lines
3.2 KiB
Markdown
---
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name: secretary
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description: "Occupational skill for the role 'secretary' (also: administrative assistant, office receptionist, personal assistant, corporate secretary, office administrative assistant, executive secretary). Use when the user asks for typical secretary work such as: Prepare and distribute invoices to bill clients or pay account expenses.; Prepare, proofread, or process legal documents, such as summonses, subpoenas, complaints, appeals, motions, or pretrial agreements.; Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials."
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---
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# Secretary
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Secretaries perform a variety of administrative tasks to help keep an organisation run smoothly. They answer telephone calls, draft and send e-mails, maintain diaries, arrange appointments, take messages, file documents, organise and service meetings, and manage databases.
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## Core workflow
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1. Prepare and distribute invoices to bill clients or pay account expenses.
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2. Prepare, proofread, or process legal documents, such as summonses, subpoenas, complaints, appeals, motions, or pretrial agreements.
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3. Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials.
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4. Receive and place telephone calls.
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5. Schedule and make appointments.
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6. Make photocopies of correspondence, documents, and other printed matter.
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7. Organize and maintain law libraries, documents, and case files.
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8. Assist attorneys in collecting information such as employment, medical, and other records.
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## How to use this skill
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- Read [references/profile.md](references/profile.md) for the occupation profile and scope.
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- Consult [references/tasks.md](references/tasks.md) for the full task and activity inventory.
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- Check [references/skills.md](references/skills.md) for essential vs. optional competences.
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- Check [references/tools.md](references/tools.md) for the software commonly used in this role.
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- See [references/ai-skills.md](references/ai-skills.md) — matched external AI agent skills (per-source attribution).
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## Key competences (essential)
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- administer appointments
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- communicate by telephone
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- communicate schedules to the people concerned
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- company policies
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- disseminate internal communications
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- disseminate messages to people
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- draft corporate emails
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- file documents
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- fill out forms
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- handle mail
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- keep task records
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- maintain internal communication systems
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- manage digital documents
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- manage personnel agenda
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- monitor staff absences
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## Hot technologies
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- Intuit QuickBooks
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- Microsoft Access
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- Adobe Acrobat
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- Microsoft Outlook
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- Microsoft Office software
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- Microsoft PowerPoint
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- Microsoft Visio
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- Microsoft Excel
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- Microsoft Word
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<!-- hot-tech -->
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## Hot technologies
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Top tools from 48 gated job ads (see references/market.md, as of 2026-07-19):
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- Microsoft Office — 25 %
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- Microsoft Word — 23 %
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- Microsoft Excel — 21 %
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- Microsoft Outlook — 17 %
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- Microsoft PowerPoint — 15 %
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- Microsoft Teams — 8 %
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- Defense Travel System (DTS) — 6 %
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- Zoom — 6 %
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<!-- hot-tech -->
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---
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*Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/5ac377d2-e1d0-4911-a299-b4ef2782a0ba), O*NET 30.3 (43-6012.00). See manifest.json for licensing/attribution.*
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